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Customer reviews

Rating 4.6 out of 5 stars with 5587 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Headphones 700 Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional noise cancellation, comfort during extended use, and impressive battery life. While some users find the price to be a drawback, many are pleased with the overall design and intuitive touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 5,587 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best I’ve tried.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound, noise cancel, and battery life. Prefer over Sony and Beats. Also connect via Bluetooth to laptop for TEAMS. ZOOM, and WEBEX calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    A current QC15, QC25, QC35, and now 700 owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a current owner of numerous Bose products, ranging from the QC15, QC25, QC35, to home entertainment systems, etc, I can whole heartedly say, if you have a prior version of any Bose ANC headphones then pass on the need to upgrade to 700 series. Cons: 1) My headphones have never once paired through the Bose Music App, which is required to modify any of the headphones settings. I spoke on the phone to Bose rep who informed me I would need to download a patch over my computer and update the firmware. For $400 I shouldn't have to do anything to use these. 2) When pressing the power button it often take 9-12 seconds before the headphones sound that they are on. Often times this leads to pressing the power button multiple times since I'm unsure if it registered my initial press, which leads to on-off-on-off-on; hopefully I pressed it an odd number of times. 3) Volume controls: since the new 700 introduces touch features on the right ear cup, swiping up and down raise and lower the volume. However it takes multiple swipes down or up to go from 100% to 0%, and by multiple I mean 4. Seems odd I have to perform full swipes of the entire ear cup to reduce or raise the volume by 25% at a time. 4) Durability and Sound. One of the reasons to buy the new headphones is the sleek new look. However, once these get scratched I can assure you the sleek new look feeling will quickly fade (give it 3 weeks). At which point you're left with $400 headphones that have an identical sound quality as prior QC versions. Pros: 1) The Microphones are much better than prior QC versions (if you're on calls often). Though the QC35 are perfectly fine based on your environment. 2) The ANC is better than prior versions (if you happen to listen in very noisy areas). I would argue that the QC35's ANC worked perfectly fine in 90% of all environments. The 700 happen to work fine in 95% of all environments, they're still not perfect but better than prior ANC headphones by Bose. Verdict: If you currently own a pair of bluetooth ANC headphones from Bose then skip the 700 series, they'll leaving you questioning who these are marketed for.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Steve,

      Thanks for taking the time to review your Bose Noise Cancelling Headphones 700. I am very glad to hear that you enjoyed the Noise Cancelling and Microphone features of the headphones, however I am sorry to hear that you had issues with the headphones and would love to let you know that as of 19th of July 2019 we have released an update to the Bose Music app that improves the setup experiences. With this update, if you have had issues connecting to the Bose Music app directly, we recommend connecting to your mobile device first via the Bluetooth settings menu, and then proceeding with app setup.

      If you do require an further assistance then I would highly recommend that you reach out to our customer support team via the contact us page on our website.

      Kind Regards,
      Hector B - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Happy with my purchase m.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried all comparable brands before I made the decision to purchase these. Sound quality, ease of use and battery life are excellent. Pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose Headphones are AMAZING! The build quality, the sound, the battery life, just outstanding! Plus, they are water resistant according to Boses website!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Noise cancellation works well and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    An infuriating experience of bold new features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Bose headphones including the SoundTrue (wired and wireless) and the QC35s. I have never had to consult a user manual to use them. For a flagship product, you would think it would be pretty intuitive. It's not. Yeah, the touch controls are cool (I've wanted a swipe up and down volume control for the AirPods), the design is gorgeous, even the packaging is top notch. However, I knew there was a problem right away when I had to download an app just to pair the headphones. The app helps you pair the headphones and I guess share them between devices. It also thankfully walks you through the new gestures to control the headphone (all of which I have forgotten). Pairing took forever and handing it off to another device say an iPhone to iPad is a blood-boiling experience which has resulted in me just clearing out the Bluetooth list in the headphones and re-pairing to the device I want to use. Oh, did I mention the button layout on the headphones? I literally needed to consult the manual to figure out how to turn the device on. No power button, just a bluetooth button that doubles as power. Great, but turning it off is another test of patience. Do I long press? Do I short press? It's a short press and there's a noise telling you it's on/off. Too long of press turns pairing on, clears history. The other buttons do something -- I guess Alexa or Google or Siri. The good news is that the fit and weight are top notch, my favorite since since the Bose SoundTrue wired. The noise cancellation is great and gives you a lot of control over how much noise cancellation you want. Back to more problems -- My fiancé tried to talk to me while I was wearing them. I double tapped the headphones to pause, it didn't pause. Tried turning the headphones off, they didn't turn off, but somehow I activated Siri who decided to call one of my coworkers. Everything about these headphones beyond listening to music is a test of absolute patience. What a shame. Thankfully Bose included a headphone jack to alleviate all of the pain of how poor the Bluetooth is.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Tyler. It's great to hear that you've enjoyed the design of these headphones. I'm sorry that you've not had the best experience with the controls. We truly appreciate your feedback and take on board the comments that are relayed. I'd also like to mention that the Bose Music app is not essential to first pair your headphones to a device. This can be done by holding the Power/Bluetooth button for 2-3 seconds and you will hear "Ready to connect". Hopefully to improve your experience, here's a link to the controls of the headphones https://bose.life/2LUYeiT. Thanks, Charlotte - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love these headphones they are so comfortable and so easy to wear and use. The sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones - not too heavy. The noise cancelling can get a little intense at full blast on an airplane, but fortunately that is easy to adjust in the app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bose beast

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exelent choice for workout crisp sound and powerfull base

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST FOR CALL QUALITY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am one of the RARE people that actually talk on the phone. And I have the unfortunate happenstance of having a loud, attention-seeking, parrot who screams whenever anyone is not actively standing in front of his cage giving him constant praise and attention. These headphones actually mute him. I am incredibly happy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    No worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound quality but if you're running or in a shakey vehicle do not expect the sound to stay consistent, you will feel each bump in hte headset and there will be breaks. The product is also poorly integrated into bluetooth, audio is spotty when using different apps - it just won't get audio half the time. I am coming from having the PowerBeats Pro where everything is seemless. Sound Quality: Good Battery: as advertised (not sure how this can be rated 1-5) Connectivity: bad Would not recommend this to anyone who is a casual user who does not want to work with weird kinks that should have been sorted out in QA.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Christmas I asked my wife to buy me the new Apple headphones but they were on back order until March 21. A few weeks ago we went to Best Buy for something else and I started looking at these and the Sony and was torn between the two. My wife has a pair of the Bose Quiet Comfort 35 and had them for several years and uses them almost daily. I decided to go with Bose. I have made some bad purchase choices in my 69 years but NOT this time. These are FANTASTIC and I love them. Sound is AWESOME and noise canceling is GREAT plus they are comfortable. I would recommend highly!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Sound quality is good. I loved the soft, comfortable earmuffs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these are the best headphones that bose has come out with . Great sound quality and prefect fit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is great. Definitely helps with the entire family working from home. Sound quality is great! Very comfortable around the ears and head.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. They are comfortable and the sound quality is very good!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Comfort Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable with great sound. Bose is a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Loving it!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I have ever owned. Charges quickly. Noise cancellation is great!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to best buy to but some new bose headphones. Was planning on purchasing the bose 35-ii for the second time. Then I saw these for 80 more dollars. I decided why not take the chance on them. I couldn't be more pleased with that idea! These headphones blow the 35-ii out of the water! I highly recommend spending the extra cash on them. From sound quality to noise canceling down to all user friendly ability to change songs/volume/outside noise and even read notifications (not to mention respond to them) without having to take your phone out of your pocket! Easy five stars!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A+ sound and noice cancellation; annoying controls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancellation. My husband and I love traveling via train, and these are essential for blocking out the train horn during the night. I mean you can still hear it but it's a lot easier to sleep with these on. Great sound quality. I don't love the fact that swipe / tap motions are utilized to control play/pause/volume etc - I have found that I often double tap to pause audio, remove the headphones, and somehow manage to double tap again while removing so that my audio starts playing again without my knowledge. Very annoying, especially with audiobooks. Touch control is really cool in theory but annoying in reality with these guys.

    I would recommend this to a friend