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Customer Ratings & Reviews

Model:
QUIETCOMFORT 20 HEADPHONES SMS
SKU:
4380021
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Customer reviews

Rating 4.7 out of 5 stars with 570 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the excellent noise cancellation and comfortable fit of the QuietComfort® 20i Headphones (iOS). Many also praise the headphones' sound quality, particularly the bass response. However, some customers find the price to be high and the cord length somewhat short. A few users also point out compatibility limitations with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 570 reviews
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Great earbuds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective at noise cancellation. Comfortable even for long plane rides.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great noise-cancelling earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise-cancelling function is great; I've been able to sleep through noisy flights and all. Using this at my desk while I'm working is great until someone tries to get my attention; I usually won't notice them until I see them in my periphery. Long use does make my ears physically sore, but that might just be because my ears are quite small and even the smallest earbud is a bit snug.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    headphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    high quality sound and comfortable to wear headphones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Great sounds!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re extremely comfortable and they cancel out all the noise around me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Best noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best noise cancelling headphones . In ear design is comfortable too

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable with great sound. I recommend them. You get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great Sound Quality and Noise Cancelation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say Its Bose Quality sound which is awesome and the Noise Cancelation worked Great! The Noise Cancelation has an on/off switch which is very convenient. Noise cancelation is a built in battery that has to be charged and I just took several flights lately and it never failed it uses the same wire to charge as my Android phone so very easy and charges quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most comfortable, great NC, pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can wear these all day long, no irritation. The tips sit at the ear canal and don't "invade" it, yet the soft flexible silicon skirt closes the canal off for great comfort and noise isolation. Then there's the world-class noise cancellation. As I write this, I'm sitting literally 5 ft from the basement oil burner (noisy enough to have to raise you voice to be heard conversationally) and hear only a slight very low-level background hiss. As near silence as you can get. Plus, if I switch off the NC I still get quality audio like my other ear buds, only far more comfortable. The only downside is that NC does cost.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome comfort and noise cancellation !!! Great to use for air travel.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling function is amazing, and they are comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation and comfortable for many hours.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 4 out of 5 stars

    Great noise Cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great wired earbuds for the computer. The noise cancelling is excellent and it has a side button to temporarily back off the noise cancelling in case you are trying to hear something else. The buds fit comfortably in the ear and there are several tip size options. The only item that is questionable is how you can control volume etc....via the lanyard when you are hooked up to your computer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Bose q20

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're great sound quality is really good , the ambient mode is very clear with great directional sounding. meaning, you can tell where it sounds coming from. the active noise cancellation works very well, even in moderate to high level sound environments.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost a pair in an airplane and bought the bulky over the ear wireless Bose Which are great but take too much space on my briefcase, so I bought the QC20 again and very happy, Bose is the best with noise cancellation. Bose is no longer making the QC20, so I was lucky to find one.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Bose products, even though they're a little on the expensive side, the sound quality, for the work I do, is amazing. I have an older Classic iPod, that doesn't have Bluetooth, so finding a set of earbud headphones, that were noise canceling, and corded, there aren't too many manufacturers that fit those requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Excellent earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancelling. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Made my 9 hour flight a dream...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for a trip to Europe and I can honestly say they made the flight quite literally 'A DREAM'. There were loud, fussing babies only a couple rows behind and upon plugging in the earbuds and turning on the Noise Cancelling, the children disappeared allowing me to rest as much as on can in an uncomfortable airliner seat. Amazing technology!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Amazing Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how comfortable this headphones feel. Excellent sound .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Noise cancellation

    Rated 5 out of 5 stars

    super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good noise cancelling headphone...battery life is very good

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation, Portability

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to carry, great sound. I always buy Bose so you should to

    I would recommend this to a friend