Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 1379 reviews
(1,379 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.2
Rating 4.2 out of 5 stars
- Range4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Excellent sound quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it a lot. Only downside I have found is the charging takes a little longer. Especially if you drain it down to 0%, then brining it back up to 2% took good 30 minutes or so. I think you have to buy the charging station that comes with it. Using a regular USB charge does not pull enough juice.
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
I would recommend this to a friendRated 5 out of 5 stars
Not bad for its size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Considering its size, this speaker does a decent job!
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
I would recommend this to a friendRated 5 out of 5 stars
My son loves it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, great sound, very convenient. We love it.
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Luxe Silver
I would recommend this to a friendRated 5 out of 5 stars
works and holds a charge the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound QC through the roof !! The best worth the bucks
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
I would recommend this to a friendRated 5 out of 5 stars
great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with this purchase! The sound is great!
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
I would recommend this to a friendRated 5 out of 5 stars
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this speaker! Crisp, loud and stays charged. Only complaint is does not turn off on own when not in use.
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Luxe Silver
I would recommend this to a friendRated 5 out of 5 stars
Love it !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my Bose speaker. And Best buy where i get all my electronics is my favorite store.
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
I would recommend this to a friendRated 5 out of 5 stars
Bass Monster
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, easy to carry everywhere, it sounds great Ideal for the beach, field, or in the living room.
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
I would recommend this to a friendRated 3 out of 5 stars
Not worth the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is good But it has too much bass and you can’t hear it clear enough to enjoy.
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
We're happy to hear that you're enjoying the quality of the product. If you would like to decrease the bass, look at our guide here: https://bit.ly/3Oco5Dw
Tegan - Bose Customer Support
Rated 5 out of 5 stars
DM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this item was open box, but it came with all accessories and in good shape. I am very satisfied with this purchase!
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
I would recommend this to a friendRated 4 out of 5 stars
Make sure to charge regularly
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but doesn’t hold a charge at all. You have to be diligent about charging it
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
I would recommend this to a friendRated 4 out of 5 stars
Smart speaker problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker skips during play and song is interrupted momentarily. Will be returning smart speaker back to store to find out why music is interruptioned
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
I would recommend this to a friendRated 4 out of 5 stars
it would depend if you are using Alexa or not
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if you are into alexa, this would be a great choice for you but if you are not, i recomend you one lower tear of this portable speakers. will sync easier and work more smooth
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Bose speaker
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery doesn't last as long as it should, the sound is ok I guess, but honestly I had high expectations for this Bose speaker and I am very disappointed.
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear that you're not happy with your Portable Smart Speaker's battery performance, although you are happy with the Bose sound. The speaker is designed to last up to 12 hours when in active use, or up to 24 hours in standby mode. The volume you use your speaker at will reduce these times, however. If you believe you're not getting the battery time you should be getting, please contact our support team, so that we can take a closer look: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Rated 5 out of 5 stars
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best speakers for me I do recommend it so if you want to gifted to someone they will love it
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
I would recommend this to a friendRated 2 out of 5 stars
Software Plagued Issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. Trying to set up the speaker is like pulling teeth. I finally decided to reset the speaker and try again and still have so many issues trying to get the app working with the speaker
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Dylan,
I am sorry to hear that you are unable to enjoy the great sound of your Portable Smart Speaker because of connectivity issues.
If you have already tried to reset the speaker, maybe a factory reset would help instead: https://support.bose.com/s/display-articles?productId=01t8c00000OydACAAZ&articleId=ka08c000001bufcAAA&language=en_US
If this is not helping, please contact us directly so we can assist you further: https://bose.life/contact Best regards, Lau - Customer Support
Rated 5 out of 5 stars
Hiram Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker ! Also have a great coverage and connected with the other sonos speakers on home
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
I would recommend this to a friendRated 2 out of 5 stars
Terrible quality bluetooth with no backup.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound, poor quality bluetooth. Randomly loses connection, and there is no hardwire option. I appreciate that they make excellent audio products, they really need to up their game with the technology/connectivity side.
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Eleanor,
It's great that you enjoy the sound of the speaker. I'd suggest trying the steps here https://bose.life/3H82zek for help with the Bluetooth connection. We'd also love to help https://bose.life/contact with your speaker, please contact us.
Nic - Bose Customer Support
Rated 5 out of 5 stars
Excellent sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own a Bose Sound touc and it does not work as well as this unit. It also isn’t portable. I bit the bullet to purchase this portable speaker as it was not on sale but I was disappointed by the blue tooth performance of the sound touch speaker.
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
I would recommend this to a friendRated 3 out of 5 stars
Not what I hoped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expected amazing sound but sadly this had a very strange bass (sounded like the cartoon Charlie Brown if that makes sense ) I expected to be able to turn it up without that distortion. Not worth the money in my opinion. It was actually similar to my 50.00 Alexa speaker!
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Luxe Silver
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your thoughts on our product. We appreciate your honesty about the sound quality not meeting your expectations.
We're sorry to hear about the unusual bass and distortion. This is not the experience we strive to provide.
You can always reach out to us in case you feel a product does not meet your expectations, as our team can help you optimize the sound of your product. You can do that via our website at https://bose.life/globalcontact, or via any Social Media Platform.
Kind Regards,
Eric V. - Bose Customer Support












