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Customer reviews

Rating 4.7 out of 5 stars with 4485 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the QuietComfort 45 headphones for their exceptional noise cancellation, comfort during extended wear, and impressive battery life. While some users would prefer enhanced bass and louder volume, many find the headphones to be worth the price for their overall performance and stylish design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 4,485 reviews
  • Rated 2 out of 5 stars

    Sounds great, Can't hold a charge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose sounds excellent as always. Headphones can't hold a charge even when off. Fully charged, turned them off. Turned them on two days later and they were already down to 80 percent. This has happened several times. They simply cannot hold a full charge even when not in use. Very frustrating considering how great they sound.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi.
      Thank you for your post. All batteries slowly discharge their stored energy when not in use. This is known as self-discharge and it is a natural process that occurs with all batteries. If you have further questions, please get in touch with us here, https://bose.life/3BgUIIU. We would love to help.
      Marvin - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Allergic to headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an allergic reaction from the material on ear pieces. Sound was great.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am Glad to hear that you enjoyed the great sound of the QuietComfort 45 headphones. If you believe you've had an allergic reaction, please reach out to us so we can investigate this with you. https://bose.life/globalsupport

      Jack - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Poor music quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to update my Sony XM3. That was a bad idea. Despite the Sonys being 5+ years old, they are far superior, especially in music quality. Music is flat on the Bose (no highs, no lows? must be Bose), and the equalizer does not help. Music quality is superior on Sony. These Bose aren’t even in the conversation. Noise canceling is even. Outside noise (aware mode) is better on the Bose. Call quality is better on the Bose.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased today ( open box ) can’t tell it’s Used , don’t be afraid of open Box saved $31.00 great bargain

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not like them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not have good noise cancellation. I work with very loud equipment and whomever I spoke with could hear a tunnel sound and very loud static in the background.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, the Bose QC45's have a best-in-class combination of noise cancelling performance and premium comfort, plus proprietary acoustic technology for deep, clear audio with adjustable EQ so you can tune your music to your liking
      It is very normal to hear a static sound when in very loud environments with your headphones.
      You can find guidance on this here https://bose.life/3PU4iXw
      Thanks, Matt - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Better options for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headphones expecting a better sound quality from my airpods pro, having on mind the bose are over the ear headphones and airpods just being earbuds. The sound quality on the bose is quite better but not as good for being headphones. Same with the noise cancellation, airpods despite being earbuds its way better suprresing the sounds from the exterior

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really noise cancelling. Compared to other noise cancelling headphones these are just okay.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      Please make sure that you have a good fit with the headphones, and there are no gaps that may leak outside sound through. Please also contact us https://bose.life/contact for help as well.

      Nic - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Bose 35 better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for using in a loud or windy environment, cannot turn off the passthru mics completely.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    mic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't hook mic up to windows 10 Lenovo laptop. only connects to audio

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Gargel,
      Do ensure when you connect your headphones to your computer wirelessly, you ensure you connect for audio and voice, you can check this in your Bluetooth settings. If you need any additional support to get connected, you can reach out to us via https://bit.ly/3UNtwsQ
      Tegan - Bose Customer Support bose

  • Rated 3 out of 5 stars

    N/A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an open box, so one of the headphones was not hearing properly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cannot charge and use at same time. Thumbs down

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I wanted to like them. They are sleek and feel light and good. The problem I have with them is that you cannot charge them while you use them. This is a pretty big oversight. Why would they make them NOT work while plugged in? That's a terrible feature. One so bad that I just boxed it back up and in about 10 minutes I will go return them and buy the slightly higher priced Sony version.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Outstanding sound quality, easy to pair, BUT...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the sound quality, but I have to constantly unpaired from my laptop or phone because stop playing music even with full battery and volume is up. I have to use my laptop or phone to play/pause music instead of the headphones because is not in the instructions provided. Not very impressed with the noise canceling feature my phone ear buds do that way much better.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      It's great to hear that your enjoying the sound quality. If you have your laptop and phone connected at the same time you can switch between the two using the power/Bluetooth slide switch (https://bose.life/36rkttt). To get the best from the noise cancelling make sure the headphones are adjusted cover your ears and leave no gaps.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Go Croatia [World Cup]

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a hard a pick between bose and sony xm4s. I tried them both for a few hours and concluded to return sony. I cant explain in audio terms what my ears preffer, best way i can describe that sony headphones sound profile too "aggressive" for my liking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are nice, but do not have noise canceling as others of this type

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Adriana,

      Thanks for your review. All of our products that feature the name "QuietComfort" feature noise cancellation. If you're having issues using the headphones, please do not hesitate to get in touch. We'll be happy to get you started with them.

      Contact us via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    True Sound

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound. It is a little on the low end base. However i enjoy heavy base

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Not happy at all... bug connectivity issues.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this brand because the recognition (quantity) that comes with it and it was the most comfortable for my ears. However, every time i am listening to music on my smartphone (Galaxy Note 20) the sound/ music keeps on getting interrupted (connectivity issues). It is so irritating that i have decided not to use it anymore.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      Thanks for your feedback, we're glad to hear that you've been enjoying the comfort of your headset. We'd love to help you with these connectivity concerns you've been facing, try our troubleshooting guide here: https://bose.life/3SJJC5H If this persists, do not hesitate to reach out to your local Bose product support team via https://bose.life/2kOgS12 for additional support.
      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No it’s canceling was great but my Sony xm4 are better with noise cancellation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the sound but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound, but the fit is awkward and too snug. It feels like these were sized for small heads.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A great headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price. Easy to use and the noise cancelling is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Trash Battery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome audio quality but the battery drains after a few hours when it is turned off.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      It's fantastic to hear of your impressions of the audio quality, but am sorry to hear you've had issues with the battery draining when turned off. The QC45 have a battery life of up to 24 hours on average, and drain should be minimal when powered off.

      If you experience any issues pertaining to battery life, please try to unpair the headphones from your media device, then establish a new connection. Check the firmware of the headphones is up to date and ensure the power switch is in the off position when not in use.

      Jeff - Bose Customer Support bose