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Customer Ratings & Reviews

Model:
QUIETCOMFORT 20 HEADPHONES SMS
SKU:
4380021
Your price for this item is $249.99

Customer reviews

Rating 4.7 out of 5 stars with 826 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the excellent noise cancellation and comfortable fit of the QuietComfort® 20i Headphones (iOS). Many also praise the headphones' sound quality, particularly the bass response. However, some customers find the price to be high and the cord length somewhat short. A few users also point out compatibility limitations with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 826 reviews
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Can't beat the leader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several different brands of noise canceling headphones and these, by far, are the best. Not only is the sound quality superior to the other brands I've tried, but the noise cancellation is far better than any of the others. While they might be a little more expensive than some of the competitors on the market, the build quality, noise suppression and sound quality make the price worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Great sounds!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re extremely comfortable and they cancel out all the noise around me.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great for travelers and..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for travelers who want to block out the surrounding noise and enjoy the audio of their choice.. also if you work in a particularly loud space and want to remove the background noise so you can hear the other end of a call, this product will do the trick. It wont COMPLETELY drown out background noise but to a very significant level.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Best noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best noise cancelling headphones . In ear design is comfortable too

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be much easier to put into the pouch if there was a diconnect. Expensive but does a good job for no weight. I don't know about durability of cables. Looks sturdy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must for the road warrior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been able to use these on several flights per week over a several week period and I do enjoy them quite a bit. I like that fact that I can pause the music and turn the sound cancelling off from the control, but really wish that there was a volume adjust.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for watching movies on airplane.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones work great. By themselves they reduce the rushing sound in an airplane, probably from air being pumped into the cabin. They are even better listening to a movie, especially the dialog. Too bad they can't reduce the noise from a crying baby.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 4 out of 5 stars

    Great noise Cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great wired earbuds for the computer. The noise cancelling is excellent and it has a side button to temporarily back off the noise cancelling in case you are trying to hear something else. The buds fit comfortably in the ear and there are several tip size options. The only item that is questionable is how you can control volume etc....via the lanyard when you are hooked up to your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most comfortable, great NC, pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can wear these all day long, no irritation. The tips sit at the ear canal and don't "invade" it, yet the soft flexible silicon skirt closes the canal off for great comfort and noise isolation. Then there's the world-class noise cancellation. As I write this, I'm sitting literally 5 ft from the basement oil burner (noisy enough to have to raise you voice to be heard conversationally) and hear only a slight very low-level background hiss. As near silence as you can get. Plus, if I switch off the NC I still get quality audio like my other ear buds, only far more comfortable. The only downside is that NC does cost.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable with great sound. I recommend them. You get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great Sound Quality and Noise Cancelation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say Its Bose Quality sound which is awesome and the Noise Cancelation worked Great! The Noise Cancelation has an on/off switch which is very convenient. Noise cancelation is a built in battery that has to be charged and I just took several flights lately and it never failed it uses the same wire to charge as my Android phone so very easy and charges quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Wonderful luxury ( with a price to match)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way awesome for airplane fights, and any where you need to minimize background noise. I even bought two more pairs for our young adults prior to a recent long flight, and they too, really enjoyed and appreciated the noise cancellation. It's such a great reminder to see how well they work by switching them off then on again, followed by a nice smile (on the dial) . Yeah! That's what I talking about.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Bose q20

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're great sound quality is really good , the ambient mode is very clear with great directional sounding. meaning, you can tell where it sounds coming from. the active noise cancellation works very well, even in moderate to high level sound environments.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 4 out of 5 stars

    Awesome fit, crisp sound, just needs to go louder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome clarity and perfect fit. The durability is a lot better than any other headphones in their class. The battery pack is too clunky and gets in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome comfort and noise cancellation !!! Great to use for air travel.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost a pair in an airplane and bought the bulky over the ear wireless Bose Which are great but take too much space on my briefcase, so I bought the QC20 again and very happy, Bose is the best with noise cancellation. Bose is no longer making the QC20, so I was lucky to find one.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling function is amazing, and they are comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation and comfortable for many hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the headphones everywhere, and it allows me to study and concentrate in the loudest cafes and on the bus. Music quality is great, of course.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Bose products, even though they're a little on the expensive side, the sound quality, for the work I do, is amazing. I have an older Classic iPod, that doesn't have Bluetooth, so finding a set of earbud headphones, that were noise canceling, and corded, there aren't too many manufacturers that fit those requirements.

    I would recommend this to a friend