Customer Ratings & Reviews
- Model:
- 785593-0010
- SKU:
- 6252037
Rating by feature
- Value
Rating 3.3 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers recognize the effectiveness of the noise cancellation feature in creating a peaceful sleep environment. They also appreciate the comfort and fit of the sleepbuds, ensuring a pleasant wearing experience. However, concerns are raised regarding the product's pricing, with some customers expressing a desire for a lower price point. Additionally, issues with charging, connectivity, and battery life have been mentioned, suggesting areas for improvement in future iterations of the product.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise reduction
Sleep buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. Blocks out all noise. I sleep better than ever.
I would recommend this to a friend Way overpriced for way underperforming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I travel every week so I purchased these for the hotel noise. The buds work ok as a white noise machine (which is all they are) but the battery in a huge case relative to other wireless earbuds will die in a couple days if you use the buds or not. And when it dies it has to be plugged in before you can activate the buds and use them even if the buds themselves are still fully charged. Very annoying to search for a cable when trying to go to sleep and at $250 bucks is just insulting. These underperform even the most basic Bluetooth headphones for battery life and connectivity. I know their function is different but your paying $200 for the Bose name on the case and what should be $50 for a very basic set of noise machines.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey Sdmn,
We thank you for providing a review of the Bose noise-masking sleepbuds. We're sorry to hear that they did not quite live up to your expectations. Here are a few support articles to help you get the most out of your Sleepbuds:
https://bose.life/2QPDCbg
https://bose.life/2Ip0ls3
Our goal is for you to have your best night of sleep ever. If we can be of any further assistance to you, please feel free to reach out to us on our Community: https://community.bose.com
Thank you again,
Mohsin - Bose Support
- Pros mentioned:Noise reduction
Sleeping Miracle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My mother can now sleep peacefully with soothing sounds.
I would recommend this to a friend Would be AMAZING if could stream music
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a gorgeous looking product. I love this next evolution in Bose's design direction. The earbuds are ridiculously light and fit perfectly. The charging case is elegant and of a reasonable size. The earbuds snap into place in the charging case through the use of magnets. All great! So why 3-stars? It would be 5 (even 6 stars) if I could stream music on these.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello, WorkingHard.
Thank you so much for taking the time to write a review on your Noise-masking sleepbuds. We're happy to hear that you like their design, comfort and portable charging case!
In order to achieve a form factor small enough to be comfortable for sleeping, we made the conscious decision to not stream audio to the sleepbuds. Instead, we store the sound files on each of the sleepbuds and play them back locally, dramatically extending battery life. We truly appreciate your feedback, and our product team is always looking for ways to improve the sleepbuds. Have a great rest of your week!
Jesse - Bose Support
Could be better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a die hard Bose fan, I have everything from speakers, headphones, sound bars, etc. I bought these due to my neighbor's dog and the road traffic. I give it an average rating due to three things and more than likely will return it. 1. Limited "background" noise option 2. Can not play music 3. Very expensive for such little features.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello there,
Thank you for providing your review of the Bose noise-masking sleepbuds. We are sorry to hear that they did not quite live up to your expectations. We are developing and working on new sounds, and plan to make additional sounds available as a library within the Bose Sleep app in future updates.
We understand your feedback in regards to connecting and streaming with other apps. To achieve a form factor small enough to be comfortable for sleeping and fit a battery that can support sound playback for an entire night, we made the conscious design decision not to stream audio to the Sleepbuds.
If you have any further questions or need assistance with your Sleepbuds, feel free to contact the Bose technical support team by clicking here: https://bose.life/2LXQA9c
Thank you again!
Mohsin - Bose Support
- Pros mentioned:Noise reduction
Worked fine for a nap, but the adaptor broke Day 1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The noise masking seemed effective, although my ears kept ringing after my nap. I’m going to need to return them because the adaptor plug came apart on the first day of use. Alas, Best Buy says they’re now out-of-stock.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Kiaora404,
Thank you for providing a review on the Noise-masking sleepbuds. Sorry to hear that the adapter came apart and the ringing in the ear does sound alarming! We have not seen any reports of hearing issues after using the sleepbuds. We take these concerns seriously and would like to take a closer look. Please contact the Sleepbuds Support team at your convenience.
Contact information: 800-905-1273 (Mon-Sat 9am - midnight, ET)
Thank you again,
Mohsin - Bose Support
Hesitant
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was really hesitant about this expensive sleepbuds... but after 2 nights of using them... they are already paid for it... I’ve been trying evething to go to sleep... from pills to myself, pillows for my wife, straps... construction earbuds, and finally this... so happy with my purchase
I would recommend this to a friendDisappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Bose products, but this one is not any better than the combination of your own earbuds and white noise app, which would cost you only a couple of bucks. It comes with several sounds (i.e. shower, waves, white noise, etc.) and you could get these kinds of sounds anyway through the app store. Other than that they are just regular earbuds, nothing special. It does not have any additional noise canceling feature that you could turn on, like QC35 for example. The sounds get too annoying after some time, which actually kept me more awake, instead of helping me sleep. Very disappointed from Bose, they are better than this.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello al888. Thank you for taking the time to write your review on the new noise-masking sleepbuds. We see that you love our products and are sorry to hear that these have not met your expectations. We have designed this product to optimize different variables than normal earbuds do, most notably the size of the sleepbuds as well as the acoustics. We have combined the principles of sound machines and earplugs to give our customers superior noise-blocking. This allows customers to enjoy a full night sleep without being disturbed by unwanted noises such as traffic, loud neighbors, or a snoring partner. We are happy to pass your feedback along to our product team as we are continuously looking for ways to improve our customer's product experiences. Thank you again for your review, and we hope you have a fantastic day! Ashley - Bose Support
It works well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job -- it lets me sleep in peace. Yes, it's annoying that you have to use your phone each time to start them -- but it does the job. I am sure in the future there will be better versions and imitators -- but for now, sleep is worth $249
I would recommend this to a friendJust what I needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only improvement I would recommend is to give the user the ability to set different volume levels in each bud. I have some hearing loss in my left ear (i use a hearing aid). It is a little unnerving to barely be able to hear one side.
I would recommend this to a friendDoesn’t really work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After trying these for several weeks they just do not work no matter how I attempt to change the sounds or volume. I like Bose and I hope that they fix the problem of someone still snoring over the sounds. They are still uncomfortable to sleep in or on. Another problem they need to work on. The case and product are of the highest quality, but they miss the mark. Not by a little but by a lot.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Not worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They stopped working after about 4months.Hard to work with music.
No, I would not recommend this to a friend Not All Smartphones Work With It.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I tried to download the app onto my MacBook Air, there was no app in the Apple Store to download (perhaps different with an iPad). When I tried to download from Google Play to my 2.5 y.o. Samsung Android phone, it said the app is not compatible with my phone. We got the same message on my wife's Android. So, buyer beware, if you buy this product, you may wind up having also to buy a new smartphone just to control these earbuds. You can find out if your smartphone or tablet is compatible as a controller for these earbuds by going to the Apple App Store or the Google Play Store, locate the Bose Sleep app, and attempt to download. If it downloads, you are good to order the earbuds. If it says your device is not compatible with this app, you will have to get a new tablet or smartphone that IS compatible.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Polymath129,
Thank you for providing your review of the Bose noise-masking sleepbuds. We are sorry to hear about the experience you had. Your device (smartphone, tablet, etc.) must support Bluetooth Low Energy (also called Bluetooth Smart) to work correctly with the Bose noise-masking sleepbuds. Apple devices with iOS 10 or later are compatible, and most devices with Android 5.0 and newer versions support Bluetooth Low Energy.
Should you need any further assistance, please contact our Sleepbuds Support team by calling(800) 905-1273 (Mon-Sat 9 am-midnight, ET).
Thank you again,
Mohsin - Bose Support
Love
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These little ear buds help me to sleep through a snoring boyfriend and outdoor noises. I love the sleek design, and that I get to pick what sound and how loud it will be.
I would recommend this to a friendI mean, they're earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can just turn a fan on instead. These aren't really anything special and I'll be returning.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello OfficialMichaelPhelps, thanks for taking the time to write a review. The Noise-masking Sleepbuds incorporate some impressive miniaturization that allows you to have a more comfortable and private sleep experience, all without running a fan all night! Thanks again for sharing your feedback, have a great day! Best Regards, Greg - Bose Support
Wait to buy there is a serious design flaw
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My right ear pod stopped working after 3 months of ownership. The exact same problem (right ear pod quits) has been reported on their forums and you have to go through Bose for a replacement, per Bose moderators. So far no recall. One user reported it happened again to the replacement they received from Bose. To be determined how well the return and replacement experience is with Bose...
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Connectivity issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love them when they work, but getting the buds to connect to my phone is very frustrating. Tonight I am unable to connect and Bose support documentation has not resolved the problem. I'll be returning them tomorrow.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Malcom,
Thank you for providing your review of the review of the Bose noise-masking sleepbuds. We're sorry to see the trouble you're having, and we can understand how frustrating it can be when products stop working correctly. We know that you've considered returning them but here are few troubleshooting steps that can help if you're still interested:
Please try updating the charging case through the Bose Update site (https://btu.bose.com/). Firmware(v2.0.0.0) is available that improves how quickly the charge case detects that a Sleepbud has been inserted.
You may also try resetting the charging case which the instructions can be found here: https://bose.life/2zYxHeq
If there is anything else we can help you with, please do not hesitate to reach out to us on our Community: https://community.bose.com
Thank you again,
Mohsin - Bose Support
Disappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these hoping they would help with tinnitus and snoring partner. They did neither. The only way they would be useful is if you could listen to music through them. Want to take them back but realized that Best Buys return policy is 15 days not 30 like most businesses. I've had them 19 days. So the one star rating is for the Bose sleep buds and Best Buy.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Jerryf1222,
Thank you for providing a review of the Bose noise-masking sleepbuds. We're sorry to hear you're disappointed. The Sleepbuds are a consumer wellness product, not a medical product. As such, we can’t and won’t make any claims about potential medical benefits. In some cases, they may help, but each person and their particular situation is unique.
We appreciate the feedback. If there is anything else we can help you with, please do not hesitate to reach out to us - https://bose.life/2v8YQJ0
Thanks again,
Mohsin - Bose Support
Over priced ear plug and does not work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this a week ago, after trying it for few nights, really don't like it at all, the Bluetooth connection drops while you are just about to fall asleep, and the sound it produces to mask the noise, it does get really loud after a period of using it at night, making me get up again and turning the volume down again, then we are back to trying to sleep cycle. If they can have a timer gradually lower the volume it would be really nice.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello there, QCY529,
Thank you for providing your review of the Bose noise-masking sleepbuds! Sorry to hear that these did not quite work out for you. You mentioned that the sleepbuds are losing connection as you are about to sleep. This sounds unusual, and we'd like to take a closer look at the issues you are encountering. We encourage you to contact our Sleepbuds Support team at your convenience. Additionally, we appreciate your feedback here and will pass it along to the product team.
Contact information:
(800) 905-1273 (Mon-Sat 9am - midnight, ET).
Thank you again!
Mohsin - Bose Support
More money than they're worth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For $249.99 +tax I would have expected much more. If you're going to sell a set of headphones that don't play any music, they better be flawless. I couldn't even get them synced and connected to my phone. I tried everything I could think of and that Bose suggested. They still wouldn't connect! Also, in the app, the noise masking sound selection was slim. I'm better off using wired buds and finding what I want off youtube!
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Jedirogue777,
Thank you so much for taking the time to review our products, I am so sorry that you are unhappy with your Sleepbuds. We recommend having the Bose Sleep app to connect the Sleepbuds to your phone as this is the most convenient way to connect. If you could not connect via the Sleep App, please reach out to our Customer Services team who will be more than happy to assist you.
Thank you again for taking the time to review your Sleepbuds. Customer feedback allows us to continuously improve our products here at Bose.
Have a great day!
Kind Regards,
Vicky W - Bose Technical Support