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Customer Ratings & Reviews

Model:
QUIETCOMFORT 20 HEADPHONES SMS
SKU:
4380021
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Customer reviews

Rating 4.7 out of 5 stars with 570 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the excellent noise cancellation and comfortable fit of the QuietComfort® 20i Headphones (iOS). Many also praise the headphones' sound quality, particularly the bass response. However, some customers find the price to be high and the cord length somewhat short. A few users also point out compatibility limitations with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 570 reviews
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Best noise cancelling headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancelling headphones I've ever used. This is my 3rd set over a span of at least 9 years. I'm on the phone everyday a lot for work and these headphones are comfortable to wear all day.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 3 out of 5 stars

    noise canceling yes but not the best sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wouldn't consider myself a true audiophile, but i do really enjoy great sound quality coming from my headphones. I expected these to be great given that they were expensive and had active noise canceling. unfortunately, i didn't find the sound quality to even match my pair of $20 headphones. I returned these within a couple of days and bought over-the-ear Sony headphones which are much better, though lack the active noise canceling. guess you can't have both! at least not for this price range.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Best Voice Cancelling Earphone I Bought So far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd earphone I bought and I am happy to settle on this one. I love that it has a feature that I can allow the outside conversation comes in. It fits my ear just well and I can easily use it for my computer and my phone without setting up the blue-tooth.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Comfortable headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose created a new earpiece and I was concerned it wouldn't fit my ears or it would be uncomfortable. I needn't have worried, since the headphones are very pliable and thus very comfortable. Of course, the sound is Bose so it's top tier. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 4 out of 5 stars

    Good Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling works great and I would recommend them for traveling.. The sound quality could be a bit better than others I have tried.. Over all good!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    reliable quality as always with Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality in a convenient and lightweight design for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Noise cancellation

    Rated 5 out of 5 stars

    “Best bang for your buck, hands down.”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these Bose in ear headphones, I previously owned the Bose QC-25 but they were too bulky and hot in the summer. The Bose QC-20 offers pretty much the same quality of noise cancelling sound in a much smaller and comfortable size

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds, perfect for traveling and working out in the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Noise cancellation

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Noise-canceling feature and being able to recharge the battery and still using the headphones, these are the best. Yes, they're wired, but wireless, you can't work when charging them.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Lifesaver!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute lifesaver. The sound quality and noise cancellation is unreal. I've been using these headphones for a long time, and was heartbroken when my dog chewed my last pair this year... especially now that Bose has moved onto the irritating new trend of wireless headphones (terrible design for someone with ADHD who can't keep track of two tiny earbuds to save her life). So happy with my classic wired pair, and thankful Best Buy still stocked them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Noise cancellation

    Rated 5 out of 5 stars

    So comfortable and great noise-canceling quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE these. Use them all the time. Work brilliantly on planes to block out screaming children. Just have to make sure that they are charged up and then you are good to go!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy just too pricey

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best corded Headphones!!! Great noise-cancelling feature. Could be less money for sure. Bose should be ashamed of pricing these so expensively! Still great buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great for open office or travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've now used them for a few days in an open office environment & long-haul flights (8+hours). Very comfortable for extended use. Battery lasts a full flight or can be charged while using off laptop or USB plug.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Gift for my husband. He loves them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, really blocks out surrounding noises well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Sporty and quality sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the ultimate in sound cancelation and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Noise cancellation

    Rated 5 out of 5 stars

    Ideal travel companions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for air travel because of their noise canceling feature and small package size. Have been very impressed with the sound and active noise canceling feature. Battery lasts very long.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Bose Quietcomfort 20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones do not disappoint. I fly a lot and having these headphones make all the difference in background noise and being able to enjoy music or a movie on the plane. I highly recommend them to those who fly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Excellent Headphones after trying so many other

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these for the past couple of months now regularly. These have got to be the BEST HEADPHONES I've owned. Excellent Quality, great comfort and above all the noise cancellation is a cherry on top.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome . Very convenient and easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Awesome Noise Cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are wonderful and I highly recommend them! I use them a lot while traveling and they cancel out all the noise on my flights. Love them! They are are also very comfortable to wear.

    I would recommend this to a friend