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Customer Ratings & Reviews

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Your price for this item is $229.00
The comparable value price is $399.00

Customer reviews

Rating 4.4 out of 5 stars with 1371 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the sound quality, portability, and long battery life of this portable smart speaker. Many appreciate the deep bass and impressive volume, along with the convenience of Bluetooth connectivity and voice assistants like Alexa. While some find the price a bit high, the overall positive feedback highlights its excellent audio performance and compact design. The speaker's water resistance is also a frequently mentioned plus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,371 reviews
  • Rated 3 out of 5 stars

    Portable radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok sound a bit pricey. Would not buy again but love their other products

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello,

      Thanks for reaching out and providing us with your feedback. We are glad to hear that you're enjoying the audio quality of your product.

      Have a great day.

      Tegan - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Poor quality bluetooth with no backup

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound, awful connectivity/bluetooth with no hardwire option. It randomly loses the connection, rendering the speaker a useless brick.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but all of the sudden in less than 5 months stoped working,

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Roxy, I'm glad that you are enjoying the sound quality of the Portable Smart speaker. If you need assistance with your product, feel free to contact our technical support team, who will be more than happy to help: bose.life/3rykPZR. Liam - Bose Customer support. bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great sound - but doesn’t work for phone calls

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but doesn’t support phone calls - a table stakes feature for a basic Bluetooth device. Returning. Big disappointment from Bose. Best Buy needs to update their product specs to point out this glaring lack of a basic feature.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No bueno

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought Bose was supposed to be the best. When you power off for a few days the battery drains if you don’t have it plugged in because there is no official power off button just disconnects from you phone. It really is not even that loud.for the money not worth it at all!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor battery and has a problem keeping connected to the phone

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Steve! Please use the provided cable for charging this speaker, and also keep within the wireless Bluetooth range of 33ft to ensure maximum connection strength! Please reach out to Bose at https://bose.life/38Q1vZs if you continue to have difficulties. Sam - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Portability, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent sound and portability

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a portable speaker. I have had several in the last few years in the $100 or less range. This speaker is more expensive because it is miles ahead of others in sound quality and portability. I primarily was comparing this and the new Sonos speaker. The Bose is lighter, has excellent battery life and a handle that is so much more practical in real world use than the Sonos also. The sound quality and volume is very impressive. It gets really loud and there is no distortion. The Bose Music app has lots of features including simple access to Spotify, bass and treble controls and the ability to switch between connection types seamlessly. I do highly recommend buying the additional charging plate when available as I haven't received mine yet but coming from an old Amazon tap device the ability to just pop it on the charger is totally worth it. This is a 5 star speaker. Rather than having 3 or 4 $100 speakers laying around this is the complete package all in one. Well done Bose.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Battery Life - Do not purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned for 2 months and the battery life is terrible I would not recommend! - I can charge the speaker to fully charged, turn off the speaker and after just two days being powered off it is at 80% and will completely drain over the next several days. I can not return to Best Buy because they only have a 10 day return window. Stay away from this product - it is over priced and has horrible battery life while using it speaker on the battery it drains super fast and will not last much over an hour. Make sure you watch your Best Buy return window for future reference.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, you are are experiencing a short battery life on your speaker, did you know that the speaker also comes with a battery protection mode to help preserve the battery life when not in use, you can read more about this here: https://bose.life/3PB9crf.
      If you continue to experience issues. I recommend that you try some of our troubleshooting tips from our support website, you can check them out here: https://bose.life/3C7PAbo. Should you need any further assistance, you are welcome to contact our technical support team and they will be more than happy to assist you further: https://bose.life/3QMXPO4.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Small but powerful!!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used lots of Bluetooth speakers I’ve learned that there is a ton of quality competition in the market so I’m less concerned with brand name versus what the item really provides. This speaker renewed my faith in the quality of Bose. Amazingly powerful sound (I mean seriously crisp, full sound along with some great bass), decent battery life, water resistant, and can connect to my other Bose speaker (which I love using but isn’t wireless). Because I have an iPhone I opt to use AirPlay2 to play music from my phone or iPad while home but the Bluetooth feature works perfectly too. Once the speaker was connected to the Bose Music app it was a breeze to setup everything including my SiriusXM and the voice assistant options (unfortunately Siri is not built-in but still usable because my phone or iPad are nearby). The handle is interesting (a durable threaded handle that’s semi flexible but appears to be strong). Time will tell if it holds up as well as a more solid material handle would. Ultimately I would definitely recommend this to anyone wanting a super portable speaker that can handle being your primary wireless speaker to use at home (especially for the sound) that you can take on the go and still experience top of the line sound in a small size.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected more for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound ok, not loud enough, not easy to set up with phone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Christmas 2020 Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving this speaker a 2 star rating because it arrived missing the charging cable in the box. It had the wall plug but it was missing the charging wire and I am having difficulty to get either BestBuy or Bose to send me a replacement wire.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey, we're sorry to hear that the charging cable was missing. If you haven't already, please contact Bose directly. We'd love to help - http://bose.life/globalsupport.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Horrible product. stay away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the owerst electronics purchase i have ever made. I love the brand but this product is riddled with issues. Battery life is horrible, i mean REALLY bad. The battery also loses charge when the speaker is turned off, so it needs to be connected to power source always. Antiher major issue is that it crashes like crazy, so it needs to be constantly reseted by pressing and keeping pressed the play/pause button. This is not normal. Stay away form this product. If i could give it a zero stars, I would.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Oss.
      Thank you for your post. Sorry to hear that you are having a battery issue with the speaker. Please refer to this link, to address the issue. https://bose.life/3ByOzby. Also, try updating its firmware using a computer and USB cable. https://bose.life/3Ba9pN1. If you need further assistance, please reach out to us here. https://bose.life/3BzXXfd.
      Marvin - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Open box

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was open box product no charger and it didnt work at al had a blinking red light took back 15 min after i opened it just bout a open box tv hope its not broken. All open box products should be inspected

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't get the hype..

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned after having it for just two weeks. The sound is not as a crisp as I expected, especially considering the amount we paid for these speakers. Slightly better than average at best.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Power

    Rated 1 out of 5 stars

    Dont buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to return this stupid thing. It doesn’t power on. It’s sound isn’t great. This is a bad product from Bose

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great sound, but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but quit for no reason one month after warranty ran out Lesson: buy the extended warranty always

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am sorry to hear that your Portable Smart Speaker has stopped working. Even if the warranty has expired, our technical support teams will be more than happy to help you with service options. You can find their contact information here: https://bose.life/3OyOyHR.

      Liam - Bose Customer support bose

  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose speaker usually are my go to, and this spearker to be this expensive, i just knew i was about to hear amazing sound. Definitely not. This was a disappointment.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Not happy with speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase Bose portable home speaker 2/4/2020 stoped holding its charge three weeks later. Then just stopped charging altogether not working at all right now.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi,

      Thank you for your review of the Portable Home Speaker.

      I'm sorry to hear of the issues you are experiencing with the charging, I'll be happy to help! I would recommend that you update the firmware. You can check this in the Bose Music app. If you are still experiencing issues, please reach out to us though our website. We'd love to help!

      Thanks!

      Kerri - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Bose Speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Bose speakers throughout my house, have for over 30 years. I know what the sound like. This one does not have the true Bose sound. It was muddy. I brought it back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a true upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a real difference in sound from the revolve plus I played them side by side and couldn’t tell a diff and it’s also not compatible with Bose app so you can’t sync with another Bose speaker

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey there,

      The Portable Home Speaker is compatible with the Bose Music app. You can connect your SoundLink Revolve Plus with this speaker by using SimpleSync. https://bose.life/39Fpo5W

      Thanks,
      Charlotte - Bose Customer Support bose