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Customer Ratings & Reviews

Model:
QUIETCOMFORT 20 HEADPHONES SMS
SKU:
4380021
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Customer reviews

Rating 4.7 out of 5 stars with 570 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the excellent noise cancellation and comfortable fit of the QuietComfort® 20i Headphones (iOS). Many also praise the headphones' sound quality, particularly the bass response. However, some customers find the price to be high and the cord length somewhat short. A few users also point out compatibility limitations with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 570 reviews
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, sound is excellent, noise cancellation is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these when I play with a praise band. The noise cancellation allows me to hear a better mix than the usual ear buds. They don't tout these ear buds for this kind of use but I think they are quite good for that purpose. Yes, kind of expensive but the sound quality and noise cancellation is very good for what I'm asking them to do. Not as good as the Bose QC 25's for sure but I would look kind of silly on stage with my over-the-ear Bose QC's on.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Best in-ear noise cancelling buds you can buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for in-ear noise cancelling, i don't think these can be beat. If you're travelling, they're compact. AND unlike true wireless earbuds, you don't have to worry about losing them. Of course, if you have a recent high-end smartphone or any recent iphone, you'll need a USB-C adapter. Sometimes i just sleep with these not connected to anything.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Great headphones for the office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable all day in the office. They block out most conversations.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Simply the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set of Bose Quiet Comfort i20 ear phones and the 3rd for our household. I use them every day as part of my commute to work, as well as whenever I fly. Their noise cancellation is exceptional and sound quality is outstanding. I also use them to participate in telephone conference calls in noisy areas and find they significantly reduce background noise both for me, and for those trying to hear what I have to say.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Noise cancellation

    Rated 5 out of 5 stars

    Best noise cancelling earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancelling earphones. Long battery life. Music quality as good as any Bose headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Head Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones. Blocks out ALL noise! A little on the pricy side, but work well. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose headphones. Great noise cancelling, perfect on airplanes. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation, Portability

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound, great for air travel. Cancels the sound and easy to pack

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Noise cancellation

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in ears well, great sound; attachment for Quietcomfort for sound cancelling is a bit large.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Nice NC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact solution to NC. Great sound and comfortable for long flights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent in-ear noise cancelling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these based on my sister's recommendation and they perform flawlessly. Good overall acoustic response for in-ear headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Son loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for a birthday gift for my son. Being in percussion in marching and concert band plus being a drummer, regular earbuds weren’t enough to cancel out environmental noise so he could practice a song. He specifically had asked for these and although expensive, he was very happy with them. Con is, when gaming with friends on his laptop, he doesn’t realize how loud he is talking!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation, Portability

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound , easy to use and carry around,best headphones I ever had!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Bose Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bose Headset is amazing! My husband is a driver and having constant issues with hearing anyone who called, as well as not be heard because of his Concrete Mixer. Thank you Best Buy, we are very happy with our purchase, and shopping with you always

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    my second pair...and that says something

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, confession time. I have another pair of these...somewhere. But I needed something with noise cancelling for this year's Indy 500 and just bit the bullet and bought another pair. If I find my other pair, that's fine. They're great little headphones and I'll dedicate the second pair to my travel kit.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Worth the money, honey!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently took these on a cruise with me as I was sharing room with a friend. This friend snores. A lot. Loudly. Well, I put these in and played a fan app and didn't hear anything from my friend. Not a sound. Best money I've spent in a long time. They made the cruise much more enjoyable after a decent sleep. Do yourself a favor and buy a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds very comfortable, sound cancelation nearly flawless with solid sound quality. Use it on flights regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Fully recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever owned, even better than the Bose over ear headphones. Bought a pair for my wife who uses it to jog. Completely cancels noise on a plane so I can hear music or just sleep, and works great on conference calls. If I'm having trouble hearing someone talk, I just turn on the noise canceling and it's suddenly super clear. Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Can't beat the leader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several different brands of noise canceling headphones and these, by far, are the best. Not only is the sound quality superior to the other brands I've tried, but the noise cancellation is far better than any of the others. While they might be a little more expensive than some of the competitors on the market, the build quality, noise suppression and sound quality make the price worth it.

    I would recommend this to a friend