Customer Ratings & Reviews
- Model:
- 829393-1300
- SKU:
- 6370824
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Range
Rating 4.5 out of 5 stars
Customers are saying
Customers love the sound quality, portability, and long battery life of this portable smart speaker. Many appreciate the deep bass and impressive volume, along with the convenience of Bluetooth connectivity and voice assistants like Alexa. While some find the price a bit high, the overall positive feedback highlights its excellent audio performance and compact design. The speaker's water resistance is also a frequently mentioned plus.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sounds amazing but has a HUGE glitch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sounds amazing, fully integrates with my soundbar and Bose 500. There is a pretty big glitch for which I have not received a fix for from Bose. You cannot power the speaker off with the power button when not using the speaker. This causes the speaker to drain battery when not in use. If this could get fixed, I would give 5 stars.
No, I would not recommend this to a friendBrand response from Bose
Posted .I am so happy to hear you are enjoying the sound quality of your new speaker! Press and hold the power button for two seconds to turn the speaker off. The speaker plays a tone to indicate that it has turned off. Just so you know, to save battery power, the speaker automatically turns off after 20 minutes of inactivity when it is not plugged in, not connected to a Wi-Fi network and not playing audio.
Tori Mae - Bose Customer Support
Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can not go wrong with Bose products. I like how you can download the app and control the speaker
I would recommend this to a friend- Cons mentioned:Charging
Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose makes a lot of great products but this is not one of them. This thing consistently fails to hold a charge, is a pain to charge when it does charge and 90% of the time when I go to use it it will not turn on. Even worse I was told that it would sink with other bows smart speakers like the flex link, and it does not. This particular product has soured me on the Bose line
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Albert, We are sorry to hear you are facing these issues with your Portable Smart Speaker not holding its charge.
Playback time may be as little as three hours if the speaker is used continuously at high a volume level while streaming audio over Wi-Fi. The distance from the Wi-Fi access point also affects the speaker's battery life. To increase the playback time, reduce the volume level and/or reduce the distance from the Wi-Fi access point.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Good speaker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best portable speaker nice surround system. Great speaker
I would recommend this to a friend- Pros mentioned:Battery life
It was the best speaker of its size, they need to
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If the battery runs out, turn it off and it will last longer than the best speaker of its size.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for reviewing the Portable Smart Speaker! The battery will last up to 12 hours when in use, or up to 24 hours in standby mode (i.e. after 20 minutes of inactivity). If you turn the speaker off via the Power button, the speaker will be completely off, conserving the battery. Regards, Fiona M. - Bose Customer Support
Worst Purchase I Ever Made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst speaker ever. I bought this speaker because of Bose reputation but they missed the mark on this one. I wanted it to play over WiFi primarily but it would never connect and even had trouble with my Bluetooth connection. When you spend $400 for a speaker you expect it to be exceptional but this one is far from that.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thanks for your feedback, and we're sorry you're having trouble with your Bose Portable Smart Speaker. That’s not the experience we want for you, and we appreciate you letting us know.
No worries, we'd be happy to assist you! Below is a troubleshooting guide that may help you resolve the issue you are having: https://support.bose.com/s/article/portss-speakerwireless-intermittent-or-poor-signal-from-connected-wi-fi-network---ka08c000001pxnwaam?language=en_US I will also ad this steps for additional reference https://support.bose.com/s/article/portss-speakerwireless-recommended-router-settings-for-use-with-bose-wi-fi-products---ka08c000001pxhlaae?language=en_US
And as of for the Bluetooth connectivity issue here's a troubleshooting steps that can help: https://support.bose.com/s/article/portss-speakerwireless-reconnecting-a-bluetooth-device-that-you-have-already-connected---ka08c000001buhiaaa?language=en_US
Jelyn - Bose Customer Support
Award winning Bose sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound...battery life is a little weak. Only last about 8 hours on a charge. Other than that it has all the Bose quality.
I would recommend this to a friendJust do it!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That sound…….Love it !!!!! the quality never fails………..
I would recommend this to a friendGood good good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top product in the world , I think no one complaint
I would recommend this to a friendTop Notch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but worth it. Multiple attachments for different areas of body are spot on. Plenty of power with the three speed options
I would recommend this to a friendBest Bluetooth speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Bose speaker it sounds great and it portable
I would recommend this to a friendBattery could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really do like this thing. Only reason I gave it 4 stars is because the battery life is not great.
I would recommend this to a friendMy 3rd Bose speaker.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd Bose portable speaker. Love it and would recommend to everyone.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it for the wifey and she LOVES IT!!! She takes it everywhere she goes and it's amazing how much she loves it
I would recommend this to a friendChristmas gift they love it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No review for Bose smart speaker. Was a gift for Christmas. Bose has always been a good product great sound
I would recommend this to a friendThe Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes hard to connect to something else. Over all I love it.
I would recommend this to a friendLove it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for listening to music or podcasts while in shower as it is waterproof
I would recommend this to a friendMy best tech store.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. I am very satisfied with my Bose portable speaker and excellent service from Best Buy. Thank you.
I would recommend this to a friendBoom boom boom
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift. Recipient was surprised and loved it!
I would recommend this to a friendGreat wireless speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. Really good wireless speaker for the price. Wish they had included the recharging base at this price point. Never the less very happy
I would recommend this to a friend