Customer Ratings & Reviews

I really like the sound. Crisp and clear. Great choice.

Awesome headphones. Use for Zoom call and gaming. Switches between Mac Book for work and PC for home depending on who has sound currently

Noise cancelling is excellent. Sound is good but calls are not perfect but just ok.

These are good quality overall. The sound quality declines when you turn the volume up. They are great headphones for the gym or other activities, even though they are not advertised for such. I had to exchange them twice using the Geek Squad protection. Both times because one of the ear cuffs would start rattling whenever I moved. The first time was after the first year, the second time was within the first six months. Could be due to me using them at the gym. I would recommend getting the protection because they gave me a store credit including the protection, no questions asked, in which I bought the Airpods Max instead after the second time.

Best buy customer experience was great in-store. Demo products in the store helped me to decide between Sony's and Bose. In the end, I went with Bose, amazing design and world-class noise cancellation.

They’re great as far as sound and performance yet they’re like that favorite pair of tennis shoes or hat and hold onto stink that never comes out

Very good product, I recommend it, it's super good, good quality

Great headphones at a good price, nice looking, long battery life

I use these all the time. I am in business where I make a lot of phone calls and they are fantastic. Also, they work great to watch movies and not disturb my family. Highly recommend.

Excelente headphones! Sound quality is amazing Highly recommended.

Love having these. I use them during the week and they last all day and the next if I forget to charge them overnight. One reason I bought these over the Sony headphones is that these have a bit more weight and feel more solid to me and I like having that solid feel. Also the case has been really great for traveling with them in my backpack.

Replaced my older Bose QC and these are so much better. They are sleek and look more modern. Great noise cancelling and connectivity. Sound is what you expect from Bose Plus wireless.

Great sound quality, I wish the handsfree sound control was more intuitive.

These Bose noise cancelling head phones are the best of the best. Sound music quality will blow you away. Also when you want peace and quiet...use these

Amazing quality materials and sound, also the are very comfortable

These are my most recent purchase. I originally had the Sony WH-1000XM3. I loved the Sonys a lot but it had one dealbreaker. I frequently switch from my iPhone to my tablet while using headphones. It was a pain with the Sonys because I had to disconnect and then reconnect between devices, which was not very seamless and could eat up 5-10 minutes. The Bose switch seamlessly between both my devices, which was the winning factor for me. As far as color, I went with the soapstone. The color is beautiful but can be prone to stains, which I fully expected it to be. One thing I will note is that when I laid the headphones on the black case to charge, it stained the white ear covers. So now there is a dark ring on the ear cushions from the case material. I tried getting it off with a microfiber and water with no success. Its a bit frustrating, concerning the price of this item. Not sure if I want to go through the trouble of exchanging or not. Other than that, these Bose headphones are a win for me. If you are switching between devices frequently, I strongly recommend these! Oh yeah, and don't rest the white ones on the outside of the included case, because it will stain the cushions! -_-

I needed a new headset/mic setup for work. I did a lot of research before making this purchase. I already have Beats so sound quality and noise cancellation weren't the deciding factor for me. However, the noise cancellation on the mic is what sold me. The controls on the headset can be a bit problematic like others noted, but I actually like it and it would not be a deal breaker for me. Sound quality is excellent, but not that it is documented that this headset does struggle with its treble ranges. However, for everyday business use, that was also unimportant to me. I also like the fact that it connects to multiple devices so I can listen to music quickly without disconnecting from one device and reconnecting to another. But be warned, if you use the headset for calls (Zoom, Webex, Skype, etc.), that you will want to only be connected to a single device. Otherwise, your mic may jump between devices in the middle of your calls so the other people will have a hard time hearing you. Overall, I am happy with the purchase and caught them on sale so that was a bonus. Quality is good, but the mic and the mic's noise cancellation is the best I've used.

I owned the Bose 35s for years and felt it was time for an upgrade. I then decided toI purchase the Sonys and returned them because they just squeezed my head a bit too much for me. So I went with trusty Bose and felt "THIS WAS IT" I brought them home and connected to my pixel and laptop and we were off and running. What I found was that whenever 2 devices are connected to the cans, whenever it plays audio from my phone and then switches back to my laptop, the audio skips every other second. AND DOES NOT STOP. I finally, after days of searching may have found a fix to the issue, but it was quite disappointing that a $400 set of cans had it in the first place. Its not Best Buy's fault for the issue to be clear. My experience with BB was fine.

They sound great, but be warned - if you have them connected to multiple sources (Windows, Mac, Android; for example), you will hear static on at least one of the other sources while they're simultaneously connected unless you explicitly "disconnect." Also have had some trouble reconnecting to Mac (Catalina) after being disconnected. That is sporadic and seems to have resolved, though I'm not sure why. It wasn't a firmware update. Still seems like I need to turn these off and on explicitly when they "sleep," which might be a user error. Unsure

Light and crystal clear. A big improvement. Good noise cancelation.