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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.4 out of 5 stars with 1379 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,379 reviews
  • Rated 4 out of 5 stars

    Bose speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very easy to set up. Thought it would be more user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Very nice so far. Just low treble. Recommending

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish i can say buy it but no sorry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work so perfectly i was in love . I read what it can do so i put it to the test and it failed only on one thing the time it claimed it can last and it only worked for 3 hr before it needed to be changed smh very disappointed with a brand as expensive as this one .

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Odin, Glad to hear that you are enjoying the Portable Smart speaker! If you are having issues with the battery, we have many troubleshooting suggestions on our support website: https://bose.life/3hSV5Ag. I would recommend trying to reset the speaker, which can be done by following the steps here: https://bose.life/3xORPeF.

      Liam - Bose customer support. bose

  • Rated 5 out of 5 stars

    It satisfies the need ...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two thumbs up product! Can be recommended to friends and family ... keep up the good work Bose Family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product bluetooth is delay it should use 5.1 version

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing out on speakerphone tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build of this item is well made, the only down side is that it’s not speakerphone capable, which is a feature in older models. Sad to see regression there!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Dave,

      The Portable smart speaker, while looking a little similar to the SoundLink Revolve which you're likely referring to is not part of the same family. None of the speakers in the smart speaker family lineup features speakerphone options found in our portable "SoundLink" lineup as they fulfill a different purpose. If you're interested in that feature, I can certainly recommend trying something like the SoundLink Revolve Plus II which is the current generation product.

      Jeff - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Worst Purchase I Ever Made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst speaker ever. I bought this speaker because of Bose reputation but they missed the mark on this one. I wanted it to play over WiFi primarily but it would never connect and even had trouble with my Bluetooth connection. When you spend $400 for a speaker you expect it to be exceptional but this one is far from that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husbands birthday. A bit pricey but I owed him from last year.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Bose was the BOSE SOUNDLINK REVOLVE+ II. Love it so much I bought second one for my father. Then purchased this model and was the worst mistake. Battery kept dying while being charged. I did purchase the protection plan but it was not fair to use. I sent for repair and took 3 weeks to comeback. It worked for like a month the. The same issue. Kept dying while charging. Total time of having speaker was for 14 months. I finally used my protection plan and my intention was to get it replaced. Well best buy gave me back the money I had payed for speaker which was $432. Store credit. I bought the BOSE SOUNDLINK REVOLVE+ II again for $229. I still had almost $200 left. Couldn’t be happier. Maybe I just had a defective speaker but that’s why it was sent for repair. Also forgot to mention I could never get the app to work with the speaker.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear your Portable Smart Speaker wasn't able to match your excellent experiences with the SoundLink Revolve+ II, Jorge! The Portable Smart Speaker's battery is designed to supply up to 12 hours of charge during active use, or up to 24 hours if the speaker is in standby mode. Please note the speaker will turn off after 20 minutes of inactivity if it's disconnected from a Wi-Fi network and a power connection. If that's not the cause of the speaker cutting out, then I would suggest trying a reset of your speaker. The steps for this, and any further assistance, can be obtained via our support team: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product. BOSE products have always worked well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My toy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a awesome product I enjoy every single day,I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PORTABLE SPEAKER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT TOO HEAVY- VERY DURABLE. BOUGHT AS A GIFT FOR MY SON AND HE LOVED IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Portable Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for excellent quality Product! May purchase an additional unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy my Bose speaker everyday. This was one of my Best Buy’s from you all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I didn’t want to spend the money. But after having now for awhile. I’m glad I did

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Just wish Bose provided better set up in box instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good sleigh is hthg to ignite hturf Ruth iffy I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wow just love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    trust me when I say this speaker is the top of the line just love everything about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound. Easy connectivity... you can chose between Alexa and google...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best outdoor speaker EVER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best speaker we’ve ever owned. This is QUALITY!!!

    I would recommend this to a friend