Customer Ratings & Reviews

Get what you pay for. Noice canceling is spectacular and the sound quality is hard to beat. The new EQ on the Bose app is super helpful to customize the listening experience. Highly recommended!

The headphones sounded good. But, they melted while charging, so be carefull.

They weren’t in excellent condition for the price of them

Great sound but didn’t like how you adjust the earphones

Bose headphones have been known for their sound quality and superior noise canceling. Over last five years many manufacturers have entered the realm of high-end headphones. However, Bose has always taken the trophy for the best noise canceling system bar none. Combined with great sound and loads of new features many manufactures are going to have a tough time beating this headphone. If you’re looking for the best noise canceling and great sound you most likely won’t need to look any further. Unfortunately, there are some key issues that Bose should have resolved prior to releasing this model. Overall, I would have to give these headphones a four star rating because I do not believe this model holds to the standard of its previous models like the QC 35. In reality, you’re probably getting still getting five-star quality. Comfort and Style: These are very comfortable. They fit my average sized head pretty well. I’ve been fortunate to test them out for a few weeks now, especially while traveling. I would say my ears do get warm but it’s the summer and it’s hot. The cups fit very well and have good cushioning. The headband rest well on my head. I honestly believe you can wear these for hours just like I did and have no issues. After a little while you don’t even notice their own anymore. The style is sleek. In my opinion a huge leap from previous models that just did not look good. It has a classy elegant look to it overall. People will recognize that you’re wearing high-quality set of headphones. Sound: excellent sound. It is well-balanced and versatile. Highs came in smooth with no distortion at the highest levels. The bass had punch, but I believe it lacked depth. Vocals were the strong point of this model. They were crisp and smooth at the same time. The most important feature was the level sound the set is able to reach. Time and time again many headsets these days just don’t reach hi enough sound levels. However, this model blows the roof on sound. Honestly if you’re going over 70-80% you are either hearing impaired or going to develop it. When paired with the terrible app that Bose has released, you can adjust the settings to unleash a plethora of features that can adjust this headphone set to your perfect choice. I really enjoy playing with all different features available, but at the end of the day I do think this is pretty well set out-of-the-box with only a few necessary tweaks for your listening preference. The big miss in my opinion, is with the movies. I just don’t feel that I was getting a theater-like experience that I can get on some other headphones. Versatility is important, they accomplished that for music but watching action movies just left me wanting more from these headphones. Functionality: you can adjust the noise canceling to 11 different levels. This is one of the strongest features that Bose has released. One of the reasons I have edged away from purchasing Bose in past years was because of how good the noise canceling is. However, in this set I can adjust the noise canceling to a much more accurate and preferred level. They now include Alexa and Google assistant support. You don’t have either you can also use Siri. Overall, deluxe and series features work pretty well there were some hiccups at times, but I think this will improve over some updates. I’m not sure how useful this is to me because at the end of the day I really only use these headphones to listen to music and for the noise canceling. However, this is an excellent feature and I do believe I will be using it more overtime as I unlock its potential. Calling functionality seems to be really good. Overall, I have had no issues with hearing the other side and no one has complained about any difficulty hearing me or clarity issues. Works that should nothing really to brag about here. App: I have mixed feelings about the app. I do think it is kind of a mess and there are flaws. The most important thing to do is make sure it’s able to update regularly. Many times that app does not pair automatically to the headset. For Bose to be releasing a huge update, the app should have been developed much better and should be nearly flawless at release. Overall, I would definitely recommend this headset. Maybe it’s best to wait a few more months till Bose works out some of the flaws in the app and puts out firmware updates to make everything work more smoothly. In terms of the Bose standard, I don’t believe it’s a five-star set. However, this will be one of the top headsets out there in this price range with these features.

My son loves these. He got them as a gift when he headed off to college as a way to mitigate the noise of roommates but also enjoy music. They work perfectly for both purposes.

I bought the open box with excellent condition and it had alot of makeup on the ear muffs. Best Buy need to verifiy the conditions of the product they sell.

These are tied with the Sony WH-1000XM3 where it pertains to noise cancelation capabilities. The Bose and Sony’s have the best noise cancelation, but just okay audio. If you want the best audio and very good, but not the best noise cancelation get either the Bowers & Wilkins PX7 or Sennheiser Momentum 3.

The comfort these headphones brought me in airports, on planes and nights on shared vacations with noisy sleepers is unparalleled. Battery life and charging is quick with a good brick and cord. They are comfortable and the touch controls are easy to use. The noise cancellation system kept me from hearing crying kids on planes. Easy to pair with my phone, tablet and computer. These are amazing and even though they cost so much and we’re stolen from me I’m going to buy another exact same pair.

These Headphones have a terrible Bluetooth connection. I am struggling with the connectivity with my surface laptop. Since I have a wireless keyboard and mouse, the headphones sound awfully distorted. The same happens if I have them connected with my phone and my laptop at the same time. If you will connect them to your laptop and your laptop uses Bluetooth for connecting other devices, these headphones are definitely not the ones for you. When they function properly, they are really good, but they will not function properly if you have more than two devices connected to your laptop. This is my 3rd pair, and they still have the same issue.

Tried to like them but decided to return them for the Qc 35 II. Prefer the lighter weight of the QC and how well they pack away. Other features didn't seem too impressive. Like the looks of them though.

Design looks a bit tacky, a little tight and sounds leaks

Q35 II’s are better. Ease of use and design went backwards.

I took my time to review this product, I purchased it because I’m a runner. Six months into using it and the right ear have this echo when talking and playing music. Some thing this expensive should be of great quality I think Bose failed again. This is my third and I think it enough to look somewhere

Fine sound and ease of use. Has some quirks. Requires app in order to be used. And each time you shut down and turn on again the reported battery available drops drastically. Noise cancellation at 100% still let's some noise through

So disappointing! I returned and bought a SONY after owning BOSE everything. Seriously disappointed My old 35 BOSE headphone sound much better and feel better.

Great all-around headphones for sound, great active noise cancelling but my only gripe is the secure fit of the ear cups on my head. They don't feel as "secure" as the QC35 ii.

Did not use this product ended up returning it to store.

This is my second pair because the first pair stop charging. The first pair was a gift for Father’s Day 2020 they lasted 3 months. I was luck that they were under the protection plan but it still cost me $90. For the price I expected them to be of better quality.

Love these Headphones, The swivel part is a Great improvement, the old flat band part would break, this round swivel holds up so much better!