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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.4 out of 5 stars with 1379 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,379 reviews
  • Rated 3 out of 5 stars

    Won’t play Apple Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can airdrop music and songs but as advanced as this is they won’t allow it to play Apple Music

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems with connection and battery life. Sound is amazing

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      We're happy to hear that you've been enjoying the amazing audio quality of your speaker. Sorry you're facing some connectivity and battery life concerns, we'd love to get further details and help resolve this. Please reach out to us via https://bit.ly/3UNtwsQ so we can assist you.
      Tegan - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Bocina

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    La bocina no te la vas a llevar aqui la vas a dejar!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, and amazing customer service, I like to shop In my Best Buy store they are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sounding speaker. Very good sounding speaker.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the speaker would not hold a charge thought maybe we just received a bad speaker so we ordered another after we returned this one & it was the same thing. Great Sound but being outside around the pool and wireless it did not hold up for the cost

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      It's great to see you enjoy the great sound of the speaker. I am surprised you're having trouble with the battery, and would recommend trying the steps here https://bose.life/46TkW2e for help with the battery not holding charge. You can also contact us https://bose.life/3rykPZR for help as we'd love to have you enjoy your speaker.

      Nic - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Good Power Eating Speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is really good but the only down side is that is uses power quick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery take longer to charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    take longer to charge. But everything else is just except

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Katie.
      Thank you for your post. The charge time of the speaker is 4 hours with the Bose power supply. If using a charger other than the one provided with the speaker, check if the USB charger meets the power requirement for your speaker. Your speaker came with a 3 A (3,000 mA) charger. Chargers with an current output lower than 3 A will charge your product more slowly or not at all. If you require further assistance, feel free to get in touch with us at https://bose.life/3BgUIIU.
      JaiSan - Customer Support bose

  • Rated 4 out of 5 stars

    Pretty good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to do but sometimes doesn’t play well with the 700 sound bar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose portable smart speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, and great sound quality for the size. My only con so far are: in order to connect via Bluetooth you must use the app, and the battery gets really low just on standby. I've just purchased the charging base, so hopefully that will help improve the experience. Overall I love it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Blah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design was very nice it also had amazing sound only downfall was the battery life it was horrible

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Portable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers. Top quality as usual. Very very portable speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose speaker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, use it alot on the the golf course!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good till the burnout…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the product before it burned out. Wouldn’t mind an equalizer on it. Would definitely recommend buying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume not that loud, having hard time to connect with other Bose speakers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice sound but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clear sound but, for the price don’t like that doesn’t have an aux outlet and it doesn’t shut off by itself.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey! I'm pleased to hear you're loving the sound of your new Portable Home Speaker. You'll have the option to stream music through Bluetooth, AirPlay, and Wi-Fi in the Bose Music app - check out all the streaming services available! Also, this speaker will power off after 20 minutes of no activity (music or WiFi connection), to reserve battery! Sam - Bose Customer Support bose

  • Rated 5 out of 5 stars

    The Best Store and best card.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent store and very good assistance. I recomend to my friends and every other person.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy using this speaker outdoors. Simple to use and setup

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      It's great to hear you were impressed by the Portable smart speaker! If there's anything we could have done to make that a 4 or 5 star review, please do not hesitate to let us know! https://bose.life/3ET4mCs

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Ms. Gee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about this purchase after researching for a speaker to meet my needs. I’m 100% pleased with my purchase. Downside-the charging base wasn’t available.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sounding speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery drains fast when using with alexa or google. Otherwise no complains. Sounds great.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, it's great to see that you enjoy the sound of the speaker.
      The battery drain depends on the volume the speaker is being used at, and how far the speaker is from the wifi router/access point. During normal listening levels and depending on distance to the wifi router/access point, you can expect up to 12 hours of battery life.
      - Nic Bose Customer Support bose