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Customer Ratings & Reviews

Model:
QUIETCOMFORT 20 HEADPHONES SMS
SKU:
4380021
Your price for this item is $249.99

Customer reviews

Rating 4.7 out of 5 stars with 826 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the excellent noise cancellation and comfortable fit of the QuietComfort® 20i Headphones (iOS). Many also praise the headphones' sound quality, particularly the bass response. However, some customers find the price to be high and the cord length somewhat short. A few users also point out compatibility limitations with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 826 reviews
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Awesome Noise Cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are wonderful and I highly recommend them! I use them a lot while traveling and they cancel out all the noise on my flights. Love them! They are are also very comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome . Very convenient and easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    #1 For Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have spent thousands of dollars on every one of the best Blutooth headsets in the world. I listen to my piers talk on these very expensive Blutooth headsets. They all sound bad and if you own an expensive Blutooth headset and someone says you sound good then they are only being polite. If you want your clients, business associates to hear every word you are saying, clearly and perfectly then get this headset. Also, with the noise canceling you will hear every word they are saying regardless if you are in an airport, train station or Mid Town Manhattan. Simply put, keep whatever you have as a backup but if you are in business and you want to hear and be heard get the best and buy this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for working out and noise cancelling sound. My son is very active with working out and running and these have worked great for him. Wish the pricing were a little lower, otherwise, great headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these better than the ones that go over my ear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones for traveling. They are comfortable to wear and substantially reduce the airplane noise. The noise cancelling feature allows me to hear the dialogue or music at a lower volume.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great Acoustic Noise Cancelling!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancelling for the small size!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is comfortable and perfect to use in all places.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Silence is golden

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was staggered at how well these 'phones cancelled out the background noise when I was travelling by plane. Extremely comfortable fit. They made listening to a movie or music very relaxing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Noise cancellation

    Rated 5 out of 5 stars

    Great sound with good external noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great and noise cancelling is also good with a very comfortable fit due to electronic noise cancelling technology rather than having to cram lesser quality ear buds deep into your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Microphone quality

    Rated 4 out of 5 stars

    Excellent sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality; especially when used while driving. I love being able to turn the noise cancelling feature on and off. I don't really like the bulky power mechanism...it bangs against my phone. Also, because of the new microphone placement, people I talk to on the phone can't hear me as well. But on my end, amazing quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Noise cancellation

    Rated 5 out of 5 stars

    Love these earbuds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these ear buds for travel. Small package and big sound. They also have great battery life. I certainly do not regret my decision.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    It's so quiet and comfortable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it on the airplane whenever I traveled clear sound and comfortable. Sometimes I used the noise cancelation only. Better than ear plugs.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cancellation and sound capabilities!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall great sound and great noise cancelation. even use headphones for silence without music. whne I want silence.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 4 out of 5 stars

    Excellent sound level and very clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product has excellent levels of sound. Sounds very clear both incoming and outgoing sounds

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 4 out of 5 stars

    Good, but not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear, sound is very good and the noise cancellation is awesome. Problem for me was that I got them to wear on my motorcycle. The large rectangular piece that plugs into my phone bounces around. I could not imagine as bulky as it is using the air buds for activity.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use an old iPod Classic, that doesn't have Bluetooth capabilities, and in today's market, with everything going wireless, it's difficult to find high-quality earbuds, that still have noise-cancelling capabilities. Bose has excelled in this market for many years. While these headphones are a bit more expensive than other headphones of the same design, and features, you ARE getting BOSE quality sound out of a very small package. The noise-cancelling feature is controlled by an in-line remote, and charged by an included microUSB cable, and everything can be carried in the included travel case, ensuring that you're never without a charged set of great earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Why didn't I buy this sooner?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BOSE QC20 headphones are the best noise-cancelling headphones I've ever had. For years, I drowned out background noise by raising the volume of my music or covering up with over-the-ear headphones, but those methods come with a bundle of drawbacks like deafness and swamp-ears. Now that I own the QC20s, I use it everywhere I go and suffer none of the drawbacks from before. My only suggestion for improvement would be a retractable feature for easier cord management, but it's truly not a big deal because the girth of the cord is extra thic so tangled cords are not an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Great product. They are very comfortable to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them while I took a 10hour plane ride. I'll loved them, they were very comfortable. The sound was exceptional and I did not hear any external notice. I would recommend this product.

    I would recommend this to a friend