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Customer Ratings & Reviews

Model:
QUIETCOMFORT 20 HEADPHONES SMS
SKU:
4380021
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Customer reviews

Rating 4.7 out of 5 stars with 570 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the excellent noise cancellation and comfortable fit of the QuietComfort® 20i Headphones (iOS). Many also praise the headphones' sound quality, particularly the bass response. However, some customers find the price to be high and the cord length somewhat short. A few users also point out compatibility limitations with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 570 reviews
  • Pros mentioned:
    Noise cancellation

    Rated 4 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is good i like being able to answer my phone easy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    you like it quiet, ..that´s the right choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can´t believe it until you try it. With all the disturbing noise around you, switch it on and "close the door behind you". The noise stays outside. Great technic. It is a breath taking experience if you hear the difference the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 4 out of 5 stars

    I love the earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds. The style is great!! The sound is amazing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 4 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can ask for a better pair of headphones...........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buds.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones. But theres a downside. I just had 2 flights both are 1 hour 30 mins each. The noise cancellation batter died out. After my 2nd flight. I would say including wait time. 2-2 1/2 hours. So together added up to 5. Doesnt last 18 hours like it advertise. Or maybe I got a defected one.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Tony, I'm so glad to hear that you are enjoying your QC20 earphones! I would recommend contacting your local Technical Support team through our website as your battery life on the earphones is not normal behavior. Thank you for taking the time to review our product! Kindest, Kerri - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable while watching tv in bed while wife is sleeping.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, long battery life and works great on planes.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great ear bud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear and I like the rechargeable feature.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 3 out of 5 stars

    They have a lot more noise than the over the ear.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a set of the over the ear and they worked great on an airplane, they just made my ears warm. I got these as I heard they work well. I have used them twice now on planes and I would say they work good, but they are a lot more noise than the others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones to Date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel allot for work. I have purchased several brands/styles headphones. These are by far the best. They are small in design, and high in quality. I love music and these deliver on sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second purchase for this unit. Destroyed the original by severing the cable while doing yard work. Can't cut grass without it and my MP3.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for what they are...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thoroughly enjoy Bose for their sound quality; clear highs and seemingly deep bass. Only thing I'm not a fan of with these particular earbuds is the somewhat massive in-line "brain" for the noise canceling. My own fault for not thoroughly inspecting the units before purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is clear. However, it doesn't play as loud as I would like them to and the ear buds do not fit well in my ear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for sleeping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and good at noice cancellation! I use these at night when I need to sleep and want to cut out the TV noise!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose noise canceling Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a pair of these when I first came out I was quite surprised they could do what they did. I’m not nearly as happy with this pair I don’t feel like the noise canceling is good is when they first came out. Still pretty impressive for ear buds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, if you need noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the units without noise cancelling. Felt a bit of sound quality was sacrificed, because of the noise cancelling. Since this feature is not needed I opted for a pair without noise cancelling for quite a bit less expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent noise cancelling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job for long airline flights. Less bulky than the ones with cans over the ears and may feel itchy at times. Got this as a gift for my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! Definitely recommend these headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a a good headphone product. Of course it is Bose, so you are paying for the name. But you are also paying for technology. It works well and I am happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work well and as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a huge fan of over the ear headphones and I'm more of an analog guy but i wanted noise cancelling headphones so these were my best bet

    I would recommend this to a friend