Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
QUIETCOMFORT 20 HEADPHONES SMS
SKU:
4380021
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 570 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the excellent noise cancellation and comfortable fit of the QuietComfort® 20i Headphones (iOS). Many also praise the headphones' sound quality, particularly the bass response. However, some customers find the price to be high and the cord length somewhat short. A few users also point out compatibility limitations with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 570 reviews
  • Rated 5 out of 5 stars

    I bought these and now use them all the time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this great product. I plan to buy another pair to give to my son for the holiday of Hanukkah.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST headphone ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am mind blown by this headphone.The music sounds so nice and now nobody can come in between my ear and my headphone but only pure sound of music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only ones I use now.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hard time with headphones, the don't fit my ears very well. And end up hurting them. I finally have a pair that sound and fit well !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item work great, I would recommend it to a friend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wired bose quiet comfort

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hate that they have to be charged and the box is so bulky, it gets caught on everything. The ANC is great. The bulky box for the anc is place in an awkward spot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my grandson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to buy a second , the left side of the one we bought last year do not function. Did not know if it can be fixed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome..If I could only get them to Pair w/S8+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound deadening, Beats have better sound, but these are acceptable...Bose website sucks at helping instruct on how to get these to bluetooth pair as this is one of their lower grade headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're Bose......that says it all! Fantastic!! (OK, maybe a bit overpriced)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this earphones. But you need to buy the best buy warranty with this. The wires do have a habit of fraying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liked so well bought second pair fo me!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for wife on Mothers Day, I liked them so much she bought me a pair for Fathers Day!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 3 out of 5 stars

    Good product overpriced needs improvement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't chew gum or jump while wearing them. Good for sleeping. They don't come with charger or a wire to charge them.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Sassin10452,

      Thank you for sharing your review of the QuietComfort 20 Acoustic Noise Cancelling headphones.

      The lithium-ion battery (located inside the module) charges in just 2 hours with the included USB cable, and delivers up to 16 hours playing time per charge. A battery indicator light displays power status. And, even if the battery dies your music still plays with performance equal to that of our regular in-ear headphones.

      You can find the cable inside the carry case. If you have not received one, we sincerely apologize and ask that you please give us a call and we will be able to help you.

      Thank you for taking an interest in our products and for providing a review for others.

      All the best,
      Tori Mae – Bose Customer Support bose

  • Rated 5 out of 5 stars

    Amazing headphones for anybody

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones i have ever listened to. Sound is excellent and just cant beat bose noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Works!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey they are, but worth it! Hard to find in ear noise canceling. They really work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose-Quiet Comfort 20

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale and wanted to try this out, well after a few days I return it, nothing wrong with good sound but just wasn't for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BOSE QUIETCOMFORT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose, period. There is a "but" here, the small box built into the cord is a pain in the rear, and the fact you have to recharge the item to work is not a win in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a frequent flyer. This is a must have. Love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, easy to use and excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice earbuds!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds were purchased for a long trip over to Europe. They are perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are better than I expected. I use them daily and love them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    disappointed with Bose quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long time user of Bose products, I am not impressed with the quality of these headphones. I have Bose in the ear headphones that I have had for a long time. The sound quality is much better on the older ones. I feel the noise cancelling is not as good as it could be. I was really excited to be able to buy these. All of my previous Bose products have been top quality. Not these.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello,

      I am sorry to hear you've not had the best experience with your QuietComfort 20 headphones. If you haven't already, please check the StayHear tips as the fit has a massive impact on performance. Remember, your ears are not always symmetrical, you may need a medium in one ear but a large in the other.

      If you need any support, please reach out to us on the Bose website's contact page!

      Kind regards,

      Jeff - Bose Customer Support bose