Customer Ratings & Reviews
- Model:
- BOSE BASS MODULE 700 BLACK
- SKU:
- 6280563
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers commend the Bass Module 700 Wireless Subwoofer for its excellent sound quality and deep bass, with many also appreciating its ease of use and connectivity. The design and size are well-received, and the setup process is considered simple. However, some customers feel the product is expensive, and a few note its weight.
This summary was generated by AI based on customer reviews.
Shawn
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker worked great for about 2 years and ever since then has been randomly making a popping sound. Tried re-positioning within the room and disconnecting all other wireless devices within range with the same result. In our household we have 2 soundbar 700’s, 3 bass module 700’s and Bose surround speakers. This type of quality is unacceptable. I refuse to string an audio cord to the “wirelesss subwoofer”. Bose may lose a loyal customer as a result…
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for reaching out. It is surprising you have had a popping noise from the bass module. When we request trying a wired connection, this is simply to test for interference and is not something we expect you to need to do on a permanent basis. Plugging the bass module directly into an outlet instead of a power strip can also eliminate interference. We can also send out another power cord to see if this stops the bass module popping. I would also recommend trying a different power cord which our customer support team: https://bose.life/3nTDo5H
Liam - Bose Customer Support
Beware of Bose
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For $700 this is junk. I bought the Soundbar 700 which is good, but lacking bass. This base module 700 connected wirelessly on the first day, but sounded mediocre compared to other subs in its price range. The next day the sub wouldn't connect to the soundbar and after hours of trying the app couldn't pick it up. Too much of a hassle for the price. Terrible!
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Rich,
I'm glad to hear you've been enjoying your soundbar so far. I'd be happy to help you with your bass module so you can get the best sound possible from your system!
If you find the bass module is not providing enough bass, you'll want to run the ADAPTiQ process on the soundbar, to tune the sound to your room. ADAPTiQ will adjust the sound of the system to give you the best possible sound from your room. You can find how to run ADAPTiQ here: https://bose.life/2yWfsc2 You can also further increase the amount of bass from the Audio settings page in the app to personalize the sound even more.
If you find the app is unable to find the soundbar, then the troubleshooting at this link will get this up and running correctly for you! https://bose.life/3lpjP1z
Keith - Bose Customer Support
don't buy this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the sound bar 700 and the bass 700 and the bass stops sounding, it loses connection with the bar, I have to unplug and plug it back in to make it sound again and after 20 min the connection is lost again. I am disappointed that products that buying such expensive products have to go through this.
No, I would not recommend this to a friendBrand response from Bose
Posted .Sorry to hear that you are having a connection issue between the soundbar and the bass module. This is more likely to be caused by interference. I would suggest trying to connect the bass module using a 3.5 mm stereo male-to-male - Shielded cable to the soundbar. If the issue persists after that, please contact our support team on this link: https://bose.life/3InLhcB
Marvin - Bose Customer Support
The bass is missing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this along with the Soundbar 700 and the bass was disappointing considering I paid double the price compared to the old one that I replaced. Would not recommend this product and I will be returning mine.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello. Thank you for taking the time to review this product today.
I'm sorry to hear that you are having problems with your Bass Module 700.
When you first set up your Soundbar and Bass Module, did you run the AdaptiQ feature? This is a calibration technology that will adjust levels to ensure you are receiving the best sound possible from your system.
If you are still experiencing a lack of bass, I would recommend connecting the Bass Module with the interconnect cable to see if the bass is being affected by interference when connected wirelessly.
If the issue persists and you are still unhappy, please get in touch with our Customer Service team and they will be more than happy to assist you with this matter.
Have a great day.
Charlotte - Bose Technical Support
Constant issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly disconnects. The entire Bose package is terrible
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your Bass Module 700 is disconnecting. If resetting your soundbar doesn't help, please contact our support team so we can investigate. Regards, Fiona M. - Bose Customer Support