Customer Ratings & Reviews
- Model:
- 829393-1100
- SKU:
- 10756257
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Range
Rating 4.5 out of 5 stars
to a friend
Don't get the hype..
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned after having it for just two weeks. The sound is not as a crisp as I expected, especially considering the amount we paid for these speakers. Slightly better than average at best.
No, I would not recommend this to a friendDont buy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need to return this stupid thing. It doesn’t power on. It’s sound isn’t great. This is a bad product from Bose
No, I would not recommend this to a friendGreat sound, but....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but quit for no reason one month after warranty ran out Lesson: buy the extended warranty always
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I am sorry to hear that your Portable Smart Speaker has stopped working. Even if the warranty has expired, our technical support teams will be more than happy to help you with service options. You can find their contact information here: https://bose.life/3OyOyHR.
Liam - Bose Customer support
Open box
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was open box product no charger and it didnt work at al had a blinking red light took back 15 min after i opened it just bout a open box tv hope its not broken. All open box products should be inspected
I would recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose speaker usually are my go to, and this spearker to be this expensive, i just knew i was about to hear amazing sound. Definitely not. This was a disappointment.
No, I would not recommend this to a friendNot happy with speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase Bose portable home speaker 2/4/2020 stoped holding its charge three weeks later. Then just stopped charging altogether not working at all right now.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi,
Thank you for your review of the Portable Home Speaker.
I'm sorry to hear of the issues you are experiencing with the charging, I'll be happy to help! I would recommend that you update the firmware. You can check this in the Bose Music app. If you are still experiencing issues, please reach out to us though our website. We'd love to help!
Thanks!
Kerri - Bose Customer Support
Bose Speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have Bose speakers throughout my house, have for over 30 years. I know what the sound like. This one does not have the true Bose sound. It was muddy. I brought it back.
No, I would not recommend this to a friendNot a true upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not a real difference in sound from the revolve plus I played them side by side and couldn’t tell a diff and it’s also not compatible with Bose app so you can’t sync with another Bose speaker
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey there,
The Portable Home Speaker is compatible with the Bose Music app. You can connect your SoundLink Revolve Plus with this speaker by using SimpleSync. https://bose.life/39Fpo5W
Thanks,
Charlotte - Bose Customer Support
Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this gift for my fiance and she was. Eyond excited to start using it. However, were sad because the Bose cannot play Spotify:( it also looses its battery very fast.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello,
Sorry you are unable to play Spotify through your Speaker. You can do this a number of ways; Airplay 2, through the Bose Music app or via a Bluetooth connection.
As for the battery life, ensure your speaker is up to date with the latest firmware. You can find update instructions here: http://bose.life/38HUFXn
Kind regards,
Tegan - Bose Customer Support
Not compatible with SoundTouch multi room
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this new speaker and realize that it is not compatible with the SoundTouch speaker family for group and multi room play. Only works multi room with the same smart home family of speakers so you need to replace all your SoundTouch collection to get that feature. Same brand but use different applications.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Michel737,
Thanks for taking the time to leave a review on our Portable Home Speaker. I am sorry to hear that the speaker wasn't what you expected and would love to forward this feedback onto the relevant teams.
If you have any further questions about your speaker then please do reach out to our customer support team via https://bose.life/2XnA0oS and the team will be on hand to assist you with this.
Kind Regards,
Hector B - Bose Customer Support
Good sound but short life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is really good but that thing didn't work for very long - just 3 months. Not worth it!
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Natalie,
Thanks for your feedback, we're glad to hear you love the audio quality of your speaker.
Sorry to hear that you are facing some concerns, please reach out to your local Bose product support team. An agent will gladly get these concerns resolved for you. You have a 1 year warranty included with your purchase, if troubleshooting does not fix this, we can set up a free of charge service for you.
Tegan - Bose Customer Support
I have better speakers from the 1990's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For $400, I expected a device that can compete with an aux cable speaker from the 1990's. Unfortunately, this speaker appears unable to replace the speakers on my phone and I am going to have to buy a JBL speaker (despite the lower sound quality) because their devices actually connect and just play the audio from my phone.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there Danny, I am sorry to hear that you are unhappy with your Portable Smart speaker. We have many technical support teams who would be more than happy to provide troubleshooting support and set up advice to ensure that your speaker is working correctly. You can find their contact details here: https://bose.life/33SHEf7.
Liam - Bose customer support.
Incorrect Item Description and Poor Customer Servi
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was listed as open box excellent condition. Item arrived damaged, missing all components, and with signs of heavy previous use. Best Buy customer service was terrible and had no desire to rectify this issue. Will rethink any future Best Buy purchases.
No, I would not recommend this to a friendVery Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bass was very underwhelming. It could only cast via the Google Assistant from 2-3 available apps. That did not include YouTube Music or Google Podcasts which I primarily use. The battery life did not meet the specs and it stopped taking a charge on day 3 of ownership. I'm a big Bose fan and will continue to choose Bose for my audio devices but this speaker falls far short of what I expect from Bose especially for the premium price.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey Migock,
I'm sorry that you've been underwhelmed so far with your new speaker. The great news is that the Bose Music app allows you to adjust the sound settings through the adjustable equalizer. Here's some guidance on how to do this - https://bose.life/2EDZw0x
You can also stream from YouTube Music or Google Podcasts by connecting via Bluetooth or AirPlay 2.
Thanks,
Charlotte - Bose Customer Support
Not as good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not charging Old model is far better Besides that Great sound
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey, glad you love the sound of the Portable Home Speaker! If you're having charging issues, please try the steps at https://bose.life/2UbNgfN. Reach out at https://bose.life/38Q1vZs if the issues persist and we'll be happy to assist further. Sam - Bose Customer Support
Awful Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My speaker stopped working less than 30 days of use. I will never buy items for Best Buy again because that would return stating that have only a 14 day return for electronics. I had to ship speaker back to Bose . They want you to purchase their warranties to be able to return. I’m glad I purchased Apple care when I purchased my daughter’s MacBook over a year ago. Bummed. Before it died it was great.
No, I would not recommend this to a friendBad Battery at 1 1/2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the speaker in February 2022 for near $400 and battery will no longer charge or hold a charge. Totally worthless a year and a half later.
No, I would not recommend this to a friendPoor connectivity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still can not get this to connect to wifi. Very disappointed. Bass is also lacking compared to sonos move
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this speaker at first, but its lack of retaining its charge has made it less a portable speaker and more of an expensive fixed one. As long as you keep it plugged in it will function fine, but if you unplug it- it will not keep its charge. I do not recommend.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, its great to hear you loved this speaker. The speaker has up to 12 hours battery with active use, and 24 hours in standby mode.
It is unusual to hear that you are not getting the charge time you would like. You can find guidance here to ensure the best charge time https://bose.life/3kDEQv6
Thanks
Matt - Bose Customer Support
Needs Better Batteries
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life is not good. Takes hours to recharge and the blue tooth does not work well. Not recommended.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi!
I'm sorry to hear that you are experiencing some issues with the battery life. With the Portable Home Speaker, you should be getting up to 12 hours of battery. If this is not the case, please get in contact with the team here: https://bose.life/3o6jD8Q. We will do all we can to help you!
Thanks!
Kerri - Bose Customer Support