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Customer Ratings & Reviews

Model:
BOSE QC20 (IOS) - White
SKU:
4242800
Your price for this item is $249.99

Customer reviews

Rating 4.7 out of 5 stars with 1327 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Comfort

    Rating 4.9 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the QuietComfort 20 (iOS) Wired Noise Cancelling In-Ear Earbuds' impressive noise cancellation and comfortable fit, frequently citing all-day wearability. Positive feedback also highlights the earbuds' long battery life and portability, making them ideal for travel. A drawback mentioned by some customers is the relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,327 reviews
  • Rated 4 out of 5 stars

    great set of earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this pair of bose headphones I use them all the time they work great I have no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought to try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked them ok but decided to go with over ear Bose instead. Comfort was the biggest factor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the noise cancellation capability, unfortunately, the cord is not easily pliable to store

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 3 out of 5 stars

    Love Bose but not these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was great but these won't stay in my ears.

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thank you for reaching out for help getting the best fit with your Bose headphones. We are thrilled to hear that you like the sound quality. In addition to recommending that you try all three sizes, we have a helpful video for this:

      http://bit.ly/1VyrefZ Bose

  • Rated 3 out of 5 stars

    Great Headphones, but not wireless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a tough one. I own the Bose ear phones, and they are awesome. However, they are not wireless, and the person I was buying the gift for wanted wireless. So, I took these back to Best Buy, and ordered the Apple Noise Cancelling Wireless headphones. Everybody is happy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 3 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and good noise canceling features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the head phones, they work great. The noise proof attachment is a little big

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Incredible Noise Cancelling Ear Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to try these to believe these. No other headphones can be matched.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Bad for Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem with these ear buds are that they pickup wind noise while being worn outside or in a car with a window down causing a very noticeable whistle that is distracting. In an environment without wind they perform well.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Must Have Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have kept my eyes on it and took advantage to redeem Best Buy Reward.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product quality is Amazing price is Good I'm happy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    These headphones are ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third pair of Bose headphones. I love my first set that I received about 10 years ago as a gift. I purchased a second pair and was disappointed. I exchanged those for the Quiet Comfort. These headphones are ok, the sound quality is a bit less than expected, but will suffice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, only hard to read how to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, I hope it will work fine for long time!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    the box for anc is in a terrible spot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a fan. the anc box is located in a terrible spot. the fact they have to be charged before use annoyed me. The price is outragious for those 2 reasons.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Cozzy,

      Thanks for your feedback, sorry to hear you were not a fan of these headphones.

      You can use these without having to charge your headphones, but do note, a charge is required for the active noise cancellation feature to function. Apologies for any disappointment this provides.

      Kind regards,
      Tegan - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Noise canceling not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could tell the noise canceling technology was working, but too much sound leaks in through ear pods. Could still hear crying babies and conversations very clearly during international flight.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi, Thank you for sharing your experience with your QuietComfort 20 Headphones. We are sorry to hear that the noise cancellation did not live up to your satisfaction. We think that exchanging them is the best option.Please reach out to us at 1-800-379-2073 Mon. – Fri., 9 AM – 8 PM ET for Bose technical assistance and we would be happy to help. Have a great day! Bose

  • Rated 3 out of 5 stars

    New button wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the same as the older version with a new button that you can push to stop noise canceling. I tried it out it works but you can still hear an electrical hum. I don't think it is needed.

    I would recommend this to a friend
  • Cons mentioned:
    Cord

    Rated 2 out of 5 stars

    Not good for working out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord constantly gets in the way , no matter how you adjust them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 2 out of 5 stars

    Uncomfortable to wear long term

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the sound quality was what to expect from Bose - the ear buds were not comfortable to my ears.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really hoping that headphones would cancel out the noise of unruly children in a plane... not to be. Perhaps the over-the ear Bose set would have been a better buy.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello TELA. Thank you for your review of the QuietComfort 20 in-ear headphones. We are sorry to hear that the noise-canceling feature did not meet your expectations. There may be some troubleshooting steps that we can provide. We encourage you to please reach out to our technical support team in your region. Contact information can be found here: https://bose.life/2JpX9Pz. You'll want to select your location, scroll down and chose Contact Us. We hope this helps! Have a great day! Ashley - Bose Support Bose

  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Beautiful design and great comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones are beautifullybeautifully designed and crafted and they really comfortable but they produce mediocre sound

    I would recommend this to a friend
    • Brand response from Bose support
      Posted .

      Hello Aromawow, We're sorry to read of your disappointing experience. As your comments about the sound are atypical we'd like to be certain your headphones are working properly. Please contact our technical support team at 1-800-379-2073 and we'll be glad to assist. Support hours are Monday - Friday 9:00AM to 9:00PM EST Bose