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Customer Ratings & Reviews

Model:
QUIETCOMFORT 20 HEADPHONES SMS
SKU:
4380021
Your price for this item is $249.99

Customer reviews

Rating 4.7 out of 5 stars with 826 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the excellent noise cancellation and comfortable fit of the QuietComfort® 20i Headphones (iOS). Many also praise the headphones' sound quality, particularly the bass response. However, some customers find the price to be high and the cord length somewhat short. A few users also point out compatibility limitations with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 826 reviews
  • Rated 3 out of 5 stars

    Compact for packing, but not noise-cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are nice and compact, but the noise-cancelling feature is not ideal I tried the different sizes of tips, but still heard the noise around me.

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      QuietComfort 20 headphones feature proprietary Acoustic Noise Cancelling technology that electronically identifies and reduces noise while faithfully preserving the audio or tranquility you desire. Your QuietComfort headphones use tiny microphones in the earcups to identify noise or sounds outside the headphones, then use digital signal processing to create sound waves that cancel certain low decibel unwanted sounds.
      No headphones will eliminate all noise. What you may be experiencing is the headphones inability to react to a quick, sharp noise. The headphones noise cancelling ability is best suited for environments with consistent noise.
      Wearing your QC headphones at home or at the office, you'll notice distractions fading softly into the background when you are listening to audio. Wear them when you fly, and you'll notice a dramatic decrease in engine roar the moment you turn them on. Bose

  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Excellent noise canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that you can put these earbuds in two different listening modes. One- you can chose to hear what's going on around you, Two- you can cancel out the noise. It's also Great because you can answer your cell phone to talk, then resume back to your music!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Clear audio while flying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these sound cancelling headphones to use while flying on jet aircraft. They really eliminate the background jet engine noise. I can actually hear movie audio very clearly and at lower volume settings than my regular ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 4 out of 5 stars

    Too fragile for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too fragile for the first but work incredibly well...comfortable for long flights and kill much of the noise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 4 out of 5 stars

    Bose® - QuietComfort® 20 Headphones (Android) - Bl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfort, great sound. Noise suppression is excellent. Enjoying these new Headphone a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. I needed a new set of headphones when my over the ear set was lost. I had never tried Noise Cancelling before but WOW. So glad I decided on these. I love the fact that I can fly and not only do I not hear other passengers, I don't hear the plane! I absolutely recommend these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Execllent !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm frequent flyer, but wanted something smaller than the usual on-ear headphones. Works very well in airplanes !

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Simply amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend these earbuds. They actively block most sounds remarkably well. Having a wired connection makes it useful on flights as well as work. The button to pause the noise canceling so you dont have to take the earbud out to hear people talking to you.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! I can't use over the head headphones so this was my only option for noise-cancelling. They include 3 different sizes of buds which is very nice. I, however, completely forgot that I have a daith piercing in my right ear, which makes that side's fit a little awkward.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Best head phones I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding products. I ride the NYC subways and enjoy listening to Audio Books during my commute. These head phones dramatically reduces the background noises yet delivers a clear, base rich, sound. I would tell family to buy these.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Excellent noise canceling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife to use on work conference calls while at home. She loves them. Crazy how effective the noise canceling works!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Best earbuds I have ever tried

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and noise cancellation are the best, but I had 1 big problem with the dongle, it is very anoying. I was hoping the dongle placed some where in the middle of the wire with 2 clips at both ends of the dongle to keep it secure and making it not pulling the earbuds down heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted headphones to help block out outside noise while mowing, or on airplanes. It works like a dream. The price is kind of steep but well worth the investment. The battery to cancel out the noise lasts a few hours, wish it was longer. It does the job as wanted. Very good head phones

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 4 out of 5 stars

    Works Great, I Just Don't Think Things Through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't use the over the ear noise-cancelling headphones because they make me feel too hot. So I decided to try these and I was pleasantly surprised. The only issue I ran into is that I have a daith piercing in one ear which makes it a little more difficult to achieve the proper fit. Also, regardless of what size I use (3 different ones are provided), my left ear ends up sore after a few hours of use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 4 out of 5 stars

    "Noise Cancelling."

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, not quite noise cancelling...............I bought it to play music while I was on my riding lawn mower................and I can still hear the riding lawn mower..................albeit immensely reduced..........but I can still hear it. That being said, I can hear the music just fine when I'm riding on my lawn mower............but when I take off the ear plugs, boy can you hear the lawn mower......................

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel frequently for work and have always found the ambient noise on an airplane to be distracting when trying to work in-flight. Having the Bose QC20 makes such a difference! They create a quiet environment that significantly enhances my ability to focus.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    sanity found in cube land!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more having to wear clunky gigantor headphones to drown out your coworkers' yackity yak or crank up other ear buds to rock your tunes:. Bose has done it ever better this time providing great sound or golden silence: love love LOVE these noise canceling ear buds: and yes they are worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated because of the price, but I'm glad I got these. I've had other noise cancelling head phones over the years but these are the best at active noise cancellation. I used them last week on a plane trip and it was honestly a little spooky not hearing the engine noise!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize how much background noise this blocks, until I used it on my Playstation. I was able to hear so much more detail. Also helps while on the road, while trying to sleep at hotels in noisy cities.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Wish it could get a little louder. Battery pack is heavy.

    I would recommend this to a friend