Customer Ratings & Reviews

Love having these. I use them during the week and they last all day and the next if I forget to charge them overnight. One reason I bought these over the Sony headphones is that these have a bit more weight and feel more solid to me and I like having that solid feel. Also the case has been really great for traveling with them in my backpack.

I like it, it’s really in good sound quality but its not too high

They’re great as far as sound and performance yet they’re like that favorite pair of tennis shoes or hat and hold onto stink that never comes out

I love my headphones has great sound and noise cancellation I can do my chores,work out and don’t have to worry dropping my iPhone I will definitely recommend this product to anyone

Another good Bose product. “Variable” Noise canceling feature is nice - the 50% setting clears out much of the ambient noise but still lets one hear what’s happening when needed.

Best headphones on the market. Easy to pair and the sound is great!!

Sound is good but only works with 1 product at a time. Will connect to multiple products but if it’s connected to my laptop and then I want to play song on my phone, sound does not come even though noting is playing through the laptop. Works only if I disconnect it from my laptop.

Music sounds great but headset won't stay on my head when in the gym while doing chest exercises.

This was an upgrade from the previous Bose model headphones for me. The sound is great, noise cancellation is good. The worst part is the design. They tend to pop off your ears if you turn your head, and fall backward. When you take them off and return them to the case, it’s not really easy to adjust them back down to size. Finally, the location and sensitivity of the buttons is an issue for me, as I accidentally turn it on/off when I reach up to adjust them. If the ear padding on my old ones hadn’t worn out, I would prefer them any day. I fly a lot, though, and finally wore them out. Like I said, these are ok, but I’m definitely not wowed by them.

good quality headphones, if you’re a hip hop person these are your go to

The best speaker of the worls really really works perdect

They sound great, but be warned - if you have them connected to multiple sources (Windows, Mac, Android; for example), you will hear static on at least one of the other sources while they're simultaneously connected unless you explicitly "disconnect." Also have had some trouble reconnecting to Mac (Catalina) after being disconnected. That is sporadic and seems to have resolved, though I'm not sure why. It wasn't a firmware update. Still seems like I need to turn these off and on explicitly when they "sleep," which might be a user error. Unsure

I’ve only had the headphones for a short time but am enjoying the few features I’ve learned how to use. I’m amazed at the level of noise cancellation. It truly blocks out all ambient noise.

I needed a new headset/mic setup for work. I did a lot of research before making this purchase. I already have Beats so sound quality and noise cancellation weren't the deciding factor for me. However, the noise cancellation on the mic is what sold me. The controls on the headset can be a bit problematic like others noted, but I actually like it and it would not be a deal breaker for me. Sound quality is excellent, but not that it is documented that this headset does struggle with its treble ranges. However, for everyday business use, that was also unimportant to me. I also like the fact that it connects to multiple devices so I can listen to music quickly without disconnecting from one device and reconnecting to another. But be warned, if you use the headset for calls (Zoom, Webex, Skype, etc.), that you will want to only be connected to a single device. Otherwise, your mic may jump between devices in the middle of your calls so the other people will have a hard time hearing you. Overall, I am happy with the purchase and caught them on sale so that was a bonus. Quality is good, but the mic and the mic's noise cancellation is the best I've used.

Noise cancelling is excellent. Sound is good but calls are not perfect but just ok.

I have owned the older Bose and the Sony's latest NC headphones and these have the best noise canceling. Sony might still sound a little better. These seem to push the upper mids a little to much.

Awesome noise cancelation and great comfort on long trips, really good battery life too!

Expensive, but for a reason. Incredible quality and very lightweight and comfortable.

Great product. Easy to use and great sound. Would recommend.

I have both these and the Sony noise cancelling headphones. I hoped these would be easier to connect to multiple devices: They're not. The pro's list will be short: none compared to Sony, Apple or Beats headphones. Now the cons: 1. They stutter when connected to a 2019 macbook pro via bluetooth. They're unusable on any of my computers without the cable 2. The cable is, annoyingly, not a regular 3.5mm like EVERY OTHER CABLE ON THE PLANET, Bose uses a smaller connection on the headphones themselves so you're stuck with their short little cable and if you lose it, well good luck using it with a laptop (see con 1) 3. The Bose Music app is terrible- far worse than simply managing bluetooth devices from the bluetooth settings. It's telling when a big company like Bose doesn't bother to make their app work in landscape mode on an ipad, yet insists that you use said app to do everything with the headphones, managing connections, changing the EQ, disconnecting them from other devices. 4. The touch controls are annoying and there's no way to turn them off other than put a sticker over the ear cup. I have never been able to rest the headphones around my neck without them activating and starting to play whatever I was listening to or skipping tracks & changing volume. 5. The buttons are annoyingly easy to activate. As with the touch controls, the buttons are far too easy to press, especially when the headphones are off your ears. I constantly get the voice assistant activated, change the noise cancelling and turn the headphones on/off inadvertently 6. They don't fold down as small as literally any other headphones, the Sony's included. 7. The noise cancellation is mediocre for an around-ear headset compared to the Sony headphones ore even Airpods Pro. 8. They're heavier and tighter than the Sony headphones. 9. The battery life is mediocre. Despite the advertised claims, the terrible touch interface and buttons make it far to easy to activate inadvertently and waste battery. I've found them playing inside the Bose case they came with, in my backpack several times now. Because of that, I've never managed 18 hours with them. 10. There seem to be volume issues with the cable connected to a laptop. Even when powered on and connected with a cable they only get about half as loud as my airpods.