Customer Ratings & Reviews

They work amazingly well. Very comfortable for a petite person usage.

My niece love it. No issue for her so far. Noise cancellation and easy to interface.

These headphones are amazing! Definitely worth the price.

Great headphones! Noise canceling works great, and the sound quality is wonderful!

They sound great, but be warned - if you have them connected to multiple sources (Windows, Mac, Android; for example), you will hear static on at least one of the other sources while they're simultaneously connected unless you explicitly "disconnect." Also have had some trouble reconnecting to Mac (Catalina) after being disconnected. That is sporadic and seems to have resolved, though I'm not sure why. It wasn't a firmware update. Still seems like I need to turn these off and on explicitly when they "sleep," which might be a user error. Unsure

These are great! Well worth the money spent for them!

I have both these and the Sony noise cancelling headphones. I hoped these would be easier to connect to multiple devices: They're not. The pro's list will be short: none compared to Sony, Apple or Beats headphones. Now the cons: 1. They stutter when connected to a 2019 macbook pro via bluetooth. They're unusable on any of my computers without the cable 2. The cable is, annoyingly, not a regular 3.5mm like EVERY OTHER CABLE ON THE PLANET, Bose uses a smaller connection on the headphones themselves so you're stuck with their short little cable and if you lose it, well good luck using it with a laptop (see con 1) 3. The Bose Music app is terrible- far worse than simply managing bluetooth devices from the bluetooth settings. It's telling when a big company like Bose doesn't bother to make their app work in landscape mode on an ipad, yet insists that you use said app to do everything with the headphones, managing connections, changing the EQ, disconnecting them from other devices. 4. The touch controls are annoying and there's no way to turn them off other than put a sticker over the ear cup. I have never been able to rest the headphones around my neck without them activating and starting to play whatever I was listening to or skipping tracks & changing volume. 5. The buttons are annoyingly easy to activate. As with the touch controls, the buttons are far too easy to press, especially when the headphones are off your ears. I constantly get the voice assistant activated, change the noise cancelling and turn the headphones on/off inadvertently 6. They don't fold down as small as literally any other headphones, the Sony's included. 7. The noise cancellation is mediocre for an around-ear headset compared to the Sony headphones ore even Airpods Pro. 8. They're heavier and tighter than the Sony headphones. 9. The battery life is mediocre. Despite the advertised claims, the terrible touch interface and buttons make it far to easy to activate inadvertently and waste battery. I've found them playing inside the Bose case they came with, in my backpack several times now. Because of that, I've never managed 18 hours with them. 10. There seem to be volume issues with the cable connected to a laptop. Even when powered on and connected with a cable they only get about half as loud as my airpods.

Fantastic just what I needed the quality is great and easy to use.

PRICY BUT....BY FAR THE MOST AMAZING HEADPHONES IN THE MARKET. COMPLETELY TUNE THE WORLD AROUND YOU, OR LISTEN TO EVERYTHING WHILE MIGHT SEEM OTHERWISE.

Love it. I would recommend it to anyone . We have had it for a while now and still good

I use these all the time. I am in business where I make a lot of phone calls and they are fantastic. Also, they work great to watch movies and not disturb my family. Highly recommend.

I owned the Bose 35s for years and felt it was time for an upgrade. I then decided toI purchase the Sonys and returned them because they just squeezed my head a bit too much for me. So I went with trusty Bose and felt "THIS WAS IT" I brought them home and connected to my pixel and laptop and we were off and running. What I found was that whenever 2 devices are connected to the cans, whenever it plays audio from my phone and then switches back to my laptop, the audio skips every other second. AND DOES NOT STOP. I finally, after days of searching may have found a fix to the issue, but it was quite disappointing that a $400 set of cans had it in the first place. Its not Best Buy's fault for the issue to be clear. My experience with BB was fine.

Replaced my older Bose QC and these are so much better. They are sleek and look more modern. Great noise cancelling and connectivity. Sound is what you expect from Bose Plus wireless.

Expensive, but for a reason. Incredible quality and very lightweight and comfortable.

These are my most recent purchase. I originally had the Sony WH-1000XM3. I loved the Sonys a lot but it had one dealbreaker. I frequently switch from my iPhone to my tablet while using headphones. It was a pain with the Sonys because I had to disconnect and then reconnect between devices, which was not very seamless and could eat up 5-10 minutes. The Bose switch seamlessly between both my devices, which was the winning factor for me. As far as color, I went with the soapstone. The color is beautiful but can be prone to stains, which I fully expected it to be. One thing I will note is that when I laid the headphones on the black case to charge, it stained the white ear covers. So now there is a dark ring on the ear cushions from the case material. I tried getting it off with a microfiber and water with no success. Its a bit frustrating, concerning the price of this item. Not sure if I want to go through the trouble of exchanging or not. Other than that, these Bose headphones are a win for me. If you are switching between devices frequently, I strongly recommend these! Oh yeah, and don't rest the white ones on the outside of the included case, because it will stain the cushions! -_-

The best way to travel and listen to either music or watch a movie or tv show. definitely blocks out noise but doesn't skimp on the quality of sound

Amazing headphones! Work great while traveling and in the office a must have

Best buy customer experience was great in-store. Demo products in the store helped me to decide between Sony's and Bose. In the end, I went with Bose, amazing design and world-class noise cancellation.

Comfortable fit. Works as expected. Would buy again.

Awesome Bose noise cancelling headphones. Truly blocks out background noises for a clear sound. Only drawback is that my ears get hot compared to using earbuds.