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Customer Ratings & Reviews

Model:
QUIETCOMFORT 20 HEADPHONES SMS
SKU:
4380021
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Customer reviews

Rating 4.7 out of 5 stars with 570 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the excellent noise cancellation and comfortable fit of the QuietComfort® 20i Headphones (iOS). Many also praise the headphones' sound quality, particularly the bass response. However, some customers find the price to be high and the cord length somewhat short. A few users also point out compatibility limitations with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 570 reviews
  • Pros mentioned:
    Noise cancellation

    Rated 3 out of 5 stars

    Good Noise Cancellation, BUT...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancellation technology, and the sound quality is very good, UNTIL you compare these with the Audio-Technica Solid Bass CKS1100's. The bass and the clarity of these earphones are clearly subpar when compared to those earphones; I bought them at the same time to do an extensive comparison. Also, the noise cancellation can sometimes feel like they are sucking my brains out (the vacuuming? effect of the noise cancellation?). And I really do not like the blue accent on the cords (makes the overall beautiful design a little tad bit childish) or the cheap nylon pouch (the Audio-Technica's provided a more mature, minimalistic design with an all-black leather case).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 4 out of 5 stars

    Very good headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound great and really do a good job of cancelling the surrounding noise. The only issue is the right phone occasionally squawks loudly if not sitting just right in my ear. Took some trial and error to figure out how far to put it in for the best results. Other than that, they are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife Loves these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a lightweight in the ear pair of headphones, these are great! I love my over the ear, but the wife doesn't like to mess up her hair, so these are perfect and also rechargeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbud worked as advertised but the price tag was not worth it for me.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great noise canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in a noisy environment. Noise it never at a damaging level but it is quite droning. Thes QC 20’s reduce the drone and constant noise and work all day with music.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Best earphones I've ever owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of bose. Great sound. Power switch allows for amazing noise cancelling. Earphones don't have to be powered on for regular sound. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Amazing NC headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ride the rail system every morning and these headphones have changed my life. The noise cancelling feature is amazing. I will never travel or commute without them. Highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These in ear head phones work better than advertised. They fit well and are comfortable to wear for hours. I own a set of Bose over ear head phones, but I prefer this head phone when I travel.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds was exactly what I was looking for. I travel by air a lot and these ear buds with the noise cancelling features was exactly what I was looking for. The sound is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Amazed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took forever to buy these because they are pricey. After using a few times, it's worth the money. The noise cancelling can be used without listening to music or plugging it into anything.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had these ear buds for almost 2 years now and love them! They do the trick and the noise cancelling is great on the airplane!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Good Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these earphones for an international trip. They worked wonderfully in cutting back on the noise of the airplane and other conversations. They also enhanced my music library.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Best earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Bose Earbuds. I listen to them on my LG-V40, the best phone for music available. The background noise suppression and great sound make them special.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    The best headphones out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new noise canceling headphones. I live with someone who snores and they are quite adequate in making sure I don't hear it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug in your headphones, switch on the noise cancelling and listen to crisp, clear sound and you can hardly hear anything else even at about 30% volume. Best headphones ever

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Head Phones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear on flights; superb product. The Bose reps are very friendly and promptly answer any questions. Top quality and name brand. Worth every dollar paid.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    These are fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. The noise cancelling is just as good as the BOSE over the ear headphones and the sound quality is fantastic. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Bose® - Quietcomfort® 20 Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work very good. Not like the full headphones but much much better than regular headphones. I've used them on a plane numerous times and very happy with their performance.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Best earbuds I've ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for active noise canceling earbuds you've found the right set. These are amazing whether you are on a plane, on the road, or in the office.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by thewirecutter. Have to get used to the feeling of having the earbud in your ear, after that it is great. Cancels more noise than I expected, very happy with that aspect.

    I would recommend this to a friend