Customer Ratings & Reviews

Very good sound, and easy to connect to any Bluetooth devices

excellent cristal sound carry on with me what ever I go

Very much overpriced does no meet the expectations

Awesome little Bluetooth speaker, sound quality is great.

It’s nice I don’t know 300 nice. Funny. Build 10 similar models of different price ranges. I’m sure there all close. Man . I hate reviewing shiiit. Go to the store let it rip

I was so excited to finally get this speaker since I own or owned products from Bose and their products are always top premium. My main use for the speaker was to connect my laptop for TV streaming (polish TV, Netflix, You Tube etc) and have a great speaker experience. First of all the set up is super fast, easy and Bose application works great. Playing music from phone, Amazon music, Sirius was great as far as the sound and 360 experience. Using Alexa was also very well integrated and easy to use. The problem started with streaming videos and watching any video content from the computer. Everything works great until you go forward or back with video content or when your movie is buffering even for a second, this is when the audio lag starts. The sound from the speaker is about 0.2-0.5 second faster than the content you are watching so pretty much the voice does not follow the lips of person you are watching in your video. I have tried everything: you cannot update the driver on Bose because the newest is installed after set up, I rolled back my drivers, reinstalled audio Realtek on my laptop, tried different drivers for audio card (Microsoft, Toshiba, generic, you name it), run diagnostic for sound bluetooth, actual speaker to no avail. I connected this to my other laptop , same thing and I understand that You Tube for example is not proffesional video site but Netflix definitely is and has the same problem.The only way to make it work is to disconnect the Bose speaker and connect again but obviously that works if you do not do anything with you video, that means skipping ads, moving forward, stopping because it causes latency again. Obviously who wants to connect speaker back and forth after paying almost $400 and have that issue? I guess no one. My UE speaker work fine every time, even some cheap speaker that I use for biking has no problem working with computer but BOSE does. This is not what I have expected, and there is a lot of forums going on on the web with people having the same issues. I went back to Best Buy and returned it with a big regret because as for the sound it is a well made speaker. Sound specialist told me at Best Buy that this speaker is mostly designed to stream music and tend to have latency with streaming video content. I ended up with UE Megablast, works perfectly, timing is superb.

I've had a few Bose products over the years and I generally enjoy them. I had hope going into their smart device line up would bring me the same joy, but it did not. They have decided to go the way of many smart speaker manufacturers and require that you run their proprietary phone app to even setup the device. This would not be so bad if they had a good team designing their app, but from what I can tell, this is not the case. I have an older phone, but am still running Android 7.1.2, which by their engineer's response over the phone, should still run the app. However, I have gone through forums, tech support calls, and other attempts to get the app to allow me to create a log-in or be able just log-in. I'm greeted by a spinning circle for hours on end. Because of this, the speaker only functions with basic Bluetooth functions and not worth the sticker price. It should be noted that after my initial phone calls with tech support, I waited 2 weeks for them to provide additional help and was met with silence. The speaker itself is solidly built and aesthetically pleasing. Vocals are decent out of the box, but bass is strongly lacking, something that I've noticed out of many Bose products over the years. The app does allow you to play around with the EQ from what I'm told, but I was not able to get to that feature. Besides an app that only works on phones, I found it disappointing in the lack of ports on this speaker. You have on USB-C connector for charging the device and wireless charger circles on the underside. They really do want you to focus on streaming services, so no plugging in a USB stick or memory card and no charging your phone from the speakers battery. I also found that the speaker will randomly turn on if left with the power supply plugged in. That's a bit startling at 2am in the morning. Overall I would have really loved to like this device, but if your device requires you to have other items to run basic features, you need to mark that plainly on the box and advertising literature. I can't forgive companies that take the cheap way out on higher end products by not having a simple Windows program to work with.

Nice sound….what I expect from Bose. Battery life is a little disappointing. But nothing is perfect…

I like the smart speaker but I was disappointed that it did not have an auxiliary output slot. I also thought I could use it with my phone but was unable too.

I picked up this speaker for my desk but am very disappointed and will need to return it. There's a terrible lag time between my screen and the sound so forget using it to watch anything like youtube or Netflix! unlike all the other models that bose makes in this line, this one does not have an auxiliary option so there is no workaround or way to play plugged in. This is also an issue if you want to use it and don't want the Bluetooth draining your phone battery or just don't want the compression that comes with BlueTooth. This is the most expensive speaker in the line-up but by not allowing people to plug it in, it's the worst of all of them. If you like the Bose sound then I'd suggest the slightly cheaper versions of this because they have a plugin Aux option.

I cannot recommend Bose products due to the updates. They are just awful. I bought this speaker today and the update is stuck. Four hours and it's still not finished. I've done all the tricks. Nothing workings. On a positive note, my Bose soundbar started working today. The update was stuck for over a month. Better late than never... I'm taking this back tomorrow and getting a Sonos. I should have known better.

I bought this product over 4 years ago and i want to say i am never going to shop with BOSE ever again period. 1.5 years into ownership the unit went completely dead... sent it in $75 later and i have a working unit again ... 2.5 years later same thing happens... contact to see if there is anything they can do for me... send it in for another $75 or we can offer a discount of 20% on a new unit ... $400 original purchase plus $75 for repairs with a new unit it would have been $320 with the discount so essentially spend $795 for 2 speakers the same if i bought them new off the shelf i know the mark up is 100% on these consumers electronics so its beyond me why a company like BOSE wants to lose a customer for life over something as simple as their product making it past a year ( yes new 1 year warranty )

stopped working after warranty period was over had to send in for repair which only bose can do

On the positive the return policy on the Bose is good as it was needed. The first one I bought had a bad battery. I replace it and the primary issue was the issues connecting with Alexa. Look at the app reviews before buying. It is a great mobile speaker though don't pay extra if you are buying it because of Alexa.

Speak wont charge any more. Used it at work and home for only a couple months. Bose is really difficult to contact and BEST BUY said they would try and fix it at my cost. Now i have a really expensive paper weight. So sad

Bought the speaker as a "Open box", it doesn't work. I'm so frustrated with it. I have a Bose 300 and it works great.Can't get the speaker to play any music. the bluetooth won't pair with any devices, can't get either Google or Alexa to work,

Extremely annoyed by this product.. haven't really overused it It has been a few years but now I have 19% battery that last 10 minutes.. If I pay over $300 for some type of system as small as this I expect it to last a lot longer.. I will be very skeptic to buy any Bose products from now on

NOTHING BUT PROBLEMS WITH THIS SPEAKER SINCE WE PURCHASED. NOT WORTH THE PRICE. WE OWNED FOR 2 YEARS AND IT'S ALWAYS BEEN TEMPERMENTAL. IT'S NOW COMPLETELY DEAD AND WILL NOT CHARGE. LESS THAN ONE STAR WOULD BE APPROPRIATE. VERY REMORSEFUL BUYER OF THIS PRODUCT.

Company does not back any product. Pay a lot now for it, then throw it out later since it will cost you the purchase price to have it repaired. TERRIBLE!! BOOO!