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Customer reviews

Rating 4.8 out of 5 stars with 9365 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the QuietComfort 35 Wireless Noise Cancelling Headphones II for their exceptional noise cancellation, comfort, and long battery life. Many customers rave about the headphones' ability to effectively block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users highlighting their lightweight design and comfortable ear cups. Additionally, the headphones' wireless capabilities and impressive battery life are seen as major advantages.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 462 Showing 9,221-9,240 of 9,365 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greatest headphones on the planet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones i ever bought, great bass great sound wont ever buy another brand. 3 years strong and still going!!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy I really like it. I also purchased a 65inch 4K LG TV and a MEE Audio Blue tooth device as this model TV does not have Blue tooth capabilities, The headphones paired with the MEE transmitter, My laptop and cell phone without any issues. You can however only have two of them Paired at once, which is not an issue, as if i'm using them on the TV I don't need sound on the laptop. The built in micro phone also works on Skype.. so it should work on other free talk devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    To complicated to set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May be a good product but I have not been able to set it up so I do no really know.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello! I am sorry that you are having issues setting up your QC35 II. Let's get you up and running as I am sure you will love your headphones. The guide here https://bit.ly/2WLNjgG will show you how to get up and running. Reach out to us if you need assistance, we would love to hear from you!

      Tori Mae - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound awful. I have 30 dollar headphones that sound better.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Jaundice, I am sorry to hear that you do not like your new QC35 II. It is highly unusual to experience poor audio, and not the quality you know and love from Bose. Our drivers feature volume-optimised EQ for even better performance than before. Get clear, balanced audio performance at any volume and a noise-rejecting dual-microphone system that provides clearer calls, even in noisy environments. So, when you’re playing at low volumes in a quiet office, you get the same, consistent quality as when you need to turn it up on a busy street. I would suggest updating your headphones at http://btu.bose.com to get the most from your headphones.

      Tori Mae - Bose Customer Support bose

  • Rated 1 out of 5 stars

    fake

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fake headphones replaced deception cheat not legal

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good for Studying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got these a few days ago and I've liked them so far. I used to have beats for over 4 years. I got these to replace them. I definitely like the noise cancellation. I personally like the stronger base with beats. I've been told that these last a very long time. The over ear aspect of these headphones are a plus. The battery still hasn't run out even though I haven't charged them yet and I use them a lot. I would recommend these headphones to people who listen to instrumental music.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got the charger for the headphones when I opened the package

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Jeff, this is strange! Give us a call using the details here https://bose.life/2Obd4Tb and we can get this sorted for you!

      Tori Mae - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Not what expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t meet my expectations. Need it for a ling trip and doesn’t came with the adapter

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Jofergal, thanks for your review of our QuietComfort 35 II headphones!

      We're sorry to hear that you're dissatisfied with the battery life of the headphones, this is very unusual. The headphones can last up to 20 hours for wireless playback with Active Noise Cancellation, or ANC, enabled. Additionally, with a wired connection with ANC enabled they can enable up to 40 hours of playback which is great for long-haul flights. Additionally, they only take 2.25 hours to fully re-charge and can even be used with no power at all with the ANC and Bluetooth powered off when connected via an auxiliary connection!

      As most modern airlines do not simply use an old style airplane audio port, we give customers the option to purchase an airline adapter separately should their airline not be updated from our website.

      Thanks again for your interest in Bose products!

      Andy - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Sent wrong color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Silver, received Black color! But is Bestbuy fault!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter and she likes the beats better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I returned them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wouldn't stay connected to Wi-Fi and so I returned them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    best head set ever!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these 5 years ago and I love them so much. They hold a long charge because I mow 5 acres and thats when I use them to listen to music. I can take calls while I'm listing to music also.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lots of issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnects alot and bestbuy doesn't want to exchange

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Esejona, thank you for taking the time to review our product. I'm sorry to hear that you are experiencing issues with your headphones. I would recommend reaching out to our Technical Support team through our website for assistance. One of our agents will be more than happy to assist. Have a great day! Kindest, Kerri bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend to everyone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones. Still using purchased about 3 years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first when I heard this at home after purchasing them I thought eh not as loud as I would like. After a few weeks then months these headphones became the best set I’ve ever owned. (I’ve tried different sets of beats and wasn’t too impressed). Let’s just say headphones with noise cancelling specifically these are crazy good. You will notice just how great they are the more you use them in loud environments. I’ve been using them at work and such a big difference from music you are listening to, to when taking them off you notice just how much outer noise is being cancelled out. These things are beastly and if you are going to spend in the upper hundreds I would definitely recommend these. Also they are so lightweight and comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great noise cancellation. Sound good, not great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my go-to over the ear headphones. They are extremely light and comfortable for hours of uninterrupted use. The noise cancellation is superb. The sound is good, but if I really want to hear the details in my music, I reach for my Beats Pros. Before you bash me for saying "Beats", just know that I own multiple pairs each of Bose, Sony, Beats, and lesser known brands. In ear, on-ear, over-ear, wired, wireless...I own and use them all. It's not uncommon for me to have 4 or more pairs on me at a given time. Each has its own purpose, but I digress. I use my QC35's for travel, for work, and sometimes just to tune out the world around me. If you're looking for a top of the line audio experience, look elsewhere. If you're looking for excellent noise cancellation with a slight trade-off in sound, then I can't recommend these enough.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Phenomenal TV Companion.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received these as a Christmas gift. a few years ago. I use them for one real use, connection to my TV when someone needs the shared house I live in to be quiet. They connect effortlessly. I love how lightweight they are while also providing such a nice sheer level of noise cancellation. I love the case they come with for easy use on the go. They also hold battery like nobody's business. Definitely worth a buy even for people with larger heads.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones had them since highscool, 4 years since I graduated now and still traveling with them 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Always wanted a pair of these

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally pulled the trigger on these on Black Friday. I've been using these intensively on a daily basis and so far so good. The sound quality is awesome without a doubt, and that's why I bought these. They also weigh like nothing on my head. There are still a few things that are worth mentioning: These make my ears sweat quickly. Listening with the noise cancellation on for a while may cause discomfort (like some kind of pressure) to your ears. App doesn't allow you to adjust EQ. Not a big deal, but still good to have one. No USB type C. I heard the QC III is coming soon and hopefully that one will have a type C.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome-but

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the QC 35 and the QC 35 II are no different. The sound is absolutely awesome! Full and rich. However-the Google assistant is another story. I found it difficult to work with. I had to repeat myself over and over again. I think if they wanted to add something that it should have been Siri. My recommendation is get the QC 35-they are now on sale.

    No, I would not recommend this to a friend