Customer Ratings & Reviews
- Model:
- 829393-1300
- SKU:
- 6370824
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Range
Rating 4.5 out of 5 stars
Customers are saying
Customers love the sound quality, portability, and long battery life of this portable smart speaker. Many appreciate the deep bass and impressive volume, along with the convenience of Bluetooth connectivity and voice assistants like Alexa. While some find the price a bit high, the overall positive feedback highlights its excellent audio performance and compact design. The speaker's water resistance is also a frequently mentioned plus.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Not worth the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is good But it has too much bass and you can’t hear it clear enough to enjoy.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
We're happy to hear that you're enjoying the quality of the product. If you would like to decrease the bass, look at our guide here: https://bit.ly/3Oco5Dw
Tegan - Bose Customer Support
DM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this item was open box, but it came with all accessories and in good shape. I am very satisfied with this purchase!
I would recommend this to a friendBose speaker
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery doesn't last as long as it should, the sound is ok I guess, but honestly I had high expectations for this Bose speaker and I am very disappointed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear that you're not happy with your Portable Smart Speaker's battery performance, although you are happy with the Bose sound. The speaker is designed to last up to 12 hours when in active use, or up to 24 hours in standby mode. The volume you use your speaker at will reduce these times, however. If you believe you're not getting the battery time you should be getting, please contact our support team, so that we can take a closer look: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Battery take longer to charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.take longer to charge. But everything else is just except
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Katie.
Thank you for your post. The charge time of the speaker is 4 hours with the Bose power supply. If using a charger other than the one provided with the speaker, check if the USB charger meets the power requirement for your speaker. Your speaker came with a 3 A (3,000 mA) charger. Chargers with an current output lower than 3 A will charge your product more slowly or not at all. If you require further assistance, feel free to get in touch with us at https://bose.life/3BgUIIU.
JaiSan - Customer Support
Make sure to charge regularly
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but doesn’t hold a charge at all. You have to be diligent about charging it
I would recommend this to a friendSmart speaker problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker skips during play and song is interrupted momentarily. Will be returning smart speaker back to store to find out why music is interruptioned
I would recommend this to a friend- Pros mentioned:Sound quality
Software Plagued Issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. Trying to set up the speaker is like pulling teeth. I finally decided to reset the speaker and try again and still have so many issues trying to get the app working with the speaker
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Dylan,
I am sorry to hear that you are unable to enjoy the great sound of your Portable Smart Speaker because of connectivity issues.
If you have already tried to reset the speaker, maybe a factory reset would help instead: https://support.bose.com/s/display-articles?productId=01t8c00000OydACAAZ&articleId=ka08c000001bufcAAA&language=en_US
If this is not helping, please contact us directly so we can assist you further: https://bose.life/contact Best regards, Lau - Customer Support
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best speakers for me I do recommend it so if you want to gifted to someone they will love it
I would recommend this to a friendHiram Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker ! Also have a great coverage and connected with the other sonos speakers on home
I would recommend this to a friendit would depend if you are using Alexa or not
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if you are into alexa, this would be a great choice for you but if you are not, i recomend you one lower tear of this portable speakers. will sync easier and work more smooth
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Terrible quality bluetooth with no backup.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound, poor quality bluetooth. Randomly loses connection, and there is no hardwire option. I appreciate that they make excellent audio products, they really need to up their game with the technology/connectivity side.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Eleanor,
It's great that you enjoy the sound of the speaker. I'd suggest trying the steps here https://bose.life/3H82zek for help with the Bluetooth connection. We'd also love to help https://bose.life/contact with your speaker, please contact us.
Nic - Bose Customer Support
Not what I hoped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expected amazing sound but sadly this had a very strange bass (sounded like the cartoon Charlie Brown if that makes sense ) I expected to be able to turn it up without that distortion. Not worth the money in my opinion. It was actually similar to my 50.00 Alexa speaker!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your thoughts on our product. We appreciate your honesty about the sound quality not meeting your expectations.
We're sorry to hear about the unusual bass and distortion. This is not the experience we strive to provide.
You can always reach out to us in case you feel a product does not meet your expectations, as our team can help you optimize the sound of your product. You can do that via our website at https://bose.life/globalcontact, or via any Social Media Platform.
Kind Regards,
Eric V. - Bose Customer Support
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sounding speaker. Very good sounding speaker.
I would recommend this to a friendBocina
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.La bocina no te la vas a llevar aqui la vas a dejar!!!
I would recommend this to a friendBose speaker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, use it alot on the the golf course!
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound, and amazing customer service, I like to shop In my Best Buy store they are the best
I would recommend this to a friend- Pros mentioned:Sound quality
Alright
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problems with connection and battery life. Sound is amazing
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
We're happy to hear that you've been enjoying the amazing audio quality of your speaker. Sorry you're facing some connectivity and battery life concerns, we'd love to get further details and help resolve this. Please reach out to us via https://bit.ly/3UNtwsQ so we can assist you.
Tegan - Bose Customer Support
Good Power Eating Speaker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is really good but the only down side is that is uses power quick.
I would recommend this to a friendExcellent sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own a Bose Sound touc and it does not work as well as this unit. It also isn’t portable. I bit the bullet to purchase this portable speaker as it was not on sale but I was disappointed by the blue tooth performance of the sound touch speaker.
I would recommend this to a friend- Pros mentioned:Sound quality
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the speaker would not hold a charge thought maybe we just received a bad speaker so we ordered another after we returned this one & it was the same thing. Great Sound but being outside around the pool and wireless it did not hold up for the cost
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
It's great to see you enjoy the great sound of the speaker. I am surprised you're having trouble with the battery, and would recommend trying the steps here https://bose.life/46TkW2e for help with the battery not holding charge. You can also contact us https://bose.life/3rykPZR for help as we'd love to have you enjoy your speaker.
Nic - Bose Customer Support