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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $299.00

Customer reviews

Rating 4 out of 5 stars with 122 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the sound quality, comfort, and open-ear design of the Geek Squad Certified Refurbished Ultra Open-Ear True Wireless Open Earbuds. They appreciate that the earbuds stay in place even during physical activities like running and biking. However, some users have concerns about the volume and battery life of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 122 reviews
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    PRICE - MEH. EVERYTHING ELSE - GOOD

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly Very good. You won't find anything more comfortable and visually like it. The sound is good enough for the form factor. The price is not bad if you buy at a discount. It's actually worth 300 but id say a steal at 200.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Bose Ultra Opened Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose open earbuds are some of the most convenient buds I’ve came in contact thus far. They have cut my time down when taking care of daily task, running errands, car line and more. Exercising with these earbuds are phenomenon they stay in your ear all day and sometimes you may forget they are in your ear, I would choose these buds again. Definitely a must have..

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Painless concert

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forget I’m wearing them so comfortable I hate things in my ear so these were great for me! And the sound balance nicely instead of being in each ear!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    GREAT OPEN EARBUDS!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best open earbuds! Everything I anticipated and more! Bose quality and sound are unmatched! Also comfortable and unassuming. Would definitely recommend others to purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose airpods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg this is the best purchase i ever had. So smooth the sounds and not hurting my ears. I love it. Small and fits in my ear and really will stick on my tiny ears

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    My new Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well . Not like other ear buds they will not fall off your ears. Sound quality is good . Very happy with this purchase .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, excellent sound like no other, you will not regret your purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them sounds like your in a room with speakers rather than headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving the. noise cancellation..i bought 2, one for my son who is a student. and he loves it too and one. for me..very gentle to the ears especially if you have hearing issues…battery life is superb.. the best earbuds we ever got

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Fit

    Rated 5 out of 5 stars

    2nd pair because they are that good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy another pair of these Bose air buds because my wife wanted to take mine. They are super comfortable unlike traditional ear buds that cause presssure and pain in your ear canal after extended use. These simply clip on gently to your ear like play earings while still providing a secure fit with optimal sound. There are times that I forget I’m wearing them until I go to scratch my ear or hear a notification while wearing them. The sound produced is very good but obviously will not be as loud as an ear bud that is stuffed into your ear. But having this clip on open sound allows for environmental awareness and you being able to interact with the outside world while still enjoying your music or video streams in private without missing a beat. They are not only comfortable but also stylish. Many people thought I was wearing earrings until I explained what they were. I have had many friends purchase a pair after letting them test these out. Like I said before, i had to buy a second pair just to keep my wife from nabbing mine from me. She especially loves the pearl white colored ones which gives her a personal style when wearing. She loves to wear thwm while at work or multitasking in the kitchen watching her online courses while keeping an ear out for the children. A great innovative piece of work by Bose. A worhy purchase for anyone

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 4 out of 5 stars

    Look and sound great…. but!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about getting these .. love the design and idea .. Bose products always seem to be of great quality .. my first issue was ordering these before Christmas .. I never got my first pair from Fedex .. tracking showed it made it to my local hub on 12/19 and that’s it .. tracking has it still showing at local hub and FedEx can’t find it .. so Bestbuy was great at sending me another pair .. they look and sound great with plenty of options and the Spatial Audio is amazing in my opinion, but after wearing them for a third and fourth time I found they hurt my ears .. I used them for running and they always had to be adjusted since they did move around a bit. As other buyers are saying the Bluetooth connection seemed to be the biggest issue .. it seemed to disconnect a lot.. when connected it worked fine but got annoying from the random disconnect. So I returned and purchased a set of Shokz which would be my 2nd pair and really if it ain’t broke done fix it .. Sorry Bose I tried but not worth the money being charged.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, very comfortable and they don’t move no matter how much you move your head. Not sure if they are refurbished or just open box. They are true open ear buds and I love them for doing errands around town or chores around the house. If you can get a refurbished pair or these on sale I think their worth it. Only down side for me is the volume and figuring out the placement on your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better than my AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do enjoy these more than my AirPods. I bought them for workouts on my Pilates reformer. My AirPods kept falling out, pausing my workout video or music and interrupting my flow. With these Bose ear clips that only thing that stops me is me! Sometimes the clips become uncomfortable after hours of wear, I readjust the position on my ear and it’s fine again. I also like I can keep the immersive audio on, the app is great for that. And a simple button has so many settings. I’ve haven’t used my AirPods since I bought these. I get compliments and questions all the time. So many of my coworkers are thinking about switching too! One negative, when I answer a phone call or FaceTime, the Bluetooth does automatically connect. Inconvenient but manageable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    What I needed at work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Sometimes forget I have them on. Battery life is very good. Sound quality is nice but lacks deep bass. I also like the fact that there is a physical button.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Awesome with one BIG FLAW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these but they have one big flaw. They only work 7-8 hours before the sound stops working. Like clockwork every day they stop working and I have to factory reset and repair with my iPhone. I use them for work and they work great for phone calls, listening to music, etc. The batteries are not dead each day, I. just factory reset and good to go for the rest of the day. I hope they fix this issue with a firmware update.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello I am glad that you are enjoying the Ultra Open earbuds. The battery life for the earbuds can vary depending on the Immersive audio mode. With Immersive Audio off you can get up to 7 hours, with Immersive Audio on, 4 hours. Additionally, with Immersive Audio and Auto Volume On: 3 Hours.

      If you are not experiencing this length of battery life, please review our troubleshooting steps here: https://bose.life/3BS0kwl. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    An honest review.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good for the wearer and the sounds is good. They are comfortable. It took a week to get used to the open style, but I like them. HOWEVER. When connecting to two phone they tend to come disconnected frequently (especially on my work iPhone). I rarely have this issue on my Pixel 9. When talking on the phone people complain that they can't hear me. This could be because I got refurbished ones and they weren't refurbished well, but the problems started after the brief warranty was up. My sister in law has them and has no problems. I would buy again, but I am just too nervous.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi David, It's great to hear you've enjoyed using the Ultra Open Earbuds, but I'm sorry to learn you experienced problems when connecting to two devices. The buds do not support multi-point connections, so you do need to ensure you disconnect the buds from the device when connecting to another. You can find more details about multiple connections here: https://bose.life/4cqmfcc.

      If you need assistance, please feel free to get in touch via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Review on earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to say but they're not for men at least not for men with big ears I think they're more for ladies they're pretty comfortable if you are able to use them the way they're designed but unfortunately people with big ears I'm going to have a hard time with them like myself but at the same time they do bump they are true bose when it comes to sound so like I said ladies I suggest you use them but those from big ears do not get them

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent Earbuds! Great sound & awareness!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 of these refurbished from BestBuy, and they are absolutely like new (no blemishes) - basically "open box". They work perfectly, and the sound, especially after the software update from version 1.x to 4.x (automatic - the Bose app prompts you), the phone-call clarity, back & forth is excellent! Overall, great Bose sound (use the EQ in the Bose app for your specific sound preferences), and, again, excellent phone-call quality (after the software upgrade). Wearing these is like having a mini (Bose-quality) speaker playing your music, everywhere, while hearing nearby conversations, and everything around you. They clip on your ear, so they don't fall out, like many earbuds. Because of the way they sit on your ear and earlobes, it's very easy to forget you're wearing them! First day of use, and I would highly recommend for anyone who wants an alternative to in-ear buds or headphones. As mentioned, these clip to your ear, and don't touch your ear canal. Plus, they dont fall out/off, since they're comfortably clipped to your ear. Great product, and I favor Best Buy because they have stores nearby!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Rough start but great once you get a working pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished set I got originally did not function properly with strange crackling noises and constant disconnects, but I was able to use the warranty to get a brand new replacement from Bose and those worked as advertised. The earbuds are comfortable and the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good pair of head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so much more comfortable then the ear inserts that are most common nowadays. Sounds quality is good and bass on them is very good as well. I forget that I am wearing them when i have them in.

    I would recommend this to a friend
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