Customer Ratings & Reviews

Overpriced the sound wasn’t not as good as I thought and broke within a month.

These Bose noise cancelling headphones are everything you've come to know and expect from Bose products. They're sleek, comfortable and produce great noise cancellation and crisp, rich sound. I had the chance to test these out recently on a plane trip to see how they would compare to my older Bose headphones and I loved them! The bluetooth compared to an old 3.5mm is a nice upgrade. The headphones ear covers are very soft and comfortable and allow you to wear them for a long time without getting overheated. The sound is incredible and the noise cancellation worked great on the flight. The battery life is a cool 20 hours and a voice will tell you how much is remaining when you turn them on! I haven't had the chance to use them for a phone call yet but its nice they have those capabilities! All in all I would highly recommend these for anyone thats looking for a great pair of noise cancelling headphones. Bose is the way to go!

Not as good as they say, getting weird bubbling sounds in audio and unfortunately I was sick and didn’t get a chance to try them out until after the return period was over

Bought these headphones for their name and noise cancelling reviews. Found the headphones very uncomfortable and heavy. Had numerous issues syncing headphones with Bose app and laptop. Can not recommend due to the numerous issues I had.

Evolution starts with innovation! I just started to spend time with the Bose 700 Noise Cancellation headphones. It’s a different device in style and function from the Quietcomfort series. The buttons set up is different. The way the headphones are adjusted on the head is a very big difference. If a person has a collection of Quietcomfort products like myself, it will be a new learning experience. Once I learned to adjust my headphones for fitting on the earcup (sliding it up or down), I could reach a comfortable fit. I’m seeing that others are not picking this up the same way. The adjustment is on the earcup rather than the headband. The headphones are very comfortable! Learning the new functionality such as the volume controls swipe and switching tracks as well as making a call required me to read the manual. Once I learned these new controls, I could engage conversation mode have a good experience on a call. Calls sound better on this device and Bluetooth 5 is more in line with the IPhone XR model. The volume control on the right earcup is wonderful as well as changing tracks. The swipes work well. Using Siri and other assistants is fun and helpful. This is the most functional product I’ve used. I’d like to talk about the sound. The Quietcomfort series always offered the signature Bose sound with a great EQ that BOSE offers. I really like this EQ and I’m excited about the possibility of adjustment with the new software coming out for the 700. I am also excited about the Noise Masking, which the Bose Sleepbuds do very well. The sound that comes with the 700 is a step above the previous products and I noticed this immediately. The adjustable noise cancelling is great and is even more functional than the QC30 because the numbers help me guide better how much noise reduction I need. It is awesome to have the selectability like the QC30! The NC is also improved on the 700 and I really like it because it makes the sound better. I really love the sound in this unit and I know that others will too. I was happy with the call quality on this unit and think that the additional microphones help. The sound of the caller on the other side is significantly improved and I’m more likely to make calls on this device. The Bose Music App is a great app once I took time to get to know it. I think it will offer even more than the Bose Connect App in the future and I love the Bose Connect App, especially since I can listen to news! I love the picture of the headphones and the noise cancelling numbers. Connecting to the app will take a little time after ensuring that the headphones are updated on a computer using the Bose updater and then checking the Bluetooth the properly sync with the app. Once the unit is paired to the app and paired to the AR apps, there is a lot fun to be had. Lets talk about augmented reality by BOSE. This is my most favorite part of the evolution! One thing I noticed is that the AR works very well on the 700 model, with apps like Earplay. AR is constantly evolving and improving and the apps acknowledge this device better than ever before. I love Navisens and it helps me get around New York CIty , especially Hudson Yards. It differentiates BOSE from the others. I started using navigation with the BOSE Rondo and Alto and I loved it. The key here is leaving the phone in the pocket and learning to trust the AR. The bottom line is with any new device, one has to have patience and an open mind. I have read others experiences and they haven’t truly tapped into what can be done here. The other competitors cannot offer an experience quite like this one. There is so much that the 700 will offer and we’ve only started with the tip of the iceberg here. Looking at the Pear app, I am looking forward to working out with the Bose in ear products when they arrive. The 700 has piqued my interest a lot and I can’t wait to see what it can do in the future. It’s a fun product to use and it represents the best of BOSE personal listening.

The battery life on the headphones sucks. Listening to my headphones for one hour I go from 100 percent to 80 percent. They do not keep a good charge long

I need an on and off button and these pair don't have that option that's easy and clear to use. I don't like guessing if they are being drained while I'm not using them. I'm getting another pair with this feature.

I've had these for a few weeks now and have been comparing them with the Bose QC35ii headphones. Sound quality is amazing, as you would expect. When listening to music at low levels, you hear ONLY the music and the outside world totally disappears. The fit is amazing. They fit well, and feel very solid and they are very comfortable. Noise cancelling is better than the QC35ii on a lot of levels. As a traveller, they are amazing on an airplane and they are fabulous in an office environment. Listening to music in order to focus on work has never been better. I very much appreciate taking a conference call on these headphones.. the background noise around me is limited, so the caller only hears me, which is priceless and to have the conversation in both ears is a nice touch. Bottom line, these are incredible headphones that sound great and have incredible noise cancellation..

I can not get them to work. My husband has not been able to use them because I can not get them to work with our TV.

Better styling but not much of a improvement over QC35ii. I would say in my taste I found the sound quality to be a bit worse There was a lack of lower end extension in the sub bass region and missing the airiness in the upper part of the frequency response. There was not a lot of detail in the highs and vocals came across a little shrill and harsh. The app does provide a little user control of the EQ that makes them better but not great. These headphones would be fine for people that aren't very critical on sound quality. They are a comfortable average set of headphones with great ANC.

Battery died after 1 year. Now they are useless and the only thing I can do is send them to Bose for an $80 discount on a new pair of headphones. Such a shame, don’t buy these just get the Sony noise cancelling.

first of first, lots of fake reviews here, especially long five stars one star for best buy return department, app not works properly it hurts my ears and head badly, i own so many bose products, they never let me down, except this crap

The mic and wire connect doesn't work and battery life is too short

Older version much easier to use and more comfortable over the ear.

I gave it to my husband for Christmas, he does not like it because they are so fragile. As we were on vacation he did not return until January and they told him that he could not return them.

No instructions included. There’s the on/off and the three levels of noise cancellation. Is that all there is?? There’s no Manuel/paper, anything that gives knowledge of headphones capabilities.

a few months in, it started to sound funny in the right ear due to some kind of electrical problem. at 11 months, the set stopped working altogether.

Terrible business. Raised all prices on open box buy quite a bit. Would not shop at a Best Buy outlet again

They aren’t very noise canceling. The directions are very light. They are ok for listening to music if you can figure them out.

Comes well packaged, inside you’ll find a very nice headphone case for a perfect fit for the Bose 700 Headphones. We already had our Bose 700 Soundbar setup on the Bose Music app so I assumed this was going to be a simple connection and setup however it was not. I don’t find the Bose Music app as user friendly as the Bose Connect app or the Sound-Touch app. Once I finally got the Bose 700 Headphones setup on the Bose Music app it was time to test the headphones. The headphones have both touch controls and physical control buttons, the buttons can be customized with the Bose Music app. I thought the intuitive controls (touch controls) on the right earcup would be hard to adjust to. Not by any means, it takes very little time and you become so accustom to the touch control, it becomes a natural action, and its quick and easy and much more effective than having to use buttons. There are three button controls that are quick and easy to use and work perfectly in certain situations, like pressing a button for a quick conversation with someone, and then back to your music or phone conversation. As long as you don’t have the noise canceling feature set up too high you can also reach up and tap the right earcup twice and pause the music, have a discussion with someone, or listen to something, and then two more taps and you are back to your music. If you have the noise canceling feature set on 10 you will not hear anything being said to you unless the person is talking very loudly. I have connected the Bose 700 Headphones with the Bose 700 Soundbar to listen to the TV, then you mute the Soundbar and listen through the 700 Headphones. Nice feature when you can listen to the TV without disturbing others in the house. I have also set this same scenario up and put the headphones on my wife, she can listen to the TV, which I cannot hear, and I can turn the music up on one of our other systems and both of us can listen to our choices without interference from the other system. Very cool feature. We use Alexa in our home, with many items, so having the ability to utilize the Alexa, built in the Bose 700 Headphones, is another cool feature for listening to music, asking questions such as the weather, or making phone call, is simple. Dropping in on your other Alexa devices when you’re using the 700 headphones is another great feature. You can activate Alexa with a wake word or the touch of a button, you set it up the way you want. The sound; incredible, there are no other words for the sound, the clarity and deep rich base is unsurpassed which is what we expect from Bose.