Customer Ratings & Reviews
- Model:
- 785593-0010
- |
- SKU:
- 6252037
Customer reviews
Rating 3.9 out of 5 stars with 923 reviews
(923 customer reviews)Rating by feature
- Value3.3
Rating 3.3 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers recognize the effectiveness of the noise cancellation feature in creating a peaceful sleep environment. They also appreciate the comfort and fit of the sleepbuds, ensuring a pleasant wearing experience. However, concerns are raised regarding the product's pricing, with some customers expressing a desire for a lower price point. Additionally, issues with charging, connectivity, and battery life have been mentioned, suggesting areas for improvement in future iterations of the product.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Not too bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I work at night so I've been looking for something to help minimize noise during the day for sleeping. This doesn't completely block out all noise. I can still hear the neighbor's lawnmower being used outside. But it does provide a lot of different ambient noise options to aid in blocking out the sound.
I would recommend this to a friend- Pros mentioned:Comfort
Rated 5 out of 5 stars
Another great product from Bose!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These bedphones don't fail to impress with Bose quality. They are expensive, but if you need some kind of noise to help you sleep, these may just be for you. Sounds are limited to what is available in the app, but I believe there are enough choices. Battery life lasts all night. Very comfortable to sleep in.
I would recommend this to a friend - Pros mentioned:Noise reductionCons mentioned:Price
Rated 2 out of 5 stars
Decent but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These generally function as anticipated with some cutting out on the ear that is on the pillow (side sleeping). Would be 3-4 stars for the product but deduct another star for the somewhat unreasonable price.
No, I would not recommend this to a friend - Pros mentioned:Noise reduction
Rated 2 out of 5 stars
Didn't work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited when I heard about the launch of these sleep buds from Bose. I have a very loud snoring partner and was hoping these could drown him out. I tried them just on my own one night and found the noise cancelling did a great job of keeping sounds like the loud air conditioner at bay, but when I tried them with him, no matter what sound option I chose, none of them could compete. (I will say the wind turbines were the "best" noise cancelling sound for me for his snoring but it still wasn't enough to drown it out.) I had such high hopes...but sadly had to return them.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello there, Jess2art,
Thank you for providing your review of the Bose noise-masking sleepbuds. We are sorry to hear that your experience was not so ideal. We truly value your feedback here, and we will continue to develop and make the sleepbuds better.
We see that you have decided to return them but glad that you were able to give them a try and hope that in the future you will give us another chance! If you have any questions, please do not hesitate to reach out to our Sleepbuds Support team. We would love to hear from you. Contact information: (800) 905-1273 (Mon-Sat 9am - midnight, ET).
Thank you again,
Mohsin - Bose Support
- Pros mentioned:Noise reduction
Rated 5 out of 5 stars
Very good earbuds for sleep
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these earbuds to mask the noise in the background specifically when sleeping, and so far they have been doing a great job. The charge lasts quite a while and can function without the phone in sync and by themselves. New sounds can be downloaded from the app and updated as well.
I would recommend this to a friend - Pros mentioned:Comfort
Rated 4 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my daughter who is college and she really likes them,
I would recommend this to a friend - Pros mentioned:Noise reduction
Rated 5 out of 5 stars
Excellent! Went back and bought another within day
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not noise canceling but noise reducing. It allows me to hear while softening annoying noises making them far less noticeable. We have noisy neighbors and when it acts up I put these in and an still hear my tv! My daughter likes them when she sleeps to buffer snoring...
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Thank you lord
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things help me sleep when I'm on the road dealing with hotel AC's that cycle and at home when my entire family snores like elephants (including my dogs). Comfortable and effective - only complaint is that sometimes it takes a while to sync - but thats a 1st world problem.
I would recommend this to a friend - Pros mentioned:FitCons mentioned:Price
Rated 2 out of 5 stars
Not very loud, to Expensive.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sleep buds are very comfortable to wear feels good in the ear . But sound is not very loud. Too expensive to buy for this price just for sleep buds . You cannot play music through them .
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Elena,
Thanks for providing your review of the Bose noise-masking sleepbuds. We're sorry to see that it did not work out for you. We understand your feedback in regards to the volume level. The Bose sleepbuds have a maximum sound pressure level (SPL) output of 70bBA. This is quite loud for the sleep use case, but it may not be as loud as you'd be listening to full range music under normal circumstances. We capped the SPL at 70dBA to ensure we're well under the OSHA and EU limits for hearing damage.
Also, to achieve a form factor small enough to be comfortable for sleeping and fit a battery that can support sound playback for an entire night, we made the conscious design decision not to stream audio to the sleepbuds. Instead, the sound files are stored on each of the sleepbuds and played back locally.
We appreciate your feedback and we'll continue working to make the Sleepbuds better.
Thanks again,
Mohsin - Bose Support
Rated 3 out of 5 stars
Does the job, moderately well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I sleep with a snoring husband and three snoring dogs. Foam earplugs weren’t doing the trick and I was willing to pay for Bose quality. If you expect these buds to cancel sound like the noise-cancelling earphones, you will be disappointed. There is a certain amount of noise leakage. The charging case is slick and compact but the buds don’t always stay lined up with the magnetic charging ports. It is frustrating to get ready for bed and find that one of the buds isn’t charged. There are three sizes of earbuds but the smallest is too big for one of my ears. My ear canal felt bruised and sore in the morning on that side. I am using the Bose in one ear and a foam plug in the other. There are several options for white noise and I have found one that works very well for me. Overall, these are helpful but not quite up to my expectations for the price.
I would recommend this to a friendBrand response from Bose
Posted .Hi SamF,
Thank you for providing your review of the Bose noise-masking sleepbuds. We're glad to hear that they were helpful. We understand however that you experienced some discomfort and had trouble aligning the charging contacts on your Sleepbuds with the charging pins on the case. We are sorry to hear that!
When you line up the Sleepbuds, they should magnetically snap into place and you will get visual confirmation from the LEDs. A guide on the charging the Sleepbuds if needed for future reference linked here: https://bose.life/2Ip0ls3
We are concerned that you experienced some pain and it is important that the Sleepbuds rest comfortably and securely in your ear.
Here is a link to a video that will help you ensure proper fitting: http://bit.ly/2LrMuWm
If you are still having trouble, please contact our Sleepbuds Support team so we can take a closer look. Contact information: (800) 905-1273 (Mon-Sat 9am - midnight, ET).
Thank you again,
Mohsin - Bose Support
- Pros mentioned:Comfort
Rated 4 out of 5 stars
Good in general.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and sounded good. Very difficult to pair. Frustrating.
No, I would not recommend this to a friend - Pros mentioned:Noise reduction
Rated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my earplugs, the noise cancels out my husband’s snoring!
I would recommend this to a friend - Pros mentioned:Fit
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Despite being so expensive, these earbuds are amazing. They don’t hurt or fall out while sleeping. Despite not being “noise cancelling”, when turned up to max volumn, I don’t hear anything outside the “white noise” I choose. I would buy these 100/100 times now that I have them.
I would recommend this to a friend - Pros mentioned:Noise reduction
Rated 5 out of 5 stars
Soothing sounds.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These sleep buds offer a nice variety of soothing sounds that effectively block unwelcome noises. They’ve helped me get uninterrupted sleep for a good stretch of time. I plan to use them whenever I travel as they block the sound of voices in corridors and other hotel rooms.
I would recommend this to a friend Rated 4 out of 5 stars
It's not what I expected in a bbn use product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is ok but I would rather you allowed that we could have chosen more and better sounds the sound that Bose installed into the buds is awful where is the relaxation sounds most of these sounds keeps me awake it suppose to be sounds to help you fall asleep and stay asleep whoever picked this music to install made bad choices
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Earbuds lose connection REALLY often
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these earbuds in Nov 2018 and they worked fine, but in the last month the right earbud is no longer connecting to the app even though the case indicates it's fully charged. I keep getting the reconnect screen on the app, but it will not connect. I've tried everything the app tells me to do...unplugging the case with earbuds in, unplugging the case with earbud out, resetting the case with a paper clip, turn on then off airplane mode, turning on then off bluetooth, deleting & reinstalling the app, etc., and nothing works. What's really funny is the app says the earbuds need to be within 30 feet, but they won't connect 6 inches away! All of these issues are so frustrating, especially at a time when you want to get rest, but instead I have to deal with aggravation before going to sleep. The Bose app screen also does not let you "trigger" a new connection. You need to go through all the steps as mentioned above to do that. Unbelievably bad product & app design by Bose. I feel duped by them for buying a "premium" product that wasn't ready for commercial release.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello BBYguy,
Thanks for providing your review of the Bose noise-masking sleepbuds. We're sorry you're having issues connecting your Sleepbuds. We know it can be frustrating when a product stops working correctly. We definitely want these to work for you and most importantly help you get some rest.
We appreciate all the troubleshooting you've done already, but there seems to be an issue with your set, and apologize for any inconvenience this caused. Just to let you know, we stand by our products and have warranty options available should your Sleepbuds require any service. We ask that you please give our support team a call who can help you get back up and running again.
Contact information:
(800) 905-1273 (Mon-Fri 9am - 9pm, Sat 9am - 7pm ET).
Thanks again,
Mohsin - Bose Support
- Pros mentioned:Noise reduction
Rated 5 out of 5 stars
Best Purchase Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband snores and I sleep light. None of the snore stopping aides were working, so I decided to try eliminating my ability to hear it. Best idea ever! I sleep so well. I take them with me when I travel for work and I no longer hear the noises from the rooms around me.
I would recommend this to a friend - Pros mentioned:Noise reduction
Rated 5 out of 5 stars
A must if you wake up and can’t get back to sleep
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an AMAZING product from Bose! I’m very pleased with this product. The only thing I would say even close to negative is I’d like more sounds added but if you shuffle them around what is available is good! I would not like to go any nights without them now
I would recommend this to a friend - Pros mentioned:Noise reduction
Rated 3 out of 5 stars
Did their job painfully
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These sleep buds are great at what they are supposed to do...block out noise. But they were painful to wear even with the smallest ear fitting. Sadly had to return them. They would work great for someone with a normal sized ear canal.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi KaylaS,
Thank you for providing your review of the Bose noise-masking sleepbuds. It is essential that the Sleepbuds rest comfortably and securely in your ear and should not be causing any discomfort or pain. We understand that you have decided to return them, but we would still like to take a closer look at that. This is a concern we take seriously. Please contact our Sleepbuds Support team by calling (800) 905-1273 (Mon-Sat 9 am-midnight, ET).
Thank you again,
Mohsin - Bose Support
- Pros mentioned:Noise reduction
Rated 5 out of 5 stars
Great sleepbuds for masking noise so can rest!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If someone's snoring is keeping you awake, get these! They are awesome at masking loud snore sounds. Recommend you take time to read how to properly use & what to expect. So glad I switched to these from other buds was using, big difference in quality rest now getting!
I would recommend this to a friend














