Customer Ratings & Reviews
- Model:
- BOSE BASS MODULE 700 BLACK
- |
- SKU:
- 6280563
Customer reviews
Rating 4.7 out of 5 stars with 2528 reviews
(2,528 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the exceptional sound quality and powerful bass of the Bass Module 700 Wireless Subwoofer, frequently praising its ease of setup and sleek design. Many appreciate the wireless functionality and compact size, while some find the price to be a significant drawback. The weight of the subwoofer is also mentioned as a potential inconvenience for some users.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
No Bass, Seriously - None
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After finally setting up the Bose 700 sound bar (took a whopping 5 hours!!), next up was the sub 700. I had hoped it would resolve the tinny sound of the sound bar by bringing up the lower frequencies. Nope. It took 5 tries to get the sub 700 to pair with the clumsy Bose app (don't get me started on that lame software) and then after it was finally set up, practically no sound from it at all. The only way we could tell it was working is putting an ear next to it. Yes, indeed sound was coming out, but nothing at all like our previous Sony system. Combining that with the 5-hr experience of setting up the sound bar, and Bose surround speakers that their power cords don't fit into....this whole system is going right back to the store. I expect a whole lot more from a $2000 sound system. The Bose system is totally not worth your money nor all the time and frustration (and prayer) needed to set the system up.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it 2 days ago. Used a 3.5 mm audio cable to connect it to my sound bar. No audio came from sub. Exchanged it 1 day ago because staff thought it may be defective. Have spent a day trying to get it to work but still can’t get any sound from the sub. Downloaded the Bose app it wont connect to either sub or soundbar. When I put in the serial number to trouble shoot the problem it says it can’t find the device
No, I would not recommend this to a friendBrand response from Bose Support
Posted .It sounds like you've been having some unusual issues with setting up your Bass Module 700, John. So we can help you set up your bass module and get the audio coming from your soundbar, please contact our customer support team, who will be glad to help you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Rated 1 out of 5 stars
Shawn
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker worked great for about 2 years and ever since then has been randomly making a popping sound. Tried re-positioning within the room and disconnecting all other wireless devices within range with the same result. In our household we have 2 soundbar 700’s, 3 bass module 700’s and Bose surround speakers. This type of quality is unacceptable. I refuse to string an audio cord to the “wirelesss subwoofer”. Bose may lose a loyal customer as a result…
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for reaching out. It is surprising you have had a popping noise from the bass module. When we request trying a wired connection, this is simply to test for interference and is not something we expect you to need to do on a permanent basis. Plugging the bass module directly into an outlet instead of a power strip can also eliminate interference. We can also send out another power cord to see if this stops the bass module popping. I would also recommend trying a different power cord which our customer support team: https://bose.life/3nTDo5H
Liam - Bose Customer Support
Rated 1 out of 5 stars
Way too complicated
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was super stoked to get this bad boy out and thumping to movies and music, but the setup and trying to get it to connect to anything is not worth the frustration. Way too expensive for a product that takes forever to sync up and connect with other devices and so I never even got to hear it work. Total waste of time. Go with a plug & play device rather than this overly technical overpriced product just because of a name. Bose used to mean great sound. But now it just means a setup that will leave you frustrated and ready to return the product for something easier and less time-consuming.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Loudmouth42069,
We thank you for providing a review of the Bose Module 700. We're sorry to hear about the difficulty you had and this is definitely not the experience we would want you to have. Just so you know, we are here to assist and ensure you're getting the most out of your soundbar. Please feel free to join us on our Community so we may assist: https://community.bose.com/
Thanks again,
Mohsin - Bose Support
Rated 1 out of 5 stars
Beware of Bose
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For $700 this is junk. I bought the Soundbar 700 which is good, but lacking bass. This base module 700 connected wirelessly on the first day, but sounded mediocre compared to other subs in its price range. The next day the sub wouldn't connect to the soundbar and after hours of trying the app couldn't pick it up. Too much of a hassle for the price. Terrible!
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Rich,
I'm glad to hear you've been enjoying your soundbar so far. I'd be happy to help you with your bass module so you can get the best sound possible from your system!
If you find the bass module is not providing enough bass, you'll want to run the ADAPTiQ process on the soundbar, to tune the sound to your room. ADAPTiQ will adjust the sound of the system to give you the best possible sound from your room. You can find how to run ADAPTiQ here: https://bose.life/2yWfsc2 You can also further increase the amount of bass from the Audio settings page in the app to personalize the sound even more.
If you find the app is unable to find the soundbar, then the troubleshooting at this link will get this up and running correctly for you! https://bose.life/3lpjP1z
Keith - Bose Customer Support
Rated 1 out of 5 stars
don't buy this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the sound bar 700 and the bass 700 and the bass stops sounding, it loses connection with the bar, I have to unplug and plug it back in to make it sound again and after 20 min the connection is lost again. I am disappointed that products that buying such expensive products have to go through this.
No, I would not recommend this to a friendBrand response from Bose
Posted .Sorry to hear that you are having a connection issue between the soundbar and the bass module. This is more likely to be caused by interference. I would suggest trying to connect the bass module using a 3.5 mm stereo male-to-male - Shielded cable to the soundbar. If the issue persists after that, please contact our support team on this link: https://bose.life/3InLhcB
Marvin - Bose Customer Support
Rated 1 out of 5 stars
Constant issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly disconnects. The entire Bose package is terrible
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your Bass Module 700 is disconnecting. If resetting your soundbar doesn't help, please contact our support team so we can investigate. Regards, Fiona M. - Bose Customer Support
Rated 1 out of 5 stars
The bass is missing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this along with the Soundbar 700 and the bass was disappointing considering I paid double the price compared to the old one that I replaced. Would not recommend this product and I will be returning mine.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello. Thank you for taking the time to review this product today.
I'm sorry to hear that you are having problems with your Bass Module 700.
When you first set up your Soundbar and Bass Module, did you run the AdaptiQ feature? This is a calibration technology that will adjust levels to ensure you are receiving the best sound possible from your system.
If you are still experiencing a lack of bass, I would recommend connecting the Bass Module with the interconnect cable to see if the bass is being affected by interference when connected wirelessly.
If the issue persists and you are still unhappy, please get in touch with our Customer Service team and they will be more than happy to assist you with this matter.
Have a great day.
Charlotte - Bose Technical Support






