Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 1379 reviews
(1,379 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.2
Rating 4.2 out of 5 stars
- Range4.5
Rating 4.5 out of 5 stars
to a friend
Rated 3 out of 5 stars
Not easy to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, however setting up was not easy and took for ever. Sounds good, we bought two
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
I would recommend this to a friendBrand response from Bose
Posted .Hello!
It's great to hear how much you are enjoying the sound of your new speakers!
When setting up the speaker, the Bose Music app will walk you through the process, but if you do need an extra hand we have a handy guide on our website here: https://bit.ly/3cPJZYC.
I hope this helps!
Keith - Bose Customer Support
Rated 5 out of 5 stars
Bose Portable Smart Speaker
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as open box and still going strong...
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
I would recommend this to a friendRated 2 out of 5 stars
Sounds amazing but has a HUGE glitch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sounds amazing, fully integrates with my soundbar and Bose 500. There is a pretty big glitch for which I have not received a fix for from Bose. You cannot power the speaker off with the power button when not using the speaker. This causes the speaker to drain battery when not in use. If this could get fixed, I would give 5 stars.
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
No, I would not recommend this to a friendBrand response from Bose
Posted .I am so happy to hear you are enjoying the sound quality of your new speaker! Press and hold the power button for two seconds to turn the speaker off. The speaker plays a tone to indicate that it has turned off. Just so you know, to save battery power, the speaker automatically turns off after 20 minutes of inactivity when it is not plugged in, not connected to a Wi-Fi network and not playing audio.
Tori Mae - Bose Customer Support
Rated 5 out of 5 stars
BOSE is it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my sister; she loves loves loves this BOSE Portable Smart Speaker!
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Luxe Silver
I would recommend this to a friendRated 5 out of 5 stars
Melly
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this speaker for my uncle in Puerto Rico and he absolutely loves it! He is living la vida loco lol
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Luxe Silver
I would recommend this to a friendRated 4 out of 5 stars
Bose Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, but the battery life is more like 6 hours. SHould be better for Bose!
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
I would recommend this to a friendRated 4 out of 5 stars
It does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For what it does it's decent. If you want something more powerful it will cost you more
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
I would recommend this to a friendRated 5 out of 5 stars
Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can not go wrong with Bose products. I like how you can download the app and control the speaker
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
I would recommend this to a friendRated 5 out of 5 stars
Great product, could be better !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it could be better i would buy 10 more
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
I would recommend this to a friendRated 4 out of 5 stars
Award winning Bose sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound...battery life is a little weak. Only last about 8 hours on a charge. Other than that it has all the Bose quality.
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
I would recommend this to a friendRated 5 out of 5 stars
Good speaker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best portable speaker nice surround system. Great speaker
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Luxe Silver
I would recommend this to a friendRated 3 out of 5 stars
I wouldn’t buy it again
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok… it’s not the best sounded and it’s connection is wonky with iPhones
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello and thank you for your review.
We are sorry to hear that the Portable smart speaker hasn't quite met your expectations.
When used at home connected to your WIFI network the speaker is able to be used with Airplay 2 for a more stable connection and Bluetooth when taken outside the home if you are experiencing difficulty with your connections or any other issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Rated 5 out of 5 stars
Top Notch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but worth it. Multiple attachments for different areas of body are spot on. Plenty of power with the three speed options
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
I would recommend this to a friendRated 4 out of 5 stars
Battery could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really do like this thing. Only reason I gave it 4 stars is because the battery life is not great.
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
I would recommend this to a friendRated 1 out of 5 stars
Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose makes a lot of great products but this is not one of them. This thing consistently fails to hold a charge, is a pain to charge when it does charge and 90% of the time when I go to use it it will not turn on. Even worse I was told that it would sink with other bows smart speakers like the flex link, and it does not. This particular product has soured me on the Bose line
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Albert, We are sorry to hear you are facing these issues with your Portable Smart Speaker not holding its charge.
Playback time may be as little as three hours if the speaker is used continuously at high a volume level while streaming audio over Wi-Fi. The distance from the Wi-Fi access point also affects the speaker's battery life. To increase the playback time, reduce the volume level and/or reduce the distance from the Wi-Fi access point.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Rated 5 out of 5 stars
Just do it!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That sound…….Love it !!!!! the quality never fails………..
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Luxe Silver
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it for the wifey and she LOVES IT!!! She takes it everywhere she goes and it's amazing how much she loves it
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Luxe Silver
I would recommend this to a friendRated 2 out of 5 stars
It was the best speaker of its size, they need to
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If the battery runs out, turn it off and it will last longer than the best speaker of its size.
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for reviewing the Portable Smart Speaker! The battery will last up to 12 hours when in use, or up to 24 hours in standby mode (i.e. after 20 minutes of inactivity). If you turn the speaker off via the Power button, the speaker will be completely off, conserving the battery. Regards, Fiona M. - Bose Customer Support
Rated 5 out of 5 stars
Good good good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top product in the world , I think no one complaint
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black
I would recommend this to a friendRated 5 out of 5 stars
My 3rd Bose speaker.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd Bose portable speaker. Love it and would recommend to everyone.
This review is from Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Luxe Silver
I would recommend this to a friend












