Customer Ratings & Reviews
- Model:
- 829393-1300
- SKU:
- 6370824
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Range
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the Portable Smart Speaker's sound quality, portability, and battery life. Many appreciate the deep bass, reliable Bluetooth connectivity, and impressive volume range for its size. The built-in Alexa, appealing design, lightweight nature, and water resistance are also well-received. Some customers find the speaker a little pricey, and a few have experienced issues with charging and powering on.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Software Plagued Issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. Trying to set up the speaker is like pulling teeth. I finally decided to reset the speaker and try again and still have so many issues trying to get the app working with the speaker
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Dylan,
I am sorry to hear that you are unable to enjoy the great sound of your Portable Smart Speaker because of connectivity issues.
If you have already tried to reset the speaker, maybe a factory reset would help instead: https://support.bose.com/s/display-articles?productId=01t8c00000OydACAAZ&articleId=ka08c000001bufcAAA&language=en_US
If this is not helping, please contact us directly so we can assist you further: https://bose.life/contact Best regards, Lau - Customer Support
- Pros mentioned:Sound quality
Blah
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design was very nice it also had amazing sound only downfall was the battery life it was horrible
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Terrible quality bluetooth with no backup.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound, poor quality bluetooth. Randomly loses connection, and there is no hardwire option. I appreciate that they make excellent audio products, they really need to up their game with the technology/connectivity side.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Eleanor,
It's great that you enjoy the sound of the speaker. I'd suggest trying the steps here https://bose.life/3H82zek for help with the Bluetooth connection. We'd also love to help https://bose.life/contact with your speaker, please contact us.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
Alright
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problems with connection and battery life. Sound is amazing
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
We're happy to hear that you've been enjoying the amazing audio quality of your speaker. Sorry you're facing some connectivity and battery life concerns, we'd love to get further details and help resolve this. Please reach out to us via https://bit.ly/3UNtwsQ so we can assist you.
Tegan - Bose Customer Support
- Pros mentioned:Sound quality
Bose portable smart speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, and great sound quality for the size. My only con so far are: in order to connect via Bluetooth you must use the app, and the battery gets really low just on standby. I've just purchased the charging base, so hopefully that will help improve the experience. Overall I love it!
I would recommend this to a friend Bose speaker
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery doesn't last as long as it should, the sound is ok I guess, but honestly I had high expectations for this Bose speaker and I am very disappointed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear that you're not happy with your Portable Smart Speaker's battery performance, although you are happy with the Bose sound. The speaker is designed to last up to 12 hours when in active use, or up to 24 hours in standby mode. The volume you use your speaker at will reduce these times, however. If you believe you're not getting the battery time you should be getting, please contact our support team, so that we can take a closer look: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Not what I hoped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expected amazing sound but sadly this had a very strange bass (sounded like the cartoon Charlie Brown if that makes sense ) I expected to be able to turn it up without that distortion. Not worth the money in my opinion. It was actually similar to my 50.00 Alexa speaker!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your thoughts on our product. We appreciate your honesty about the sound quality not meeting your expectations.
We're sorry to hear about the unusual bass and distortion. This is not the experience we strive to provide.
You can always reach out to us in case you feel a product does not meet your expectations, as our team can help you optimize the sound of your product. You can do that via our website at https://bose.life/globalcontact, or via any Social Media Platform.
Kind Regards,
Eric V. - Bose Customer Support
- Pros mentioned:Portability, Sound quality
Portable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speakers. Top quality as usual. Very very portable speaker.
I would recommend this to a friend - Pros mentioned:Sound quality
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the speaker would not hold a charge thought maybe we just received a bad speaker so we ordered another after we returned this one & it was the same thing. Great Sound but being outside around the pool and wireless it did not hold up for the cost
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
It's great to see you enjoy the great sound of the speaker. I am surprised you're having trouble with the battery, and would recommend trying the steps here https://bose.life/46TkW2e for help with the battery not holding charge. You can also contact us https://bose.life/3rykPZR for help as we'd love to have you enjoy your speaker.
Nic - Bose Customer Support
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound, and amazing customer service, I like to shop In my Best Buy store they are the best
I would recommend this to a friendGood Power Eating Speaker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is really good but the only down side is that is uses power quick.
I would recommend this to a friendPretty good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it’s supposed to do but sometimes doesn’t play well with the 700 sound bar.
I would recommend this to a friend- Pros mentioned:Sound quality
Nice sound but....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the clear sound but, for the price don’t like that doesn’t have an aux outlet and it doesn’t shut off by itself.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey! I'm pleased to hear you're loving the sound of your new Portable Home Speaker. You'll have the option to stream music through Bluetooth, AirPlay, and Wi-Fi in the Bose Music app - check out all the streaming services available! Also, this speaker will power off after 20 minutes of no activity (music or WiFi connection), to reserve battery! Sam - Bose Customer Support
Bocina
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.La bocina no te la vas a llevar aqui la vas a dejar!!!
I would recommend this to a friendGood till the burnout…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the product before it burned out. Wouldn’t mind an equalizer on it. Would definitely recommend buying.
I would recommend this to a friendMiss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume not that loud, having hard time to connect with other Bose speakers.
No, I would not recommend this to a friendVery good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sounding speaker. Very good sounding speaker.
I would recommend this to a friendMs. Gee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited about this purchase after researching for a speaker to meet my needs. I’m 100% pleased with my purchase. Downside-the charging base wasn’t available.
I would recommend this to a friend- Pros mentioned:Portability
Speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy using this speaker outdoors. Simple to use and setup
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
It's great to hear you were impressed by the Portable smart speaker! If there's anything we could have done to make that a 4 or 5 star review, please do not hesitate to let us know! https://bose.life/3ET4mCs
Jeff - Bose Customer Support
- Pros mentioned:Sound quality
Good sounding speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery drains fast when using with alexa or google. Otherwise no complains. Sounds great.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, it's great to see that you enjoy the sound of the speaker.
The battery drain depends on the volume the speaker is being used at, and how far the speaker is from the wifi router/access point. During normal listening levels and depending on distance to the wifi router/access point, you can expect up to 12 hours of battery life.
- Nic Bose Customer Support