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Customer Ratings & Reviews

Model:
BOSE QC20 (IOS) - White
SKU:
4242800
Your price for this item is $249.99

Customer reviews

Rating 4.7 out of 5 stars with 1327 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Comfort

    Rating 4.9 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the QuietComfort 20 (iOS) Wired Noise Cancelling In-Ear Earbuds' impressive noise cancellation and comfortable fit, frequently citing all-day wearability. Positive feedback also highlights the earbuds' long battery life and portability, making them ideal for travel. A drawback mentioned by some customers is the relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,327 reviews
  • Pros mentioned:
    Noise cancellation

    Rated 3 out of 5 stars

    Earpiece too large

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling works well, but I found the earpieces uncomfortable since I have small ears. I can only wear them for a few hours before my ears are sore/hurt from the earpiece.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey there,

      Great to hear that you're enjoying the noise cancellation features of these earbuds. It's a shame that you're experiencing discomfort when wearing them. Have you tried changing the size of the ear tips? I'd also recommend taking a look at our guide on getting the proper fit - https://bit.ly/2XCHIcA.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Perfect for the business and leisure traveler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the bose overear noise cancelling headsets and found just them resting around my ear gave me a headache. This pair is perfect, keeps out the unwanted noise on airplanes and in the office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this style is preferred for exercise (and masking some questionable "music" being played in the gym), unless you don't mind washing the sweat off of the over the ears style every time you work out

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 3 out of 5 stars

    Sound can't be beat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these noise canceling ear buds. Bought them to drown out the noise in a cube farm at work. Unfortunately the ear pieces both came apart at the seams after only 2 years. For the price thought they would have lasted longer.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Drpepper, thanks for your review of the QuietControl 20 headphones. I am sorry to hear that you are having that experience. I'd recommend speaking with our support team https://bose.life/1RwxI8E to explore available service options. Thanks again for your feedback and have a great day! Best Regards, Greg - Bose Support Bose

  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great my second set! I had to have them again after my last set were worn out/past warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Noise Cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for use on the plane and in noisy airports. The noise cancelling is amazing. Music and other audio sounds great. Very comfortable to wear for long periods of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose products, but I've been a bit disappointed with these. They do block some noise, but not as much as I expected, and not as much as they should given the pricetag. I fly a lot and they are used for that. If I buy again, I will get the headphones rather than the earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these to tune out the crowd and sounds around me works great for people with anxiety and can not deal with a lot of noises at once also great for the airplane when trying to rest

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 3 out of 5 stars

    Not what I was hoping for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was pretty good. Unfortunately the noise canceling wasn't even close (and was the reason I bought them). Perhaps I had unrealistic expectations but I was still able to hear a great deal - whether on a plane or sitting at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, but may not justify pricetag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well at what they do. They aren't comfortable enough for me to sleep in, and I don't travel enough to justify the cost, so this was a returnable item for me. Again, the quality of the product was great, I just couldn't justify that cost for the benefit they would have brought me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great noise reduction in a small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already owned the QC15 over the ear noise cancelling headphones, but they are bulky for travel. I really like the smaller packaging with the in-ear version. Same Bose quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headphones I've ever bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to drown out noise, these are the headphones to buy. Especially if you work in an open seating environment, it will mute everyone around you. I highly recommend these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Bose are very comfortable and the sound quality is really good. they are easy to travel with - especially airplanes. These make it much easier to zone out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. If you travel frequently, these are the kind of headphones you want. If your battery dies, you can still use them as regular headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Silence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fly 2 days a week average and these Bose noise canceling earbuds are wonderful. I find them to be more effective than the over the ear model, which I used for 10 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These earbuds are the bomb dot com.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever. I first bought my wife a set to help her sleep at night by listening to nature sounds and then I had to buy me a pair because I liked them so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got these for my boyfriend for Father's Day. He absolutely loves them. He has told me almost every day since that they are the best gift he has ever gotten.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have another BOSE in ear set, but the sound quality and noise reduction feature doesn't compare. It cancels the outside noise and you can clearly hear the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I heard that Bose made headphones for iPhone I went and purchased a pair. After the first use, I was totally impressed and use them everywhere. Nice...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound proof head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work amazing and I love them also my service at Best Buy over all was great, but the salesman was very informative but seemed uninterested in my buisness

    I would recommend this to a friend