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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.4 out of 5 stars with 1382 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the Portable Smart Speaker's sound quality, portability, and battery life. Many appreciate the deep bass, reliable Bluetooth connectivity, and impressive volume range for its size. The built-in Alexa, appealing design, lightweight nature, and water resistance are also well-received. Some customers find the speaker a little pricey, and a few have experienced issues with charging and powering on.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,382 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My son loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great sound, very convenient. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot. Only downside I have found is the charging takes a little longer. Especially if you drain it down to 0%, then brining it back up to 2% took good 30 minutes or so. I think you have to buy the charging station that comes with it. Using a regular USB charge does not pull enough juice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker for sure. But for the price, not good enough. Battery life wasn’t too long neither.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    works and holds a charge the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound QC through the roof !! The best worth the bucks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this purchase! The sound is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker with great sound.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose does not disappoint with this durable speaker. Have to initially connect to your device via the Bose App which is the only step that seems unnecessary.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this speaker! Crisp, loud and stays charged. Only complaint is does not turn off on own when not in use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker didn’t turn on. It was the open box offer

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback. We're sorry to hear that your product is not turning on. It may also be helpful to check with the store where it was originally purchased since it was an open box offer.

      If you're experiencing issues with the product not turning on, here’s a helpful troubleshooting guide that may assist you: http://bose.life/3L0yItB
      Hope it helps!

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Bass Monster

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to carry everywhere, it sounds great Ideal for the beach, field, or in the living room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good But it has too much bass and you can’t hear it clear enough to enjoy.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      We're happy to hear that you're enjoying the quality of the product. If you would like to decrease the bass, look at our guide here: https://bit.ly/3Oco5Dw

      Tegan - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Love it !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Bose speaker. And Best buy where i get all my electronics is my favorite store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart speaker problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker skips during play and song is interrupted momentarily. Will be returning smart speaker back to store to find out why music is interruptioned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this item was open box, but it came with all accessories and in good shape. I am very satisfied with this purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Make sure to charge regularly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but doesn’t hold a charge at all. You have to be diligent about charging it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it would depend if you are using Alexa or not

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you are into alexa, this would be a great choice for you but if you are not, i recomend you one lower tear of this portable speakers. will sync easier and work more smooth

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very bad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No charger, instructions very confused, bose service very bad. I will not recomend, best buy no service at all

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi CarlosR, thank you for sharing your feedback. The Bose Portable Smart Speaker comes with a USB‑C power supply, USB‑C power cord, AC clips (for non‑North American units), and an owner’s guide. If you need help setting up the product, please feel free to reach out to us through this link: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellent sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a Bose Sound touc and it does not work as well as this unit. It also isn’t portable. I bit the bullet to purchase this portable speaker as it was not on sale but I was disappointed by the blue tooth performance of the sound touch speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best speakers for me I do recommend it so if you want to gifted to someone they will love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hiram Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker ! Also have a great coverage and connected with the other sonos speakers on home

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Won’t play Apple Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can airdrop music and songs but as advanced as this is they won’t allow it to play Apple Music

    No, I would not recommend this to a friend