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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.4 out of 5 stars with 1379 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,379 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    It's a Bose and it's powerful!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup right out of the box. Battery was already at 70%, but I plugged it in and allowed to fully charge. Downloaded the app and finished the setup. Easily connected to my phone, to Alexa and to Spotify. Having owned Echo Dots and other bluetooth speakers, I'm used to having a quality sound from these speakers. That being said, and being this speaker is a Bose, the sound quality is the best so far. The 360 degree sound from the bottom of the speaker fills the entire room. I made the mistake of turning the volume to its highest. In a quiet room, even having the volume at 50% might be pushing it as it fills the room. The nitpicks: 1) Having to download another app for another bluetooth speaker. I have already downloaded Bose Connect for another Bose product, but this speaker works specifically with the Bose Music app now. 2) It took me a while to find the bass and treble settings on the app. There wasn't any instructions stating the bass and treble could be adjusted. I got lucky as I was looking around and found it could be adjusted under "Settings", or under "Audio". I highly recommend the Bose Portable Home Speaker. It's small, it's powerful and it's Bose quality.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Sounding Portable Speaker

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Bose Portable Home Speaker for about a week and I have really been enjoying it. Like all Bose products, the speaker construction is solid and it looks great. The speaker base is weighty and very stable. The included handle makes it a breeze to move around. The speaker sounds great and is loud. The ability to get great sound out of such a compact speaker is amazing. The speaker is also wireless, and it lasts a good 12 hours, once charged. Setup of the speaker requires a download of the Bose Music app. It was easy to use the app to connect the speaker to my WiFi home network and setup Amazon Alexa on it. It can also function as a Bluetooth speaker if a WiFi network is not available. With Amazon Alexa support built-in, it functions just like the other Amazon Echo devices in my home. The speaker picks up voice commands very well and I have not had any issues with Alexa fulfilling my requests. From the app, I was also able to add Amazon Music, Pandora, and SiriusXM. You are also able to adjust bass and treble easily from the app to fine tune the sound from the speaker. Overall, it is a quality, portable speaker that sounds great and I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose - Portable Smart Speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose smart speaker is an excellent choice for those who value high-quality audio and smart home integration. Its compact design makes it easy to place anywhere in your home, and the sound quality is superb, with rich bass and clear highs. The built-in voice assistant works well, and the Bose app makes it easy to control the speaker and customize settings. Overall, the Bose smart speaker is a great addition to any smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth And Perfect Sound From Bose

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else would you expect from Bose but a smooth perfect sound? Went to Best Buy to hear this before buying it for my son's birthday and couldn't be more pleased with such a wonderful gift! Love the size of this awesome speaker also that sounds amazing for the size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose portable speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bose speaker is amazing. The sound is incredible and i love the strap on the top for carrying it around. Ive always bought bose and have never disappointed me. Chose Bose!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Speaker Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a birthday gift for my wife and she loves it!! She uses it primarily during tennis practice, when we have guests over, and out by the pool! The sound is amazing even at high volume! I highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery is not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is excellent, it is not heavy, perfect for summer days, the problem is the battery does not last long, only 4 hours

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced - over rated. Not worth the spend with the quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Portable Speaker Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot believe the spacious, clear music it produces. Tried this and it's Sonos competitior side by side, and (imho) this was the clear winner. Really enjoy the portability. May get a second one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For this much money, its just ok.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and its lightweight but for a $400 speaker, the bluetooth connectivity isnt great and it doesn't hold a charge for a very long time. I originally planned on returning it but kept it for the sound quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Stephanie,

      It's great you're loving the sound quality from the speaker. The battery life is up to 12 hours of use from full, when listening at a loud volume depending on music played. Make sure to keep the speaker within 33ft for the best Bluetooth experience as per our guide here https://bose.life/3CbvXOf that has other suggestions.
      Please also contact us https://bose.life/contact if you need further help with the speaker.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Love this portable speaker.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Portable Speaker. Sounds very good! Build very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Thing Rocks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told my husband that my Alexa device wasn’t cutting it anymore for my morning jam sessions. He surprised me with this and WOW, I’m blown away! The quality of the music even at full blast is incredible! Bose never disappoints.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Love the sound

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound this thing puts out is crazy. Very full and spacious. It connects easily and plays with no issues. I use google assistant and it works flawlessly. Definitely a great wireless speaker.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Huge sound, huge regrets

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the refurbished version of this product directly from Bose. Sound has been stellar, but otherwise a disappointing product. Battery life has been about 6-8 hrs (new ones probably don't have this problem), Alexa never really worked with it, and now, after a year, it informs me via voice that it's not charging when placed in the charging cradle. I regret buying this speaker, and you may, too.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello James,

      I am sorry to hear that you are not fully happy with your Portable Smart Speaker. You can get up to 12 hours of active use battery life and up to 24 hours in standby mode, so if you are experiencing short battery, I would suggest factory resetting the speaker, as it can also resolve the Alexa issue you are facing. You can find how to do so here: https://bose.life/3XpYcTU

      If you need further assistance, please contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best speaker I ever had and I still have since 2021

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    When it works it’s great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter got one for her birthday and it worked great and sounded amazing but then for no reason would lose connection a lot or sometimes would not connect at all. Could have been a bad speaker but don’t know.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear your daughter likes the sound of the Portable Smart Speaker, David! If connection issues are cropping up, try resetting the speaker, and if that fails please contact your local support team for further assistance. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Quality speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Purchase great sound quality. My family and I use it for outdoor gatherings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose Smart Speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little underwhelmed for the hype but still really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very loud amazing equipment I will recommend to family and friends

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's good when the app works, app is glitchy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents have a Bose system for 30 years now, works amazing. So I always wanted one and since I have a nice backyard I liked the idea of the Bose Portable Home Speaker. Finally bought one and the initial connection was okay, not to hard. A few weeks later I had a family gather at my home in early December 2019 and had the music playing and after 3 hours of play the app just froze for no reason. I tried to restart my phone, tried to use my wife's phone and nothing. So I turned on my Sonos soundbar I have connected on my TV and continued with the music. Next day I did a reboot things worked again, and every other time I tried to use the Bose Portable Home Speaker it's a hit or miss with the app, sometimes it works great, then someday's it's buffering, if the app doesn't work you can't use Bluetooth, if the App doesn't work through WiFi nothing works, you have a $350.00 BRICK. Do yourself and your family a service and DON'T buy this. DON'T BUY THE BOSE PORTABLE HOME SPEAKER! The sound is good but a UE Megablast is better, the app is better too, if you want to connect your phone through a jack you can, something you can't do with the Bose. Bose created a portable BRICK, DON'T buy it if you value your money and your sanity!

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Ferguson,
      I'm sorry to hear that you have experienced some connection issues with the Portable Home Speaker. In order to help with your app performance, I would recommend deleting the application and reinstalling to make sure that you have the most recent version. In case you didn't realise, you do not require the application in order to establish a Bluetooth connection to the speaker from your source device. As long as the device has Bluetooth, you should be able to connect to the speaker using the Bluetooth menu.
      Thanks!
      Kerri - Bose Customer Support bose