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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.4 out of 5 stars with 1382 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the Portable Smart Speaker's sound quality, portability, and battery life. Many appreciate the deep bass, reliable Bluetooth connectivity, and impressive volume range for its size. The built-in Alexa, appealing design, lightweight nature, and water resistance are also well-received. Some customers find the speaker a little pricey, and a few have experienced issues with charging and powering on.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,382 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, however setting up was not easy and took for ever. Sounds good, we bought two

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello!

      It's great to hear how much you are enjoying the sound of your new speakers!

      When setting up the speaker, the Bose Music app will walk you through the process, but if you do need an extra hand we have a handy guide on our website here: https://bit.ly/3cPJZYC.

      I hope this helps!

      Keith - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Battery take longer to charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    take longer to charge. But everything else is just except

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Katie.
      Thank you for your post. The charge time of the speaker is 4 hours with the Bose power supply. If using a charger other than the one provided with the speaker, check if the USB charger meets the power requirement for your speaker. Your speaker came with a 3 A (3,000 mA) charger. Chargers with an current output lower than 3 A will charge your product more slowly or not at all. If you require further assistance, feel free to get in touch with us at https://bose.life/3BgUIIU.
      JaiSan - Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sounds amazing but has a HUGE glitch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds amazing, fully integrates with my soundbar and Bose 500. There is a pretty big glitch for which I have not received a fix for from Bose. You cannot power the speaker off with the power button when not using the speaker. This causes the speaker to drain battery when not in use. If this could get fixed, I would give 5 stars.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      I am so happy to hear you are enjoying the sound quality of your new speaker! Press and hold the power button for two seconds to turn the speaker off. The speaker plays a tone to indicate that it has turned off. Just so you know, to save battery power, the speaker automatically turns off after 20 minutes of inactivity when it is not plugged in, not connected to a Wi-Fi network and not playing audio.

      Tori Mae - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Sound system

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my wife and she is in loved with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good portable speaker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad portable speaker. Works well. I prefer the bose 500 over this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Melly

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this speaker for my uncle in Puerto Rico and he absolutely loves it! He is living la vida loco lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it does it's decent. If you want something more powerful it will cost you more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but the battery life is more like 6 hours. SHould be better for Bose!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Award winning Bose sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound...battery life is a little weak. Only last about 8 hours on a charge. Other than that it has all the Bose quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE is it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my sister; she loves loves loves this BOSE Portable Smart Speaker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not go wrong with Bose products. I like how you can download the app and control the speaker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Portable Smart Speaker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as open box and still going strong...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it. Multiple attachments for different areas of body are spot on. Plenty of power with the three speed options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, could be better !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it could be better i would buy 10 more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really do like this thing. Only reason I gave it 4 stars is because the battery life is not great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable speaker nice surround system. Great speaker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Really good wireless speaker for the price. Wish they had included the recharging base at this price point. Never the less very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it for the wifey and she LOVES IT!!! She takes it everywhere she goes and it's amazing how much she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift they love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No review for Bose smart speaker. Was a gift for Christmas. Bose has always been a good product great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best tech store.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. I am very satisfied with my Bose portable speaker and excellent service from Best Buy. Thank you.

    I would recommend this to a friend