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Customer Ratings & Reviews

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Your price for this item is $229.00
The comparable value price is $399.00

Customer reviews

Rating 4.4 out of 5 stars with 1371 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the sound quality, portability, and long battery life of this portable smart speaker. Many appreciate the deep bass and impressive volume, along with the convenience of Bluetooth connectivity and voice assistants like Alexa. While some find the price a bit high, the overall positive feedback highlights its excellent audio performance and compact design. The speaker's water resistance is also a frequently mentioned plus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,371 reviews
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Best Portable Speaker Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot believe the spacious, clear music it produces. Tried this and it's Sonos competitior side by side, and (imho) this was the clear winner. Really enjoy the portability. May get a second one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    For this much money, its just ok.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and its lightweight but for a $400 speaker, the bluetooth connectivity isnt great and it doesn't hold a charge for a very long time. I originally planned on returning it but kept it for the sound quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Stephanie,

      It's great you're loving the sound quality from the speaker. The battery life is up to 12 hours of use from full, when listening at a loud volume depending on music played. Make sure to keep the speaker within 33ft for the best Bluetooth experience as per our guide here https://bose.life/3CbvXOf that has other suggestions.
      Please also contact us https://bose.life/contact if you need further help with the speaker.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this portable speaker.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Portable Speaker. Sounds very good! Build very good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Huge sound, huge regrets

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the refurbished version of this product directly from Bose. Sound has been stellar, but otherwise a disappointing product. Battery life has been about 6-8 hrs (new ones probably don't have this problem), Alexa never really worked with it, and now, after a year, it informs me via voice that it's not charging when placed in the charging cradle. I regret buying this speaker, and you may, too.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello James,

      I am sorry to hear that you are not fully happy with your Portable Smart Speaker. You can get up to 12 hours of active use battery life and up to 24 hours in standby mode, so if you are experiencing short battery, I would suggest factory resetting the speaker, as it can also resolve the Alexa issue you are facing. You can find how to do so here: https://bose.life/3XpYcTU

      If you need further assistance, please contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This Thing Rocks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told my husband that my Alexa device wasn’t cutting it anymore for my morning jam sessions. He surprised me with this and WOW, I’m blown away! The quality of the music even at full blast is incredible! Bose never disappoints.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Love the sound

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound this thing puts out is crazy. Very full and spacious. It connects easily and plays with no issues. I use google assistant and it works flawlessly. Definitely a great wireless speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best speaker I ever had and I still have since 2021

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    When it works it’s great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter got one for her birthday and it worked great and sounded amazing but then for no reason would lose connection a lot or sometimes would not connect at all. Could have been a bad speaker but don’t know.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear your daughter likes the sound of the Portable Smart Speaker, David! If connection issues are cropping up, try resetting the speaker, and if that fails please contact your local support team for further assistance. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Purchase great sound quality. My family and I use it for outdoor gatherings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose Smart Speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little underwhelmed for the hype but still really good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very loud amazing equipment I will recommend to family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound, and easy to connect to any Bluetooth devices

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    It's good when the app works, app is glitchy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents have a Bose system for 30 years now, works amazing. So I always wanted one and since I have a nice backyard I liked the idea of the Bose Portable Home Speaker. Finally bought one and the initial connection was okay, not to hard. A few weeks later I had a family gather at my home in early December 2019 and had the music playing and after 3 hours of play the app just froze for no reason. I tried to restart my phone, tried to use my wife's phone and nothing. So I turned on my Sonos soundbar I have connected on my TV and continued with the music. Next day I did a reboot things worked again, and every other time I tried to use the Bose Portable Home Speaker it's a hit or miss with the app, sometimes it works great, then someday's it's buffering, if the app doesn't work you can't use Bluetooth, if the App doesn't work through WiFi nothing works, you have a $350.00 BRICK. Do yourself and your family a service and DON'T buy this. DON'T BUY THE BOSE PORTABLE HOME SPEAKER! The sound is good but a UE Megablast is better, the app is better too, if you want to connect your phone through a jack you can, something you can't do with the Bose. Bose created a portable BRICK, DON'T buy it if you value your money and your sanity!

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Ferguson,
      I'm sorry to hear that you have experienced some connection issues with the Portable Home Speaker. In order to help with your app performance, I would recommend deleting the application and reinstalling to make sure that you have the most recent version. In case you didn't realise, you do not require the application in order to establish a Bluetooth connection to the speaker from your source device. As long as the device has Bluetooth, you should be able to connect to the speaker using the Bluetooth menu.
      Thanks!
      Kerri - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    jorges bose speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent cristal sound carry on with me what ever I go

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much overpriced does no meet the expectations

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose #1 in sound quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little Bluetooth speaker, sound quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy licks the undercarriage of homeless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice I don’t know 300 nice. Funny. Build 10 similar models of different price ranges. I’m sure there all close. Man . I hate reviewing shiiit. Go to the store let it rip

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Audio latency

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to finally get this speaker since I own or owned products from Bose and their products are always top premium. My main use for the speaker was to connect my laptop for TV streaming (polish TV, Netflix, You Tube etc) and have a great speaker experience. First of all the set up is super fast, easy and Bose application works great. Playing music from phone, Amazon music, Sirius was great as far as the sound and 360 experience. Using Alexa was also very well integrated and easy to use. The problem started with streaming videos and watching any video content from the computer. Everything works great until you go forward or back with video content or when your movie is buffering even for a second, this is when the audio lag starts. The sound from the speaker is about 0.2-0.5 second faster than the content you are watching so pretty much the voice does not follow the lips of person you are watching in your video. I have tried everything: you cannot update the driver on Bose because the newest is installed after set up, I rolled back my drivers, reinstalled audio Realtek on my laptop, tried different drivers for audio card (Microsoft, Toshiba, generic, you name it), run diagnostic for sound bluetooth, actual speaker to no avail. I connected this to my other laptop , same thing and I understand that You Tube for example is not proffesional video site but Netflix definitely is and has the same problem.The only way to make it work is to disconnect the Bose speaker and connect again but obviously that works if you do not do anything with you video, that means skipping ads, moving forward, stopping because it causes latency again. Obviously who wants to connect speaker back and forth after paying almost $400 and have that issue? I guess no one. My UE speaker work fine every time, even some cheap speaker that I use for biking has no problem working with computer but BOSE does. This is not what I have expected, and there is a lot of forums going on on the web with people having the same issues. I went back to Best Buy and returned it with a big regret because as for the sound it is a well made speaker. Sound specialist told me at Best Buy that this speaker is mostly designed to stream music and tend to have latency with streaming video content. I ended up with UE Megablast, works perfectly, timing is superb.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 1 out of 5 stars

    See if you can use their app before buying

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a few Bose products over the years and I generally enjoy them. I had hope going into their smart device line up would bring me the same joy, but it did not. They have decided to go the way of many smart speaker manufacturers and require that you run their proprietary phone app to even setup the device. This would not be so bad if they had a good team designing their app, but from what I can tell, this is not the case. I have an older phone, but am still running Android 7.1.2, which by their engineer's response over the phone, should still run the app. However, I have gone through forums, tech support calls, and other attempts to get the app to allow me to create a log-in or be able just log-in. I'm greeted by a spinning circle for hours on end. Because of this, the speaker only functions with basic Bluetooth functions and not worth the sticker price. It should be noted that after my initial phone calls with tech support, I waited 2 weeks for them to provide additional help and was met with silence. The speaker itself is solidly built and aesthetically pleasing. Vocals are decent out of the box, but bass is strongly lacking, something that I've noticed out of many Bose products over the years. The app does allow you to play around with the EQ from what I'm told, but I was not able to get to that feature. Besides an app that only works on phones, I found it disappointing in the lack of ports on this speaker. You have on USB-C connector for charging the device and wireless charger circles on the underside. They really do want you to focus on streaming services, so no plugging in a USB stick or memory card and no charging your phone from the speakers battery. I also found that the speaker will randomly turn on if left with the power supply plugged in. That's a bit startling at 2am in the morning. Overall I would have really loved to like this device, but if your device requires you to have other items to run basic features, you need to mark that plainly on the box and advertising literature. I can't forgive companies that take the cheap way out on higher end products by not having a simple Windows program to work with.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound….what I expect from Bose. Battery life is a little disappointing. But nothing is perfect…

    I would recommend this to a friend