Customer Ratings & Reviews

These things are awesome I didn't think I would use them as much as I do. The sound the base the controls work better than I had expected.

Great sound and effective noise cancellation! I fall asleep soundly!

Works good for noise canceling. Shuts out most stuff and modifying the volume puts things pretty “quiet” but you cannot lie down because the controls are on the back and they are changed by the pillow! Would recommend with the above qualifier.

They just have really great sound. I’m very pleased with them.

It is a very nice headphone especially once you have figured how it connects and works. Although simple operational steps but not conventional so do your research before you start using.

Great noise cancelling and also top notch microphone and call quality using these headphones. 10/10 would recommend to anyone thinking about picking up these all-around great headphones!

I recently purchased the 700 headphones. I have purchased other Bose products in the past, and felt they were high quality and gotten great support from Bose when needed. I decided in part to buy the 700NC based on glowing professional reviews, and promises in the reviews, confirmed by information right on the Bose product website that an equalizer and white noise updates would be "coming soon" posted right after launch in June of 2019. My mistake in researching these headphones was not going to the product forums at Bose.com, which show problem after problem with the Bose Music APP, inability to connect the headphones, Bluetooth connectivity issues, static noise problems, and more, with the only solutions being reset the headphones, reinstall the firmware update, none of which seem to resolve issues. The last firmware update was over four months ago and many suggest that it degraded sound and caused many functional problems. There is no time frame for the next firmware update either. The Equalizer and white noise features are very important features to me. Promises to provide these features were posted 9 months ago. I agree with others who say that the Bass is weak. I have an iPhone and there are no equalizers available for the music apps I stream with. Given the weak Bass there is a strong need to be allowed to tweak output with an equalizer and even more so with tendency for Bluetooth by its unavoidable nature to reduce quality of sound compared to wired. To me if the sound is unacceptable why buy it. On the positive side when the headphones work there are many great features, and the promised future features would probably make me very happy overall with the product, assuming however that I will get support for the product in the future if things go wrong. However, I am deciding whether to return the phones due to the lack of regard of Bose for its customers illustrated by no feedback from them on this topic of when/if these firmware updates will occur, and no workable solutions offered for the many complaints of customers registered on the forum. It bothers me that a lot of folks plunked down their $400 with certain expectations, and the return time frame is over and promised features 9+ months later are not available or their status even being discussed by Bose management, and problems brought on by firmware upgrades with bugs and app issues are not being solved over months. All of this gives me pause about whether Bose will be around or committed to its customers long term, and whether investing $400 in this product is even wise at this time. I called my local Bose store where the sales folks have always been very helpful with my other Bose products. The person said that even they as Bose employees are not told anything about when these updates are coming, and have no way to find out. They said there have been across the board delays of 5 months of many product updates with no explanation. Hmmm. He empathized with my frustration regarding these promised updates not materializing but could not help me. He owned the headphones too and was looking forward to these feature updates. So I strongly suggest that before buying this product check out the Bose.com support forums under "Support" and factor what you find there into making your decision.

One of my favorite purchases. I wear them all the time when I'm walking around downtown or from the train to school. They are also great for work/studying with how quiet they are.

They’re great as far as sound and performance yet they’re like that favorite pair of tennis shoes or hat and hold onto stink that never comes out

Epic sound quality hot them open box these things have some serious kick and the anc is phenomenal

I knew what I wanted and the guys were great who tried to help getting me set up. I could have used someone who actually knows Bose which would have been more helpful. But I love Best Buy and you all do a great job The headphones are

Amazing ANC technology, works perfectly in busy office environment.

Sent as a Mother's Day gift! mom is beyond pleased with the noise cancellation and ease of ability to switch between listening to the tv and answering her cellphone.

These are used every day for home office. Highly recommend.

These headphones are fantastic for noise cancelling and have the typical great bose sound quality.

I have this new version for almost a year now. Love the noise cancelling. I used it when I travelled /flew to Seattle and it saved me from the noise of a crying 2 year old baby for 2 hours!

Nobody can't beat Bose. They can imitate but not surpass the quality of this product. I love using this especially when I'm traveling. Great Buy. Would definitely recommend it.

good headphones with decent sound quality but occasionally gets static even when right next to my pc

Best headphone I’ve ever used, also has the best bass I’ve heard in my life!

The product is excellent. The sound is amazing, the best quality out there for this product.