Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
QUIETCOMFORT 20 HEADPHONES SMS
SKU:
4380021
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 570 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the excellent noise cancellation and comfortable fit of the QuietComfort® 20i Headphones (iOS). Many also praise the headphones' sound quality, particularly the bass response. However, some customers find the price to be high and the cord length somewhat short. A few users also point out compatibility limitations with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 570 reviews
  • Pros mentioned:
    Noise cancellation, Portability

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great sound, compact easy to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Practical for travel

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several Bose 20s. They are very convenient due to their size. The wires are cumbersome, but I tried the new Sony wireless noise cancelling earbuds, but they kept falling off my ears. I reverted to Bose. The Bose 20's liability is their durability. They only last about a year with normal use. After that, their electronics fail.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    They're amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a lot and this was suggested to me. Wish I was about to try them out a while ago but you can't really do that with earbuds. About 40 minutes with them in a loud area really isolates you from the world and your can just listen to great sound coming from the head phones. They are amazing. Price is worth it

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Reduces ambient noise and some talking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main intention for purchasing this headset was to make my international flights more enjoyable. What I didn't realize was not only did the headphones cut out the wind and engine noise from the plane, but they also reduced the conversations around me. Combined with the quality sound for my music, these headphones are wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Bose Does it Again!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really impressed by these when I turned on the noise canceling feature they work like the qc 35 headphones i have as feature goes. Another plue they dont take bluetooth whih quickly drains the battery. I Would Highly Recommend This Product

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Best Buds Ever.....

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair! Had to have a backup for my first pair, which are still working fine after two-and-a-half years. Use these primarily on airplanes and while taking a walk. It's amazing how much noise they actually do block out. And the music is crisp and clear!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Optimized for travelling by flight

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are unobtrusive and reduce the noise level in the cabin of an airplane dramatically. Sleep enabler. Sound is good and clear, but a bit less on the bass. Comes with a carrying case that will fit in your pocket, easily in your laptop bag. I have the Android version. Works with all major airline seats.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Best in-ear headphones in the market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought I this item because none of the so called noise cancelling can match up to bose. This unique in early style is my choice of preference over all the other headphones. These headphones are for the true fanatics that wants to hear every tune from the music, if you want bass. Well this is not the product that you should buy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love them!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones! I am on my second pair. The first pair lasted for 3 years of daily, 8-12 hour use, till the noise cancelling feature stopped working. My husband uses the first pair now, as he doesn't need the noise cancelling feature. Comfortable in my ears and worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Excellent Earbuds

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I carry these earbuds with me to work everyday. My work environment is a open area and the noise canceling feature comes in handy. Also great for traveling, this thing is a life saver on planes. The clip is a lot more useful than you would think.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Clear audio while flying

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these sound cancelling headphones to use while flying on jet aircraft. They really eliminate the background jet engine noise. I can actually hear movie audio very clearly and at lower volume settings than my regular ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great noise cancelling!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife says the noise cancelling part of the headphones works great! She turns it on and it's as if I'm not even there, she can't hear me at all...lol! These were for her to use at work and she's very happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 4 out of 5 stars

    Too fragile for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too fragile for the first but work incredibly well...comfortable for long flights and kill much of the noise.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. I needed a new set of headphones when my over the ear set was lost. I had never tried Noise Cancelling before but WOW. So glad I decided on these. I love the fact that I can fly and not only do I not hear other passengers, I don't hear the plane! I absolutely recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 4 out of 5 stars

    Bose® - QuietComfort® 20 Headphones (Android) - Bl

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfort, great sound. Noise suppression is excellent. Enjoying these new Headphone a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! I can't use over the head headphones so this was my only option for noise-cancelling. They include 3 different sizes of buds which is very nice. I, however, completely forgot that I have a daith piercing in my right ear, which makes that side's fit a little awkward.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Best head phones I've ever owned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding products. I ride the NYC subways and enjoy listening to Audio Books during my commute. These head phones dramatically reduces the background noises yet delivers a clear, base rich, sound. I would tell family to buy these.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Simply amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend these earbuds. They actively block most sounds remarkably well. Having a wired connection makes it useful on flights as well as work. The button to pause the noise canceling so you dont have to take the earbud out to hear people talking to you.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Best earbuds I have ever tried

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and noise cancellation are the best, but I had 1 big problem with the dongle, it is very anoying. I was hoping the dongle placed some where in the middle of the wire with 2 clips at both ends of the dongle to keep it secure and making it not pulling the earbuds down heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Worth every penny!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel frequently for work and have always found the ambient noise on an airplane to be distracting when trying to work in-flight. Having the Bose QC20 makes such a difference! They create a quiet environment that significantly enhances my ability to focus.

    I would recommend this to a friend