Customer Ratings & Reviews

I live in a house full of teenage boys and a husband who are gamers so I needed a good pair of noise cancelling headphones. After a little arm twisting (they are pricey) my husband relented and I chose Bose! They are incredible and totally worth the price in my opinion! If you have your music loud enough and the room is quiet enough other people can hear what you're listening to but that's really the only negative I can say. They are comfortable and when you have the noise cancelling on you really can't hear anything else but what you're listening to. When you take them off you realize just how noisy your environment is that's for sure! LOL. The case is awesome, they're easy to charge, and they hold a charge for awhile. I highly recommend! Worth every penny!

Great sound really enjoyed them. Can't wait to use

I just purchased a pair of these for my trip overseas. These are the first noise-cancelling headphones I've owned but not the first Bose. I have always been a huge Bose fan for their great sound. If you're into high base, you won't like these, but if you like nice clean sounding music, then you'll love these. I love how well they cancel out the noise...you can barely hear anything. The noise cancelling can be controlled by pushing the button on the left pad. As for the connectivity, I haven't had any issues thus far. Finally, the comfortability is awesome. My ears don't sweat from wearing these for a few hours. I guess the only the downside for these is the price, but luckily I got them on sale for $299.

Not happy with the product as compared to money value.

Took back after a week. Crackling and breaking. Not worth the money

If you want to pay $400 every two years, these headphones are for you. Internal battery crapped out at 18 months. Unfortunately I hadn't checked the reviews where hundreds of other people said the same thing. Bose offered a 15% discount on a new pair.

Returned them due to bad static and would not stay connected.

These have been my favorite headphones ever. They are super comfortable and the sound quality is amazing.

After wearing these headphones for about an hour I got wicked tinnitus, and a week later I still am having trouble with it. My wife had the same experience. I wouldn't be surprised if Bose gets hit with a class action in a year or two, because these things aren't safe.

I bought 2 from my local Best Buy store. My wife and I both love them. Some reviews say the base sound is not deep. If you don't think they have enough base then adjust the equalizer on the device that is playing the music. Most music playing software on devices are set with flat EQ sound by default. Is the base as good as music only headphones? Yes. Do they block out 100% of all noise? No. Are they better than any other brand noise cancelling headphones? Yes. They connect instantly with all our bluetooth devices. Battery longevity is excellent. Music reproduction is wonderful with noise cancelling on. The Bose app for our phones works well.

These are by far my favorite headphones ever. They are extremely comfortable (my 4yr old granddaughter even wore them for most a 5 hr road trip and never touched them). The sound quality is fantastic, and the ability to choose low, medium and high noise cancellation is great. I also love that you can change the auxiliary button to the feature you’ll use most. The battery is phenomenal. I left the charger for it at home on a 6 day trip but I used them quite a bit and still had 30% battery when I got home. Remarkable. I had Beats wireless Studio 3 headphones and I will by these Bose 10x over, no comparison.

I bought this headphones “brand new” but when it was time to set it up it kept telling me unable to find Victoria’s iPhone. They were used n I had to pay full price for something used.

I purchased these less than two years ago and they will not power on at all. For the price they should last longer. Bose customer Service was not helpful. Very disappointed.

Perfect Headphones. I've struggled to find a pair that is comfortable with great audio. This checks both of those boxes

When it comes to noise canceling headphones I think Bose kind of invented the market so it would make sense that these headphones are great at doing just that canceling out outside noise. The build quality is such that even with the power turned off on the headset you still get a decent amount of muffling on outside noises. Once you power them on they almost all but completely get rid of outside noise. The sound quality on the Bluetooth side is as good or better than some of my other good Bluetooth headsets although at times it can sound a little hollow, but I believe that is because I am not use to having noise canceling on a headset. As for the "google assistant button" it works well enough although on iPhone it requires the google assistant application to be open and the usefulness is a little limited for the iPhone version. The android version works just like you had used it on your phone so the feature works well. You can with the Bose Connect app change the new button to control background noise cancellation level from low to high to off as well if you are not going to use the assistant feature which is nice. I do hope that maybe in the future they give you the ability to active siri via this button as well for those of use who may not use an android phone on a daily basis though. Otherwise everything about the headset is good. You get a very nice carrying case with the small USB charging cable and a standard headphone cord for those of us who may not want to use Bluetooth for audio. It's a nice touch. You can use the headphones with just the headphone cable plugged in no power required although they do sound better with the power on still. Overall this is a very nice pair of headphones and if your looking for noise canceling it is a good option in my opinion.

Still trying to figure out how to use these headphones. I purchased it for work and I still can not pair it with my laptop. I was able to pair it with my iPhone but the mic doesn’t work.

Bose has no support for connecting to Windows 10 devices. I cannot use this with my computer or my Surface tablet. Bose has no plan to fix this. Otherwise, these are fine headphones.

Bought these for international travel. Really disappointed with sound quality. Expected more from Bose. Returned the product for a full refund.

I was really excited for these headphones but after wearing them they started to give me a weird headache due to the pressure. And I think my hearing is a little worse. Would not buy.

Bought these hoping to quiet loud/partying apartment neighbors so I could sleep. These headphones really work! Even when not playing music, they really do shut out the noise and provide peace and quiet. When playing music, they also provide wonderful sound quality. They recharge quickly and they're comfortable to wear. So glad I bought them. Highly recommend. No complaints.