Customer Ratings & Reviews
- Model:
- BOSE BASS MODULE 700 BLACK
- SKU:
- 12564452
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the excellent sound quality, particularly its deep bass, and appreciate its ease of use and straightforward setup. They also commend its slick design, solid and large size, and powerful performance. However, some customers report difficulties with connectivity and consider the product overpriced. Additionally, a few users mention its weight as a minor drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Theater Bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds Just Like Your Sitting In A Movie Theater!! It Is Amazing & A Must Buy
I would recommend this to a friend Money down the drain
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have money to blow, go ahead and purchase this. Within a year of purchase, there was crackling in the bass module. I called Bose and unfortunately my product had just finished the warranty year. So I paid $160 to have it serviced, but they said they couldn’t service it. They could only offer me 30% off another system. I asked the guy, why would I buy another system from you guys just to face the same problem. He didn’t have an answer. So, he said we’ll just send you back this broken speaker. I wish I had bought another Sonos system. So disappointing with Bose
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Gibson! I'm very sorry to hear your Bass Module 700 stopped working after a year, due to a crackling noise. If troubleshooting doesn't help and your bass module can't be repaired either, an upgrade option is usually offered. In some cases, it may be possible to put the $160 towards this, so please give our support team another try and we'll see what Bose might be able to offer you here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money it doesnt hit like i would expect for $800 i went with jbl 710
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Bose is very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bose is good. Best I have ever heard. It’s cost is high but it’s worth it
I would recommend this to a friend Not excellent at all
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit did not come with a power cord which made the unit completely inoperable
No, I would not recommend this to a friendI like this one I am happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not bad I wanna buy next time to when I call Best Buy no body respond phone please make sure on time
I would recommend this to a friend- Pros mentioned:Sound quality
excellent added bass to the soundbar 700
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound fills the room with added bass from the TV and wifi radio
I would recommend this to a friend - Pros mentioned:Sound quality
Best Bass Eva
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was one of the best bass modules I have ever listened too
I would recommend this to a friend - Pros mentioned:Sound quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Sounds amazing. Would definitely recommend
I would recommend this to a friend - Pros mentioned:Sound quality
The best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best SW to mix it up with soundbar 900
I would recommend this to a friend - Pros mentioned:Sound quality
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice box and inexpensive too. Every TV should have one
I would recommend this to a friend - Pros mentioned:Sound quality
LOVE IT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product has amazing sound! Absolutely LOVE IT!!!
I would recommend this to a friend DISAPPOINTED
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this product. Popping noise every time you are trying to listen to music or watch a movie. I bought the sound bar 700 and the module 700 and never again. For a product that cost this much, this obnoxious popping noise is not acceptable. Don't even think about reaching out to Bose because they don't even know how to fix their own products. STAY AWAY YOU ARE WARNED
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello, thanks for leaving your thoughts on the Bass Module 700. I am sorry to hear that you have experienced some popping issues with the bass module. A popping noise can be caused by interference from nearby Bluetooth or WiFi products. Moving the position off the bass module can prevent this, or using an AUX cord to connect the module to the soundbar.
Tori Mae - Bose Customer Support
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Years ago I had a Bose surround sound system and loved it. I purchased this just over the phone because of Covid and was very disappointed that the surround sound speakers wouldn't output any sound. So I risked going in and was introduced to the Definitive Speakers and wow they blow away the Bose system in my opinion.
No, I would not recommend this to a friendNo good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had to return this product that we thought so highly of. The speakers knock and not even on the highest volume. We purchased for the family room and it’s just disappointing.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your experience. We're truly sorry to hear that the Bass Module 700 didn’t meet your expectations and that you're experiencing low volume even at maximum settings. To help resolve this issue, we recommend checking out this quick guide: http://bose.life/4qzsnFR.
It includes steps that may help restore your Bass Module 700 to optimal performance.
Daisy - Bose Customer Support
- Pros mentioned:Bass
First hour it was great than not so much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited when I hooked it up the bass sounded good for the first hour than it started making a popcorn sound in the Sub had to take it back very disappointed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
We understand you've returned the Bass Module. If you want to try the Bass Module again. The popcorn sound you mention indicates there may be something interfering with the signal. Try moving the Bass Module closer to the Soundbar or another location.
Of course you can contact us https://bose.life/38DNELy for further support, as we'd love to help.
Nic - Bose Customer Support
- Cons mentioned:Connectivity
Super difficult to set up
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy another Bose product. Was extremely difficult to set up and would not connect to TV, so had to re-set each time I turned on the TV. Returned to Best Buy and purchased Definitive Technology unit. Much Better! Would not buy another Bose product.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello,
We're sorry to hear that you personally had difficulties. The setup process is easy, with steps that can be found at https://bose.life/2ZXswZy. While we appreciate that you have returned your speaker, we hope you will consider Bose again in the future.
Andy - Bose Customer Support
Do not buy it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two years, started making a noise as if it were broken inside, I changed it, but it was a problem.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback with us. We appreciate you letting us know about your experience after two years of use. At Bose, we design our products for durability and performance, and we understand how important reliability is. If you’d like to explore solutions for this kind of concern, we have helpful resources that address issues like unusual noises and guide you through helpful guide. You can visit the link below for detailed instructions.
https://bose.life/49qzZ5B
Thank you again for your feedback, we’re always here to assist you if you need further support.
Gloria - Bose Customer Support
Beware of purchase!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first this was a great bass speaker. Now there's this annoying popping sound that never stops. For the money i paid i shouldn't be experiencing this problem. The speaker quality looks nice but can't enjoy watching a movie due to the annoying sound. Crazy part is many are complaining about the same issue. Boss needs to replace these with a working speaker.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey, I'm pleased you love the bass response from Module 700. If you're noticing a popping noise from the unit, please be sure to try the steps at https://bose.life/3eLeCQT to resolve this. If you notice the issue is persistent, please reach out to us at https://bose.life/38Q1vZs and we'll be happy to look into things further with you! Sam - Bose Customer Support
Disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After multiple issues with the Soundbar 700 and Surround Speakers I am returning those and this base module. 1. Remote does not properly control non Bose products. 2. Soundbar loses connection with surrounds daily even though the status light is white indicating they are connected. Requires disabling the surround in the app, unplugging the sound bar to power cycle and then enabling in the app again to restore surround output. 3. Sound bar lost HDMI arc audio on multiple days forcing TV to take over. Power cycle required to restore. 4. Sound is good but not great, could be better. Overall too many frustrating issues and poor quality for the given price point of the system. I like Bose products generally but this is my first and last Bose Soundbar combo.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello,
We thank you for taking the time to provide a review of the Bass Module 700. We are sorry to hear about the trouble you've experienced. We know it is frustrating when a product stops working properly. We appreciate the feedback here, which will help us to continue to look at opportunities to make our products better.
Just so that you know, in the future if you have trouble with any of our products, we do have a great support team available to assist in ensuring you get the most out of your Bose product. You can reach out to us on our Community or by phone.
Link to the community: https://community.bose.com/
Additional contact info: https://bose.life/2LXQA9c
Thank you again,
Mohsin - Bose Support