Customer Ratings & Reviews
- Model:
- 829393-1100
- SKU:
- 10756257
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Range
Rating 4.5 out of 5 stars
to a friend
Great speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it ..........................................
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was worth every single penny. I use it regularly.
I would recommend this to a friendCrackle
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it less than 2 years and already experiencing crackling noise coming from it while playing music. Very disappointed considering its a BOSE product.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your Portable Smart Speaker is producing a crackling noise while it plays music! There could be various factors causing this. One thing to try is giving your mobile device a quick reboot, to see if the issue is still present after that. Another step to take is resetting your speaker, which can be done by pressing and holding the Play/Pause button for 10 seconds. The light ring will pulse white on the top and bottom while the speaker reboots and reconnects to your Wi-Fi. If neither of these steps help, our support team will be more than happy to assist further, so do get in touch here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Overpriced speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced. The battery is fine but you will be paying for the Bose name.
No, I would not recommend this to a friendSpeaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose are the best speakers. I own all and are great
I would recommend this to a friendGoogle assistant doesnt work every where
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.google assistant doesn't work everywhere....if you are looking for a speaker with google assistant this does not work in the whole world
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Nat,
To use Google Assistant on the speaker, it does require a connection to the internet through your home wifi. Outside of a wifi connection, Google Assistant would not work directly from the speaker.
Nic - Bose Customer Support
I seldom give five stars, but ...
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This isn’t an inexpensive speaker, but sound quality not low price is what Bose is all about. They’ve been making quality headphones and speakers for years, and more recently, smart home speakers. Now comes the combination of portable and smart, and true to Bose, they did it well. The build quality is first class including the 3A power supply/charger and 5 foot USB C to USB C cable. The size and weight along with a battery rated at 12 hours of playtime make it truly portable. That’s the same battery life as their Revolve speaker. However, the sound quality is comparable to the Bose 300 series home speakers, and that’s a big step up. As with the Revolve, the sound is truly 360. You don’t have to search for a sweet spot for you or the speaker. The sound is clean and strong in all directions. It’s rated IPX4, so it can withstand some splashing water but not falling into the pool. The setup using the Bose Music app was quick and easy as it leads you through the entire process. You’ll need to sign on or create a Bose account while in the app. You’ll log onto your home WIFI, and then you can sign onto your streaming accounts … Amazon, Pandora, Spotify (premium only), and an array of TuneIn options. All of these are then accessible from that one app. As a smart speaker, it can be set to be either an Alexa or Google Assistant device. It’s also easy to connect your phone via Bluetooth which you’ll use when away from your WIFI. I had a problem finding a particular setting in the app, but Bose phone support was fast and efficient … the best I’ve experienced in some while. The sound quality is what you’d expect from Bose. Strong bass, clean and clear mids and highs, and all the volume you’ll want. Since it’s comparable to the Home 300 speaker in quality, it can function as part of an existing Bose system if you wish. You can’t miss with this speaker. It’s a real Bose and provides an amazing amount of music from a small device.
I would recommend this to a friendbattery sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound is good, battery draining out so fast. JBL Brand is better than Bose
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey,
It's great to hear that you're enjoying the sound. I'm sorry that you may be facing an issue with the battery life. With the Portable Smart Speaker, you should be able to enjoy up to 12 hours of active use or up to 24 hours in standby mode.
If you feel that your speaker is not achieving this, we have some great troubleshooting recommendations that you can find here - https://bose.life/3ZkFs72.
Should this not result in a fix, please reach out to our customer support for further assistance - https://bose.life/3TXfYeP.
Thanks,
Charlotte - Bose Customer Support
Stopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great when it works, and I like that I could connect it to Google Home. However, it would stop charging and not power up. Every now and then it will take a charge and work for a while, but eventually stop working again. This is a very expensive product for it to work this poorly. And now I'm just outside the return window at Best Buy (15 days, really?).
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for your post. Sorry to hear that your speaker is not charging properly. Please follow the steps on this page to address the issue. https://bose.life/3xJuDQb. If the issue persists and you will need further assistance, you can reach us here. https://bose.life/3mJ5y2R. We would be glad to help you further.
Marvin - Bose Customer Support
Like it but not
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave thi speaker three stars because I can’t use for a speaker phone and the battery runs low very fast
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
Using Alexa only, you can directly call Bose smart products, Amazon Echo products, and anyone in your contacts list. You do not need your phone to make or take a call. As for Battery life, this depends on what type of music you’re playing and at what volume, the battery of the Portable Smart Speaker will last up to 12 hours while playing at a loud volume.
Tegan - Bose Customer Support
Not what I expected !!!! Expensive for NO REASON!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker looks nice and how the description is worded make it sound like high quality, but when I played it at home the sound is almost equivalent to the Bose Flex spun link. It just have google assistance tied into it. I was expecting more sound than what I received. Especially for the price it cost. I am thinking of returning it and getting my money back.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, you can adjust the bass and treble tone controls on the Portable Smart speaker through the Bose Music app, by following the steps on our support page here: https://bose.life/3tdANHe. Should you need any further assistance, you can reach out to our technical teams here: https://bose.life/3JezwoQ.
Liam - Bose Customer support
Does NOT work with Apple Music via Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with Alexa and Apple Music. Even though all my other Alexa devices work with Apple Music. If they fix this problem it would get 5 stars. Customer support says there is not problem because you can use Bluetooth or airplay - which do work. I bought it so I could say Alexa play xyz and have it play not to carry my phone around all the time. Seems like they are intentionally making it sound like it works with Alexa but don’t make it clear that does NOT mean Apple Music!
No, I would not recommend this to a friendBose
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get I insurance on it the charger stoped working it takes for ever to charge
I would recommend this to a friendBrand response from Bose Support
Posted .Hi! Our customer support team would be happy to help you replace your charger if it has stopped working! https://bose.life/3nTDo5H
John - Bose Customer Support
Bose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't open the item, I hoped is going to work perfectly
I would recommend this to a friendSkippy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. I bought a Bose speaker in 2015. It is the best speaker I’ve purchased. I gave it to my work so they could enjoy music that sounds awesome. I bought this speaker for an upgrade and it was terrible. Great sound, music skips, not worth the money. It’s simply garbage. Sorry Bose, I normally love your products.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello!
I'm glad to hear you are a fan of our speakers and you're enjoying the great sound of your new speaker. The speaker certainly should not be skipping while listening to music! If you reach out to us we'd love to help you get it working at it's best! https://bose.life/2P7Tuqt
Keith - Bose Customer Support
JUST OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I REMEMBER WHEN BOSE WAS THE BEST. THIS SPEAKER ISN'T IDEAL WHEN IT COMES TO BASE. OK FOR KITCHEN OR BATHROOM USE. PRICE TOO STEEP FOR WHAT IT OFFERS.
No, I would not recommend this to a friendGood sound but won't play my mp3s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker sounded good but relies on music streaming services and won't play my mp3s which doesnt work for how I listen.
No, I would not recommend this to a friendNot bad.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price. Could be louder. Especially when using outdoors.
I would recommend this to a friendbose too low
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too pricey and too low on volume. For 400 doñlars you expect some great sound and i didnt get that first impression
I would recommend this to a friendDoesn’t last
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it at first but with time the battery doesn’t last long. I can’t play it anymore without it being plugged in at all times.
No, I would not recommend this to a friendBrand response from Bose
Posted .The Portable Smart speaker can last up to 12 hours per charge. If you are not getting the full battery amount, then I recommend that you contact our technical support team who can help troubleshoot with you and provide further services if needed. You can find their contact details here: https://bose.life/3EcVu9l.
Liam - Bose customer support.