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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.4 out of 5 stars with 1379 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,379 reviews
  • Rated 5 out of 5 stars

    Excellent sound quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot. Only downside I have found is the charging takes a little longer. Especially if you drain it down to 0%, then brining it back up to 2% took good 30 minutes or so. I think you have to buy the charging station that comes with it. Using a regular USB charge does not pull enough juice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad for its size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering its size, this speaker does a decent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great sound, very convenient. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works and holds a charge the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound QC through the roof !! The best worth the bucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this purchase! The sound is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this speaker! Crisp, loud and stays charged. Only complaint is does not turn off on own when not in use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Bose speaker. And Best buy where i get all my electronics is my favorite store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bass Monster

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to carry everywhere, it sounds great Ideal for the beach, field, or in the living room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good But it has too much bass and you can’t hear it clear enough to enjoy.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      We're happy to hear that you're enjoying the quality of the product. If you would like to decrease the bass, look at our guide here: https://bit.ly/3Oco5Dw

      Tegan - Bose Customer Support bose

  • Rated 5 out of 5 stars

    DM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this item was open box, but it came with all accessories and in good shape. I am very satisfied with this purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Make sure to charge regularly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but doesn’t hold a charge at all. You have to be diligent about charging it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart speaker problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker skips during play and song is interrupted momentarily. Will be returning smart speaker back to store to find out why music is interruptioned

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it would depend if you are using Alexa or not

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you are into alexa, this would be a great choice for you but if you are not, i recomend you one lower tear of this portable speakers. will sync easier and work more smooth

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bose speaker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn't last as long as it should, the sound is ok I guess, but honestly I had high expectations for this Bose speaker and I am very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that you're not happy with your Portable Smart Speaker's battery performance, although you are happy with the Bose sound. The speaker is designed to last up to 12 hours when in active use, or up to 24 hours in standby mode. The volume you use your speaker at will reduce these times, however. If you believe you're not getting the battery time you should be getting, please contact our support team, so that we can take a closer look: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best speakers for me I do recommend it so if you want to gifted to someone they will love it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Software Plagued Issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Trying to set up the speaker is like pulling teeth. I finally decided to reset the speaker and try again and still have so many issues trying to get the app working with the speaker

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hiram Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker ! Also have a great coverage and connected with the other sonos speakers on home

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible quality bluetooth with no backup.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound, poor quality bluetooth. Randomly loses connection, and there is no hardwire option. I appreciate that they make excellent audio products, they really need to up their game with the technology/connectivity side.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Eleanor,

      It's great that you enjoy the sound of the speaker. I'd suggest trying the steps here https://bose.life/3H82zek for help with the Bluetooth connection. We'd also love to help https://bose.life/contact with your speaker, please contact us.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellent sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a Bose Sound touc and it does not work as well as this unit. It also isn’t portable. I bit the bullet to purchase this portable speaker as it was not on sale but I was disappointed by the blue tooth performance of the sound touch speaker.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I hoped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected amazing sound but sadly this had a very strange bass (sounded like the cartoon Charlie Brown if that makes sense ) I expected to be able to turn it up without that distortion. Not worth the money in my opinion. It was actually similar to my 50.00 Alexa speaker!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your thoughts on our product. We appreciate your honesty about the sound quality not meeting your expectations.

      We're sorry to hear about the unusual bass and distortion. This is not the experience we strive to provide.

      You can always reach out to us in case you feel a product does not meet your expectations, as our team can help you optimize the sound of your product. You can do that via our website at https://bose.life/globalcontact, or via any Social Media Platform.

      Kind Regards,
      Eric V. - Bose Customer Support bose