Customer Ratings & Reviews
- Model:
- 866724-0100
- SKU:
- 6471291
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers value the QuietComfort 45 headphones for their exceptional noise cancellation, comfort during extended wear, and impressive battery life. While some users would prefer enhanced bass and louder volume, many find the headphones to be worth the price for their overall performance and stylish design.
This summary was generated by AI based on customer reviews.
Q35 Noise Cancellation was 100% better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wore out my Q35s until the pads popped open at the seams. They lasted for 4 years with frequent use. As a person with ASD, the ANC (Active Noise Cancelling) is the first priority followed by sound fidelity and the Q35 had that. I could shut out the world for a few blissful moments. The Q45 is a complete disappointment when it comes to ANC. The "quiet" mode is no better than the Q35 ANC "low" settings. The sound fidelity and comfort are similar to the Q35. The battery life and charging port are better than the Q35. However, if you are getting these just for the noise cancellation you may want to try these out in a noisy area first.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
It's great to see that you loved your QuietComfort 35 headphones and that you like the improved battery life and charging connection of the QuietComfort 45s. I'm surprised that you're not happy with the noise cancelling of the headphones. We have some tips here https://bose.life/3tWYe7k on how to ensure you're getting the most out of the noise cancelling. You can also contact us https://bose.life/38DNELy for further support if needed as we'd love to help.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One word >>>> Excellent in every way Quality through out made very well sound is great Very nice price also
I would recommend this to a friend Thinkaboutthis
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for music but the mic is not good for conversations everyone always says I can’t hear you beats mic is way better I had to switch back after wasting a bunch of money on these
No, I would not recommend this to a friendBose 45
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product from Bose. Price is a little high for what they are though.
I would recommend this to a friend- Pros mentioned:Sound quality
Price dont match the product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did not feel like they were worth that price. They sounded great but did not come with extra or new features.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Great Item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My hubby loves them - its the fourth pair he has purchased.
I would recommend this to a friend Bose going down hill
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No where near as good as my QC35. Those sounded better. Not sure I will buy Bose again
No, I would not recommend this to a friendHorrible customer service experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a terrible experience, I bought these headphones after reading tons of reviews and testing them out in store. They were great at first, but a few months later, the audio in the right ear keeps cutting in and out randomly. I've only used them about 10 times and only in the car travelling to block out my cat's meowing. Other than that, they stay in the case. There is no way I caused the damage, and they must have a defect. I tried to exchange them for a pair that isn't defective and best buy told me they can't exchange them for another pair or give me store credit or anything. I don't normally write reviews, and I don't like causing conflict, but they were a huge splurge for me and I paid $330 for crappy headphones that stopped working after a few months! So i'm out $300 and no useable headphones. So if you buy these, be warned the return policy is only 15 days and if they are defective and stop working after that time period, you are out of luck and out $300!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Kenzie,
I'm happy to see that you found them great when you go them, though I am surprised that you've had trouble with the audio cutting out. Please try using the headphones with another device to see if the audio cuts out. We also have other steps here https://bose.life/3PAQUZo that you can try to help with the audio cutting out.
We'd also love to help you with the headphones, please contact us https://bose.life/contact for help.
Nic - Bose Customer Support
Bose head phones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound isn't loud as reviews claimed very disappointed seeing I purchased for my fiance
No, I would not recommend this to a friendBuiltin Microphone Is None Existent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I first thought maybe i got a defective headset because my microphone would connect to an app but would barely pick up my voice.Contacted BB they said i was out of the 14 day replacement and out of luck got in touch with bose sent my head phones back and they sent new ones still same microphone issue's researched more online and found others have this issue as well and is common to these headsets. I got these for using zoom and my phone however now i have to use a external mic on my pc.I've been running into other connection issue's with the headset staying connected.Plus the first time you use the headphones you have to download there Bose App on your phone and enable your location in order for the headset to work. tldr;microphone doesnt work on headsets,buggy connection,download bose app,enable gps location on setup
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
It sounds like you do not have the correct audio input source selected on the computer. This could be either with the Zoom app, or with the Windows audio inputs screen. When pairing a QC45 via Bluetooth, you'll see a couple of different options, the headphones need to be set to "headset mode" when you use them for VOIP calls, not "headphone mode". If you have any difficulties with this, please don't hesitate to get in touch with us (https://bose.life/3RMX5df), and we'll be happy to go over the setup with you.
Kind regards,
Jeff - Bose Customer Support
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth not very stable. Other things are good.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
We'd love to get more details on what you are experiencing with the connectivity of your product, reach out to us via https://bit.ly/3UNtwsQ for support.
Tegan - Bose Customer Support
- Pros mentioned:Sound quality
bose qc45
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very clear sounds and quick charging. wife was pleased.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sounds. Not best quality in the material
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had these a couple years. Sounds quality is great. But these are only used a handful per year, and the material in the ear cups have torn. Unfortunate that such a high price point and expected quality didn’t last. Our beats lasted longer.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jess,
It's great that you love the sound quality from the earbuds. The cushions for our headphone's are made from a protein leather, which can naturally deteriorate over time and should be wiped down with a lightly damp cloth and stored in the case with the silca gel they came with.
You can also reach out to us https://bose.life/38DNELy for help order new ear cushions.
Nic - Bose Customer Support
Bose headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Bought them for my wife and loves how the headset is wireless. No cords which is great for airplane travel.
I would recommend this to a friendIf the mic breaks goodluck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headset around a year ago, and the mute switch on the microphone wire broke. No big deal i thought ill order a 3rd party replacement. Both of the 3rd party replacements are low quality and im not well heard anymore like iw as with the OEM microphone. Reached out to bose for a replacement and they are out of stock, wont even let you purchase one. Connected to bluetooth and theres no option to utilize bluetooth without the noise canceling function and the mic on the headphones is actually terrible.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there,
I'm surprised you're having trouble with the headphones. The included cable with these headphones doesn't have a microphone built in and is only meant to act as an alternative way to connect the headphones to your devices. You can switch the noise cancelling on the headphones to aware mode to let you hear your surroundings during a call.
We'd love to help you if you need it, please reach out to us (https://bose.life/38DNELy) for help.
Nic - Bose Customer Support
- Cons mentioned:Volume
Sound went out on one side after six months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound went out intermittently at first on one side then went out completely. Eleven months after the initial purchase the volume dropped to half volume on the other audio channel. I forgot to fill out the warranty card so I'm screwed. They were babied not mishandled. They were great for the first several months but not worth the price for the limited use.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there,
The audio cutting out like you've had is very unexpected. We do have steps available here https://bose.life/3G01t4L that can help with the audio cutting out from one side. We can also help you https://bose.life/38DNELy with your headphones even without the warranty card being filled out as we go through available options with you.
Nic - Bose Customer Support
Excellent choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unreal quality and sound. I wasn’t sure but I was blown away.
I would recommend this to a friendBest buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves them and said this was a nice investment
I would recommend this to a friendNever Shop on Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item was never delivered. I had to chat woth several AI bots, go to a physical store, and call 1-800bestbuy several times trying to reach a human to explain their delivery vendor lost the product nd admitted it was never delivered. I still don’t have a refund! Do Not Shot Here!
No, I would not recommend this to a friendSounded better in the store
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t sound as good as they did in the store still good though.
I would recommend this to a friend