Customer Ratings & Reviews

bought to keep my sanity on a 15 hour flight to Africa. expensive, work, not the most comfortable

Purchased these to replace an aging pair, after trying my Airpods, but those failed to maintain connectivity. My Corporate video/audio conference solution is Circuit (Unify Solutions) and the Bose headset, while it would connect, kept dropping. Ended up returning the headset.

When the rude person next to you on the train decides to yell their most private (and most boring) thoughts in to their cell phone, you can escape the assault by using these.

These head phone are bulky, I bought them to use with my Oculus Rift and now the mic is sounding like a robot. Noting is fixing the sound. Another set I have from sony works perfect

I dont think this is work the money, the build quality is not worth the price and the noise cancelling technology has far surpassed the tech offered from 3 years ago

I have found nothing to like about this product. It does not compare favorably to other Bose headphones. Noise cancelling is compromised because so much outside noise leaks in. Doesn't stay in place well with any of the supplied earpieces. Tried to return product thinking I had 30 days. But I only had half that and missed it by a day. So my money is wasted and I'm stuck. I'm done with Bose and I'm done with Best Buy..

Product did not meet my needs or expectations. Poor sound quality, and unable to hear music.

I was hesitant about buying these headphones as they were 300 dollars, but after a years usage I feel more than ever that this was a perfect purchase. I bought these headphones for use while studying on campus and man do they cut out the chatter when on. I am able to fully concentrate with my music at lower levels and not have to have it blaring in my ear to silence the environment out. I did have a minor issue with the active mode about 5 months ago and contacted bose who promptly issued me a new pair in return for my old pair! they had such amazing customer service! I will say this though if there is no music or if it is light music such as instrumental, there can be an issue with the complete silencing. Overall, I have found these headphones an amazing purchase and would do it again!

Bose QuietComfort 20 Headphones are rated as the best noise cancelling headphones and they match their hype. I tried both, the over the ear and the earbud versions, and I am impressed with the quality of noise cancelling in both. It is really comparable. I use them during the flights and I must say that the airplane noise is not so annoying with them any more. The headphones cancel the most annoying frequencies. I prefer the earbuds for several reasons. They are smaller to carry around when you want to save luggage space and weight. They have rechargeable lithium battery that lasts the longest flights, so you don't have to buy and replace alkaline batteries all the time. They allow you to hear the flight attendants when they ask you what drink or menu item you want. When you rest your head, you can actually sleep a bit - the headphones do not touch headrest so easily as the over the ear ones, killing noise cancelling. When you actually listen to music or watch movies on the plane through the headphones with noise cancelling on, you get high quality sound and you can actually enjoy the music or movie. Grab them when they are still on sale!

They work exactly as described. They cancel out 99% of the annoying noise from the workplace 'cube farm' when absolute concentration is needed. Very lightweight. Comfortable to wear. Traditionally, I am not an earbud wearer. Yet, I was pleasantly surprised with the music sound quality. I wear the earbuds quite frequently, even when I don't have a real need to cancel out noise. No static from the device. (Only once did I hear static, and it was from the online jazz station I was listening to at the time.) I am beyond pleased with my purchase. Strongly recommend them over the Bose headphones (which were too hot and heavy for me). Looking for quality noise canceling earbuds? These are it!

Bose first ANC earbuds is a sticker shock when you see the price but is it worth it. Well, for me yes. I've tried others that claim do the same at a much lower price point and well it just wasn't the same. Bose somehow have gotten it to work flawlessly. The buds are comfortable with the soft silicone wingtips and ear inserts. If you've tried their sport than it is basically the same. While it doesn't look like it will seal of all the noise but once you turn on the ANC is like like you are in a cone of silence. I use this to sleep as it is comfortable enough for me as a side sleeper. It takes out all the noise of the AC unit or anything else. Okay, it will drown out the alarm clock so be warned if you don't want to be late for work in the morning. My only concern is the battery power which is also the ANC after time will degrade as all batteries will and you will be left with a $250 earbuds. I guess by the time the battery does wear down I'll probably be on to the next version. That said these are the one of the best if not the best ANC earbuds for those who don't like the ear cans that money can buy and it doesn't come cheap.

I don't need to turn these all the way or even most of the way up as with other headphones. 2/3 is plenty and I like my music loud. The noise-canceling puts everything else in the background and you're in the zone with the music. Sometimes I'll put them in and turn the acoustic noise-canceling on and use them as ear-plugs w/o music. I use them in a shop with lots of machines, and they get rid of the hum-drum while still being able to clearly hear the intercom/bell/etc.... I highly recommend

I was very skeptical about this product. Basically I wanted a pair of headphones that has a nice noise canceling. I always thought that in order to get a great noise canceling effect, you need to have the bulky, over the ear headphones, but this product prove me wrong. The noise canceling on this headphones are AMAZING!. When I am in the train in NYC, i can't barely heard any noise besides my music. Love the headphones. Definitely worth the price.

If you are like me and like to either a) have only 1 headphone bud in at a time or b) like earbuds over some of the other types, then these are for you. Noise cancelation is great, and even when the feature isnt turned out the sound is pretty much drowned out because of the buds in your ears. Quality is excellent, and they feel really good in your ears.

I love these ear buds! I tried my buddies out while mowing on the tractor and immediately went to Best Buy and got a pair. There's nothing out there that compares. Beats dosent come close. Don't hesitate to buy these!

These headphones are fantastic. Not only do they feel great and stay in my ears, they quiet noise on the plane making it easy to sleep. Of course you can still hear announcements and higher pitched voices, things you need to hear. But the main noise from the plane just quiets to nothing. I use these with my Surface Pro 4 and Microsoft Lumia 950XL and it works great. On the Windows Phone, the volume keys work and middle button activates Cortana. My only complaint is against me... I wish I bought these a long time ago!

I have never written a review before. But this version of these headphones is so bad, I wanted to warn people -- the old version was much much better. First, the good. If you are buying this for listening to music or for talking hands free in a QUIET room, then these are excellent. However, if you are hoping to have a conversation in any other environment, other than an ultra quiet room, the microphone of these headphones pick up ALL AMBIENT NOISE. They are literally impossible to use for hands free conversations on the go. I can not stress that enough. They are completely useless in that environment. Not only they are useless, but it annoys anyone trying to talk to you. I could not even use them while walking on a creaky floor, because the other party could hear the creaking noise louder than my voice. So now I still carry the old version with me for phone call and these for music. Having said that, I would absolutely not buy these headphones again.

I'm the type of person that has a pair of headphones for every occasion. Over the ear noise cancellation Bose for plane. Beats in ear for walking around. One day I bought these for my wife and noticed she took this pair of headphones everywhere. Of course I got jealous after a while and bought me a pair. One of the best things I ever did because I now take these headphones everywhere.

These are the first pair of headphones that don't require me to continually adjust them into my ears because they fall out. With the stay here tips they don't come out even if you tug on them. I recently took a car ride with some kids and it drowned out the noise from them, and the car, and was able to get some peace. You will love these headphones. They are worth it.

Noise canceling is perfect. Once you turn it on, you feel like you are in vacuum. Do not cross the road with noise canceling ON. You will not hear upcoming car or horn. That is how good it is. Now, sound quality is not that great. I had other BOSE headphones and high frequencies were perfect. QC 20, unfortunately, has cutoff around 10-11 Khz and it drops high frequencies by 30-40dB after 10-12 Khz!!! Also it has very high Total Harmonic Distortion right after 12Khz. It reaches around 50%!!! Let's say it should be around 0.1%. Once I use Tone generator and crossed 13Khz, I started to hear double sound of 6.5Khz with 13Khz and so on, moving higher, I could hear very low volume of, let's say 16Khz, but very high volume of 8Khz while generating 16Khz tone. That is huge Harmonic Distortion. Disapointed with sound quality. It is not headphones fault, but attached amplifier (noise canceling unit) which performs very poor job of Analog to Digital and Digital to Analog transformation. But for regular folks, sound quality is good. I am just very demanding for quality of the sound because I am listening only to Hi Resolution Audio and expect High resolution sound reproduction which Bose QC20 does not deliver.