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Customer Ratings & Reviews

Model:
QUIETCOMFORT 20 HEADPHONES SMS
SKU:
4380021
Your price for this item is $249.99

Customer reviews

Rating 4.7 out of 5 stars with 826 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the excellent noise cancellation and comfortable fit of the QuietComfort® 20i Headphones (iOS). Many also praise the headphones' sound quality, particularly the bass response. However, some customers find the price to be high and the cord length somewhat short. A few users also point out compatibility limitations with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 826 reviews
  • Pros mentioned:
    Fit, Noise cancellation

    Rated 4 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise cancelling in the ear headphones. They fit well and work well! I wish the price was cheaper so I could have an extra pair for work. I gave it 4 instead of 5 because the battery only last about 15 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Outstanding product...very expensive, but worth i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right off the bat...overpriced, but I'll take the hit because they perform. They block out loud talkers, engine noise, and snoring hotel goers. Paid for themselves on fourth flight when a toddler brother and sister played dueling banjos in high pitched screams. I'd say a bargain at $180, but not full retail. Wait for a sale (rare for Bose) or save up reward points.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to have a small noise canceling headset while traveling. Multiple tips for your comfort. They also worked great when cutting the grass.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and truly effective at reducing/canceling background sound.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Excellent sound quality and noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As any Bose product, sound quality is excellent and the noise cancelling feature exceeded my expectations considering that they are in-ear headphones. Time will tell about durability. A negative part is that as it has two different versions (Android or iOS), and unless all your gadgets use the same technology (not my case and probably the same for most people), the microphone and remote will not work when using the headphones on those with different technology.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation, Portability

    Rated 4 out of 5 stars

    good headphones for traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received these as a gift to use on the airplane while traveling. The quality was okay, not as good as my noise cancelling over the ears headphones, but much easier to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Exceeds expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the QC 15 and the QC 20 are just as good for sound quality, noise cancellation and comfort. Great for air travel.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my QC25. I can ware these all day without any problems. The sound cancelling is great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 4 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Bose products are amazing, pricey, but the best.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, sound is excellent, noise cancellation is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    No one makes a better in ear noise cancelling HS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried several brands. These are simply awsome for in ear comfort and noise cancellation. Pricey but you won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive.only concern was the battery. Once it loses it ability to recharge, then you have a very expensive set of headphones that don't do what you bought them to do. Gave it 5 stars for the build quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Noise cancellation

    Rated 5 out of 5 stars

    noise canceling feature is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used these on two 10 hour flights. battery lasted both flights. noise cancelling works excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Best in-ear noise cancelling buds you can buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for in-ear noise cancelling, i don't think these can be beat. If you're travelling, they're compact. AND unlike true wireless earbuds, you don't have to worry about losing them. Of course, if you have a recent high-end smartphone or any recent iphone, you'll need a USB-C adapter. Sometimes i just sleep with these not connected to anything.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Best headphones ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going on a l8ng flight and didn't want to bring my bulky over the ear headphones. I've always wanted Bose headphones with the business. I decided to splurge and get these noise canceling ones. OMG! I was thoroughlyimpressed by the sound quality AND the noise cancelling feature really drowned out the constant nearby concersations and the engine noise. I'm soooooo happy I finally splurged on these. I have no regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation, Portability

    Rated 5 out of 5 stars

    I have these and the over the ear version...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do an amazing job in a much smaller size. Very portable, they sound great, and make flights much more bearable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Great headphones for the office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable all day in the office. They block out most conversations.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these when I play with a praise band. The noise cancellation allows me to hear a better mix than the usual ear buds. They don't tout these ear buds for this kind of use but I think they are quite good for that purpose. Yes, kind of expensive but the sound quality and noise cancellation is very good for what I'm asking them to do. Not as good as the Bose QC 25's for sure but I would look kind of silly on stage with my over-the-ear Bose QC's on.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Simply the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set of Bose Quiet Comfort i20 ear phones and the 3rd for our household. I use them every day as part of my commute to work, as well as whenever I fly. Their noise cancellation is exceptional and sound quality is outstanding. I also use them to participate in telephone conference calls in noisy areas and find they significantly reduce background noise both for me, and for those trying to hear what I have to say.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Noise cancellation

    Rated 5 out of 5 stars

    Best noise cancelling earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancelling earphones. Long battery life. Music quality as good as any Bose headphones.

    I would recommend this to a friend