Customer Ratings & Reviews
- Model:
- QUIETCOMFORT 25 HEADPHONES BLK
- SKU:
- 8323098
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the QuietComfort® 25 Acoustic Noise Cancelling Headphones for their exceptional noise cancellation and comfort. Many users find them lightweight and comfortable to wear for extended periods, making them ideal for travel. While some customers feel the headphones are expensive, they often express that the quality and performance justify the cost.
This summary was generated by AI based on customer reviews.
cheap wires
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just took my headphones out of the package and if you twist the wire that connects to the headphones sound cuts out. Not worth 300 dollars. Very disappointed.
No, I would not recommend this to a friendBrand response from Bose support
Posted .We are sorry to hear you are having problems with your headphones. We would recommend speaking to our Customer Service team for assistance. Please contact them directly on 1-800-380-4831, M-F 8.30am- 9pm, Saturday 9am- 6pm. We hope this helps. Thanks. Bose Support.
- Pros mentioned:Noise cancellation
Failed just over 12 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautifully sounding headphones with excellent noise cancelling, while they last. Used these on regular basis with no misuse for just over 12 months at computerand then, left channel suddenly failed. Not the reliability expected from a Bose premium product! Not repairable
No, I would not recommend this to a friend - Pros mentioned:Comfort
2 year shelf life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphone in February of 2015. I must have used them a total of 10 times while travelling and the right side has stopped working for no reason. Seems lots of people have had a similar experience. It's disappointing to have spent $300 on a product that lasted a little over 24 months.
No, I would not recommend this to a friendBrand response from Bose support
Posted .Thank you for taking the time to share your experience with our headphones. We hope that you've enjoyed the comfort, sound quality and active noise cancellation technology prior to the issue you've described. We have a well-trained and polite product support team that is here to help and encourage you to call us to look into potential solutions. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
Disappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bose is horrible the headphones that came with my phone sound louder
No, I would not recommend this to a friendBuyer beware!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just like many others, sound stopped coming out of the left side after 20-30 uses. Bose offered a "discounted" price for a new set of headphones. At $10 per use, the price is not worth it. The representative did say there was a problem with some units but not with mine even though it is the same problem. Before having this issue I was quick to recommend Bose including these headphones. Now I wouldn't recommend them to anyone.
No, I would not recommend this to a friendDefective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 18 months, the right speaker stopped working. it cuts in and out when the outside cup is pressed hard. Apparently, this is a well known issue with this model. Look through the reviews on the Bose web-site. I wish I had before making this purchase. The headphones were used only a few dozen times and always stored in the case when not in use.
No, I would not recommend this to a friendBrand response from Bose support
Posted .Hello Steve H,
We're sorry to read of your disappointing headphone experience and would like to assist you. Please contact our technical support team at [email protected] or call 1-800-379-2073. Support hours are Monday - Friday 9:00AM to 9:00PM EST.
Horrible construction
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this product, after about one year and one month the left speaker went out. They were only used a few times a month, mainly for business travel and almost always kept in the storage case. Buyer beware! Sound quality also decreased over time.
No, I would not recommend this to a friendBrand response from Bose support
Posted .Thank you for taking the time to share your experience with the headphones. We hope that you've enjoyed the comfort and advanced active reduction technology that these offer prior to the issue on the left side that you've described. We'd love to help get you back up and running. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
Didn't last long
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved these headphones, however, after about a year the right speaker stopped working. These headphones are way too expensive to only last a year, which is conveniently when the warranty is up. Do not buy these.
No, I would not recommend this to a friendBrand response from Bose support
Posted .Thank you for taking the time to share your experience with the headphones. We hope that you enjoyed the comfort, sound quality and revolutionary noise cancellation technology that these headphones offer prior to the issue that you are describing. We encourage you to speak with us directly to look into a solution for you. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST and on Sat., 9 AM – 7 PM.
Not Happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these at the end of July 2015 and the right ear piece doesn't work! I have taken very good care of these and always store them in their case! $300 is a lot of money to have these just die on me!
No, I would not recommend this to a friend