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Customer Ratings & Reviews

Your price for this item is $66.99
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The comparable value price is $329.00

Customer reviews

Rating 4.7 out of 5 stars with 4482 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the QuietComfort 45 headphones for their exceptional noise cancellation, comfort during extended wear, and impressive battery life. While some users would prefer enhanced bass and louder volume, many find the headphones to be worth the price for their overall performance and stylish design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 4,482 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Sound quality is amazing and the noise canceling.. fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice upgrade for my Quietcomfort 15's that I have had for many years!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great head set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was lookong for! Fantastic. Stays charged longer than expected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Misleading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone does not work well. Headphones can’t be connected to the computer and my phone at the same time

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Andrea,

      I am sorry to hear that you are having difficulties with the microphone and to connect your QuietComfort 45 headphones to your phone and computer simultaneously.

      Multipoint is available with your headphones, so please make sure your computer Bluetooth is turned on and in discoverable mode.
      For further assistance, please feel free to contact our support team: https://bose.life/contact

      Best regards,
      Lau - Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Product ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product ever. Must buy Bose Headphones. Perfect noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sounding headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence sound quality. Great value buy. Got it at Black Friday sale

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and great sound. Upgrade from my last Bose headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bose q45 headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice upgrade from bose q35ii. sound quality good. would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Listening!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of Bose headphones. The quality and sound are great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! The sound quality is amazing and they are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Major upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from the original ones, i tad biy more noise canvelling

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Purchase Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one star is not for the product but for the extremely poor customer service that spoiled my purchasing experience. I did a store pick-up (at 86th St & Lexington Ave. store) of what I believed would be the brand new product I purchased online, only to discover when I opened the box that the product appeared used and the charging and audio cables were missing. When I tried to return the product at the store, they refused to take it back and exchange it for the new product I had purchased. After several calls to Best Buy customer service, I went back to the store to try and return it a second time, and a staff member who knew what she was doing exchanged the product. By this time, the undue difficulty I encountered had soured my shopping experience and my trust in Best Buy as a company that stands behind its products or its stated return/exchange policy. After that experience, I turned to other retailers to complete my holiday shopping for electronics. A complaint I made to Best Buy corporate via email has also gone unanswered, suggesting that good customer service is no longer a priority for Best Buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bose quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed on noise cancelling. Aware ir to aware quiet is to quiet. An in between medium is desired. If the qc35 could do it why not the 45

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Q45

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Best decision ive made for buying headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive sound, near perfect noise canceling, and easy to pair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Workout

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife to workout with. She absolutely loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great,good sound and fit nice definitely would buy again!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TOTALLY DISSAPOINTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand all the positive reviews. These do not really "cancel" out any noise, which is the reason why I got them, and the BlueTooth cuts in and out so much it's annoying. They do feel a little big on me and maybe that's why the noise cancelling isn't working, but I don't think my head is that small. I am super disappointed as I got them so I wouldn't hear - duh- outside noise. The app doesn't load in certain spots and has to be deleted and re installed. Totally annoying. Barely listened for a half an hour and the battery was at 60%. RETURNING.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I'm sorry to hear of the experience you had with your headphones. It doesn't sound like our QC45s at all! The headphones feature industry leading noise cancellation technology so you should not have had issues lowering ambient sound. The app should work fine, but this could be related to external factors so it'd be a good idea to check with other smartphones to see if the problem persists.

      With regard to battery life you can expect around 24 hours of playback so that certainly isn't normal behavior. I hope you get the opportunity to try another set of headphones as this is not indicative of normal performance.

      Kindest,

      Jeff - Bose Customer Support bose

  • Rated 3 out of 5 stars

    I wish I could like them

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most glaring problem for me was that, after short periods of time, these headphones were not comfortable. Personally, the audio quality was also worse than Sony's wh-1000xm4.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for plane trips

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a blessing on a recent plane trip. These work great.

    I would recommend this to a friend