Customer Ratings & Reviews
- Model:
- 866724-0100
- |
- SKU:
- 6471291
Customer reviews
Rating 4.7 out of 5 stars with 4482 reviews
(4,482 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers value the QuietComfort 45 headphones for their exceptional noise cancellation, comfort during extended wear, and impressive battery life. While some users would prefer enhanced bass and louder volume, many find the headphones to be worth the price for their overall performance and stylish design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Better than XM4s?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The QC45s are a welcome refresh of an already great headphone from Bose. I appreciate the improved ANC over the QC35s, the USB-C charging (finally) and crisp sound. It would not be fair to claim one is outright better than the other - the better question is what do you prefer? It is too difficult to recommend either the QC45 or the Sony XM4s over the other. Since I own both - here are notes/thoughts from my own experience - Sound Quality: Sony have an impressive soundstage with bass-heavy music. Sonys seem to have a greater volume output and maintain a well rounded/uniform sound from low to maximum volume ranges. Sonys are well suited for all music and especially impressive with bass-heavy music. If I want to listen/feel like Im hearing something at a club, Ill go for the Sony. If I want to appreciate vocals or instruments in a song, Ill prefer the Bose. Bose have an impressive soundstage with music that emphasize vocals or live instruments - in my experience you can hear more detail and pick instruments apart from one another with the Bose. The potential downside with such clarity and emphasis on the highs may be that you experience fatigue as volume is increased towards the max. Build Quality/Comfort: Materials are comparable. Bose and Sony use a combo of faux leather and plastic. Sonys have bulkier earcups but the exterior of their headphones feature more premium feeling matte textured plastic. Bose have a slimline feel/look by comparison but have a more simplistic plastic feel to the exterior of their cans. My nod on build quality go to Bose though; the Sonys have already started to creak a bit wen I wear them with slight movements of the head. This slight creaky noise originate where the band connects to each earcup. While Sony might exhibit slightly more premium materials, the build construction and lack of any creaks/rattles or looseness of the Bose and the slinky feel make the QC45s the winner here. Both are equally comfortable - draw on comfort. Noise Cancellation Both are impressive. Imo, I prefer the ANC of the Sony in cases where consistent low frequency noise is apparent. In cases such as flying, the Sony drown out the lower freqs and almost cloak it in a almost imperceptible yet satisfying hiss/white noise. Bose do a great job too with the lower frequencies but have a slight edge fighting against higher pitch/erratic noise such as in a coffee shop. Other Notes: Sony capacitive touch controls can be both convenient and frustrating. I enjoy swiping forward and backward for songs in a playlist (Bose can only skip forward) but changing volume or pausing music is less intuitive or consistent. When I take the headphones off, its nice that the Sony tech knows (80% of the time) to pause the music. EQ Control/App: Sony has a better EQ App offering more adjustability that suits your preferences. Bose have a better phone-call experience and ambient mode gives me greater awareness of how loud I am talking out loud when on a call. TLDR: If you have an older QC35 or older model, this is a worthy upgrade. QC45s feature a crisp, accurate and balanced sound with an impressive soundstage that pales in comparison to the XM4s only when listening to the most bass-heavy music. Vocals (including podcasts) and instrument detail is much more impressive with the Bose compared to the warmer sounding Sonys. Bose win with its simplicity, reliability/build quality and I appreciate the detailed and crisp sound.
I would recommend this to a friend - Pros mentioned:Comfort, Fit, Sound quality
Rated 5 out of 5 stars
Great noise canceling and comfort
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. I was looking for great noise canceling headphones that were also comfortable. This is the perfect fit and great sound quality. It has the active listening and noise canceling mode in order to either isolate background and hear it or not. I love the fit and comfort. I use them for the gym and I don’t hear any of the loud weights being dropped or anything. Amazing headphones
I would recommend this to a friend Rated 1 out of 5 stars
Disappointed in music quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it because the sound was very metallic, went with Sony XM4 instead.
This review is from Bose - QuietComfort 45 Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello and thank you for your review,
We are sorry to hear you returned your product as it didn't meet your expectations.
To help improve the sound quality to your liking we recommend using the Bose app with its built-in EQ to help get the sound that's right for you.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Rated 1 out of 5 stars
don´t buy open box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.don´t turn on. i try to reset but it´s imposible. buy new
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your QuietComfort 45 Headphones won't turn on! As well as performing a reset, try upgrading your headphones to the latest firmware. If issues still persist, please contact our support team for help: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Rated 1 out of 5 stars
Won’t charge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great won’t charge after 5 months. Hope they will fix or replace them
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review, Amanda! I'm glad you've been enjoying your QuietComfort 45 headphones, but I'm sorry to hear they're no longer charging. Please contact your local support team for assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Rated 1 out of 5 stars
Garbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low , my jbl sound louder I’m very disappointed and the headband gets lose when wearing just disappointed over all never again will I purchase these again
This review is from Bose - QuietComfort 45 Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jennifer.
Thank you for your post. Sorry to hear that your headphones has low sound. Please try the steps here to address this. https://bose.life/3TwqiKw. The headphones are made with minimal clamping force, so you’ll almost forget you’re wearing them, even after hours of listening. If you will require further assistance, please contact us here. https://bose.life/3BgUIIU. We would love to help you more.
Marvin - Bose Customer Support
Rated 1 out of 5 stars
ABSOLUTELY SUCKY BT CONNECTION
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.USELESS to listen to music via android phone-pandora. Tried all the "fixes" prescribed online (known problem). Waste of time, money.
This review is from Bose - QuietComfort 45 Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Sorry to hear that you have experienced Bluetooth connections issue. Please follow the simple steps on this page to address this, https://bose.life/3DSwTrT. If you require further assistance, please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
- Marvin
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
My partner and I may never hear each other again.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a pair for myself and love them immediately. Then I bought them for my boyfriend. We both love them so much for work and household chores. To be a fly on the wall when we are trying to get each other’s attention. But seriously, they are comfy, have great sound quality, and the battery charge lasts for a long time! I highly recommend this product.
I would recommend this to a friend Rated 1 out of 5 stars
Doesn't work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this beginning of July for my daughters birthday, she just opened it and they don't work. No lights come on, won't charge etc...
This review is from Bose - QuietComfort 45 Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you reaching out. It is surprising to hear that the product would not power on straight out of the box but we do have a great article that will guide through some steps to deduce why this is happening https://bose.life/3BfSkT5.
If you require further support, please do not hesitate to reach out to our support team via https://bose.life/3nTDo5H.
Liam - Bose Customer Support
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Bose 45 noise canceling headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable around ears. Easy to set up Bluetooth connectivity. Life of a single charge is impressive. Audio quality is great. Comes with a nice hard case with a mesh pocket to hold the charging cable.. These headphones are perfect for the plane. They also cut background noise. I love mine!! I’m so happy I bought them and not have to deal with ear buds that kill my ears after about 30-60 minutes.
This review is from Bose - QuietComfort 45 Wireless Noise Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friend Rated 1 out of 5 stars
Consumer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave these headphones to my adult son as a Christmas gift and they have stop working after only 2 months.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jones,
We are sorry to hear that your sons headphones no longer appear to be working. We'd love to get further details and have this resolved for you, you're within warranty so if troubleshooting cannot resolve this, we can assist you with a free of charge exchange. Reach out to us via https://bit.ly/3UNtwsQ so we can help get this resolved.
Tegan - Bose Customer Support
Rated 1 out of 5 stars
Deception
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is not worth the price. Noise canceling is not good enough. I wanted to return this item but I was a day late.
This review is from Bose - QuietComfort 45 Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Natalie,
I'm surprised you're not happy with the sound quality and noise cancellation. Try our steps here https://bose.life/3qmCdAA for help with the sound quality, and here https://bose.life/44XF9Tn for noise cancelling.
Please also contact us (https://bose.life/3rykPZR) should you need further help.
Nic - Bose Customer Support
Rated 1 out of 5 stars
Cracking sound after 3 weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these headphones for about 3 weeks before they started crackling. At this price point, crackling shouldn’t be happening so soon after purchasing. Very disappointed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Tovar.
Thank you for your post. Sorry to hear that you are experiencing crackling sound with your headphones. Please try the troubleshooting steps on this page, to address the issue. https://bose.life/3dpnVbN. If you need further assistance, please reach out to us here. https://bose.life/3BzXXfd. We are happy to help.
Marvin - Bose Customer Support
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Another home run by Bose!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use a set of QuietComfort 35 headphones most of the time, but am wearing out my second set of earcups. The first thing I noticed when I put these on was how much more comfortable they are than the 35s! On my laptop, the setup was the same as any other Bluetooth device - quick and easy. Within seconds, I was up and running and the sound was just as good as the old ones. On my phone, the Bose Music App took a little longer to get going. I had to reboot my Moto G Stylus after installing the app since it kept dropping right after it connected. Once I restarted, it was nearly trouble-free the rest of the evening. I had a bit of stutter once in a while and am trying to narrow down whether it is the app or something else on my phone causing the interruptions. The laptop had none of that, so I will have to test it on a few other devices to see what is up. It isn't frequent enough to figure out, so it may take a bit of sitting back and listening to tinker with it! I was immediately impressed when I hit the "Action" button and could hear what was going on in the room around me. I LOVE the noise cancelling features of these and the 35s, but there are times when I had to move them off my ears so I could monitor what was going on around me. The sound is very good, with deep lows and clear highs from the ripped-from-cd music I have. I was very happy with the quality as it is such a contrast to some of my older headphones and headsets. I used my old QC 35s for Zoom meetings and am really enjoying using these 45s for that as the ability to switch between noise-cancelling and open sound is really helpful at times. That just adds a big, useful feature for me. I tend to use these in a lot of situations rather than just listening to music and find them very capable in many different settings. I am very happy that Bose decided to come out with another version in the QuietComfort line. I have recommended them for several friends and relatives and everyone has been happy with them. It is sometimes hard to talk people into spending this much when there are so many cheaper options out there, but once you try them on and listen for a few seconds, the price seems much more reasonable! I am looking forward to wearing out the cups on these over the next few years! Thank you Bose for another great product!
I would recommend this to a friend Rated 1 out of 5 stars
Can hear the outside noise!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for noise canceling. I would not recommend this product if you are looking for noise canceling headphones.
This review is from Bose - QuietComfort 45 Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, the QC45's have a best-in-class combination of noise cancelling and audio performance. It is unusual to hear that you are not happy with the noise cancelling. You can find guidance here https://bose.life/3NTor1A to ensure the best noise-cancelling from the headphones.
Thanks
Matt - Bose Customer Support
Rated 1 out of 5 stars
Scanner does not work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, one cantscan, pay, then go if the sanner does not work. IPhone 15 pro
This review is from Bose - QuietComfort 45 Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
No, I would not recommend this to a friend- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
The best travel buddy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise canceling and ambient sound features. Incredibly comfortable, I wore them for over 7 hours on a flight and slept with them on another flight with no disturbance. They lasted throughout my travels, which totaled over 14 hours, and still had about 30% battery left over. Incredible design, comfortable, sleek and stylish. 10/10 reccomend!
I would recommend this to a friend Rated 1 out of 5 stars
Stop Charging
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In After a month of use the headphone stop charging.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Lucky, I am sorry to hear that you are no longer able to charge your Quietcomfort 45 Headphones,
one thing to check is you are using the right type of charger.
Charger specifications vary. Be sure to use a UL/CE approved charger that provides 1 Amp. (Tip: Chargers that provide lower amperage (like a computer USB port) will take longer to charge your headset.)
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Rated 1 out of 5 stars
Not Great For Me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is inferior to QC25 and QC35. Could not use to cut/trim grass. Returned and bought a refurbed pair of QC 35’s from Bose.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, while the QuietComfort 45 headphones have two modes: Quiet (for full noise cancellation) and Aware (to help you hear your surroundings), If you cannot hear your music, you can also try improving the EQ settings, and check that the volume levels on your connected device are turned up to help block out surrounding sounds: https://bose.life/3zD29sd, should you need further assistance with noise cancelling, be sure to contact our technical support teams who will be happy to assist you: https://bose.life/3BLExEr.
Liam - Bose Customer support
- Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
Loe them
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are so comfortable and amazing at noise canceling. Personally I liked the look of the sony xm4's better, but the bose quiet comforts fit better on the head. Amazing battery life and I like how they let you connect to two devices at the same time - very similar to airpods.
I would recommend this to a friend










