Customer Ratings & Reviews
- Model:
- QUIETCOMFORT 20 HEADPHONES SMS
- |
- SKU:
- 4380021
Customer reviews
Rating 4.7 out of 5 stars with 570 reviews
(570 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
- Value4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the excellent noise cancellation and comfortable fit of the QuietComfort® 20i Headphones (iOS). Many also praise the headphones' sound quality, particularly the bass response. However, some customers find the price to be high and the cord length somewhat short. A few users also point out compatibility limitations with certain devices.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Earbugs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Earbugs the best I have ever purchased, I would recommend these to anyone
This review is from Bose - QuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Love these head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved these head phones Would buy them again if needed
This review is from Bose - QuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
you have to try it to believe it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made our long flights much more enjoyable, allowed us to sleep "in peace".
This review is from Bose - QuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, keep the noise away, light weight, easy to use anywhere.
This review is from Bose - QuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 4 out of 5 stars
Would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works pretty well to extend our wireless internet to the room farthest from the router. Setup is relatively simple too.
This review is from Bose - QuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friend- Pros mentioned:Battery life, Noise cancellation
Rated 5 out of 5 stars
$300.00 For earbuds?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took me some time to gather the courage to get the $130.00 for the standard Bose headset. I discovered that they weren't machine washable. So I went back to the $12.00 sets but that was like getting out of a brand new Mercedes sports car and going to a suncompact witout AC. When I was in Scotland last time I found I had a few hundred £ left in my wallet and didn't really want to take the beating in currency exchange so in the airport duty free I went on a shopping trip. I bought an Around Ear set of Bose noise canceling headphones and was amazed that the jet engine sounds went completely away. Since then I've owned 3 other pairs of noise canceling earbuds and they can't compare with the around ear. They're fine for a central air conditioner but not much more. The QC20 (SMSG) is in a completely diffrent world. Unlike the standard Bose earbuds that end in a tube the QC20 have a small comfortable stopper at the base. This modification makes the noise canceling spectacular, even better than many other around ear sets. This feature alone makes it worth the price. The microphone quality is very good when inside I haven't tried it in the car with the top down yet but my car is equipped with Bluetooth. These earbuds will cancel road noise inside your car and it tends to dull down my wife's voice and I have to take one ear out to hear her. I would suggest that Bose move the noise control sensor a bit further up the cord as it's only 2 inches from the jack and makes it cumbersome. When in a quiet room with them on it does produce some low level static. I don't know if this is a defect or just normal operatiion. The battery has a very Ling life and came out of the box with a full charge. I slept with them playing music for 3 nights before I woke up and noticed that I could hear other noises. It took about 45 minutes to recharge them completely. I had the music on relatively low and they were comfortable. The first night the left ear came out twice. They lay flat so they don't poke into my ear. The sound quality is poor with noise canceling turned off. Bose has outdone themselves and I hope to see the price drop. While they're good for the executive they're well out of the price range of most people. This is an awesome gift for the traveler! They fit in your pocket and since nearly all airlines have switched to the standard jack they work just fine.
This review is from Bose - QuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friend Rated 4 out of 5 stars
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t been able to use these for very long but I am satisfied with what I have experienced with these headphones.
This review is from Bose - QuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Takes you to another level of experince
This review is from Bose - QuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friend- Pros mentioned:Comfort, Noise cancellation
Rated 5 out of 5 stars
Perfect blend of audio quality and portability
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best noise cancelling earphones I've ever owned. I lost these in a drawer for 2 years and just recently found them again after a move. In the interim, I tried a lot of other noise cancelling headphones. There were certainly headphones that were more comfortable, had better sound quality, better noise reduction, and more modern amenities to enhance the listening experience or convenience, but this particular pair of Bose in-ear phones has the best all around package for anybody traveling. They sound great, they're comfortable, and most importantly, they are easy to travel with. If I want the best audio quality, I will use a pair of wired high-end headphones, but I don't really like to travel with full-sized phones because they become a nuisance if they are not actually being worn. If I want to make a phone call, I will use AirPods, but the battery life and sound quality on them is inferior--especially over time. These Bose ear buds land right in the middle. They fit in your pocket and you don't have to worry about breaking them bc they are durable.
This review is from Bose - QuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friend Rated 4 out of 5 stars
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great for my husband! He sleeps Like a champ!
This review is from Bose - QuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 4 out of 5 stars
Great Sound/Noise out feature
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Earpiece should have interchangeable war pieces as some of us have small ears and these are a little large
This review is from Bose - QuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are good. But if you are looking to totally block out sound go with over ear headphones
This review is from Bose - QuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 4 out of 5 stars
Good cartridges
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for HP 74XL&75XL. Since that was not readily available, I went for HP 74&75
This review is from Bose - QuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friend- Pros mentioned:Noise cancellation
Rated 3 out of 5 stars
OK product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, didn't have all the featuresame we wanted
This review is from Bose - QuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose support
Posted .Thank you for taking the time to write your review. We are glad that you like the quality of the headphones. If you'd like to make feature requests for future product consideration, we encourage you to send them to [email protected] and we'll get those to our development.
Rated 4 out of 5 stars
Good but has some cons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The experience I've had while using these have beenough great. But it must be charged.
This review is from Bose - QuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved these but I just wish they were Wireless, I'll wait for those.
This review is from Bose - QuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 4 out of 5 stars
Works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace a pair I left on the plane, so I knew what I was getting.
This review is from Bose - QuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 4 out of 5 stars
Good noise cancelation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.difficult to use for conducting a phone call. Good for using as headphones
This review is from Bose - QuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friend- Pros mentioned:Noise cancellation
Rated 1 out of 5 stars
Poor Workmanship
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great but after two years use, the buds separated and the inside fell out hanging by wires. Tried to glue back together separated again. Ridiculous to spend this kind of money on a product that does not have a good workmanship. Bose only offers a one-year warranty, so offers only a replacement for $199. Still too much for a poor quality product
This review is from Bose - QuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Tnshoppinggirl,
Thank you for taking the time to review our QuietComfort 20 Headphones. I am very sorry that you are having issues with the exterior of the headphones. I would urge you to reach out to a member of our support team again to see if there is anything more we can do.
I am very sorry for any inconvenience caused at this time.
Kind Regards,
Vicky W – Technical Support
- Pros mentioned:Comfort
Rated 1 out of 5 stars
Clunky and Inconvenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were comfortable and convenient like the sportsound ones. Although, they came with a clunky battery like pack at the bottom. The pack was to turn on/off the noise canceling. The block made the headphones foo inconvenient overall.
This review is from Bose - QuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi! Thank you for your review. I am happy to hear you are enjoying the great sound and comfort of your headphones. I am very sorry to hear of the inconvenience that the headphones have caused you. We greatly appreciate customer reviews on our products, as this can help us learn and improve the quality of our product. Thank you again for your feedback.
