Customer Ratings & Reviews
- Model:
- 870730-0040
- |
- SKU:
- 6535030
Customer reviews
Rating 4.3 out of 5 stars with 4185 reviews
(4,185 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goods sound and performance good price and material
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound. A must have. Great for traveling.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Too delicate for noises
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and has good noise cancelation but they are often reconnecting to my phone when charging in the case. Also often exposure to loud noises will mess up the microphone and people won't hear u as good during calls. Already happened to the 2 pairs i got. Second pair started making popping sounds and stopped working after riding with my car windows down.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi James,
I'm happy that you enjoy how comfortable the earbuds are, and find the noise cancelling good.
To stop the earbuds from connecting to your phone while inside the case charge. Please ensure that the stability bands are correctly fitted to the earbuds following our guide here (https://bose.life/3rD2Stu). If they are not fitted correctly they may sit too high in the case when charging.
I'd also suggest following the guide here(https://bose.life/472rpax) for help with the noise cancelling not responding correctly.
You can reach out to us as well (https://bose.life/contact) as we'd love to help you.
Nic - Boses Customer Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best sound quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound very light. Fits very well,.,........
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Better than previous one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and better than previous model. Def recommended
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend Rated 5 out of 5 stars
Great Earbuds!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and design. Best ANC in earbuds on the market.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Ear phones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product I love the sound and the features
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend - Cons mentioned:Volume
Rated 3 out of 5 stars
i had better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they work great but it has a governor on the volume, sounds way low
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for reviewing the QuietComfort Earbuds II, Richard. I'm happy to hear you've been enjoying them, apart from the volume. Low volume issues shouldn't be occurring, so please check your connected mobile device's settings, or contact our customer support team for further assistance. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Get! If they fit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked almost everything about them. They sounded fabulous but they kept falling out of my ears. I returned and bought overear model.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Angel,
I'm glad you loved the fabulous sound from them. We have a guide here https://bose.life/3JirRsf that can help with making sure the fit is as great as possible. If you need help getting the best fit https://bose.life/38DNELy you can also reach out to us.
Nic - Bose Customer Support
Rated 5 out of 5 stars
Best wireless head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were a present so far she has had zero complaints and says she loves them I also have a pair and the are with me all the time and for me mine were the best money spent on a product
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's better than previous earbuds. Little lighter a bit more secure in the ear. Great noise cancelling.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend Rated 1 out of 5 stars
Waste of Money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these headphones 2 days ago for my international flights. I have completed one flight and already the right ear bud is not working. I have tried resetting and doing all the things. Now they wont connect at all. I can't even return them for my money back as I am traveling for 2 months. Do your self a favor and don't buy these.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Madison,
It is surprising you started having trouble with the earbuds so soon after getting them. I'd recommend making sure the stability bands are correct fit (https://bose.life/3rD2Stu). This will ensure the earbuds reset when in the case, also contact us https://bose.life/contact for help. We'd love to have you enjoying your earbuds.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Broken
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One earphone stopped working after a week of use. The sound is good, but the bass is weak
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Viktor,
I'm happy that you enjoy the sound. I'm shocked that one earbud would stop working. Please try the steps here https://bose.life/3QJ4YRa and contact us https://bose.life/contact for help.
Nic - Bose Customer Support
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 1 out of 5 stars
Returned the First Pair, Threw Away the Second
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As usual, Bose sound quality is amazing. The issues are with the connectivity and noise cancellation. Continually having to reset/reconnect, then eventually quit working all together. The original (first generation) Bose QuietComfort Earbuds were the best!
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello JakeH, We are happy to hear you enjoy the amazing sound quality of the QuietComfort Earbuds II.
If you are having issues with them staying connected, Try clearing the Bluetooth device list on the product itself and removing them from the phone,
With the earbuds in the charging case and the case open, press and hold the button on the back of the case for 15 seconds. Wait until the earbud's status light blinks white twice and then slowly blinks blue.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Great sound, meh after glitchiness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randkm disconnects from work computer AND iOS devices. High expectations with below average cinnectibility.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .It is surprising to hear you are having trouble keeping your earbuds connected. We have a great guide to ensure that your earbuds are functioning at their best! https://bose.life/3OKrIAP
If you need further help, please reach out to our customer support team who would love to help you: https://bose.life/3nTDo5H
Liam - Bose Customer Support
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 1 out of 5 stars
worst earbuds money can buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.connection issues all the time..I have to put back in case several times to connect..horrible phone conversations.. while listening if you hit a bump always popping sound!! great music playback if you are sitting still!! they need a recall to work out issues
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Joseph,
Thanks for sharing your feedback regarding the QC Earbuds II. Connection issues, call quality problems, and audio drops are definitely not the experience we want you to have.
Have you tried troubleshooting these issues using the help articles on our website? bose.life/40JeOXQ.
If you've exhausted all troubleshooting options, please do not hesitate to get in touch with our team for further assistance. https://bose.life/3ET4mCs. We'll be happy to help.
Jeff - Bose Customer Support
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Short charge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise cancellation but charge does not last long enough. Returned product.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
It's great you enjoyed the noise-cancellation of the earbuds. The earbuds are rated for up to 6 hours of battery. Try our guide here https://bose.life/3NRGlkq for help, or contact us https://bose.life/contact if you don't get the expected battery life.
Nic - Bose Customer Support
Rated 4 out of 5 stars
4 stars
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have big hands and taking these in and out of my ears is difficult. There are very small earphones but work pretty well.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
No, I would not recommend this to a friend- Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Love the new Quiet Comfort II Bose buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these buds. They fit comfortably even for long plane flights. The noise cancelling is excellent and it is simple to switch modes to aware and music. I have so much more room in my carry-on now.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend Rated 5 out of 5 stars
Best in class ANC, big improvement over 1st gen.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are top tier earbuds from Bose that are just shy of being the absolute best on the market. I still have them a 5/5 rating for their best-in-class ANC and stellar, adjustable, audio quality. But they are missing some aspects that would have taken them over the edge. I’ll get the negatives out of the way first. At this price point, there is no excuse for the case to not support Qi charging. That’s something that $100 earbuds support. Bose could have done better. Second, you can’t use these independently. The right earbud feeds the left and is the only one that can be used by itself. This isn’t 2010 anymore Bose, get with it. Bose has said a firmware update is in the works, but never buy tech based on future promises. I can live with those two negatives though. The fit of these earbuds are great. No skipping, they stay snuggly put and I can wear them for hours on end without issues. I have to take them out for charging before my ears get tired of them. The sound quality is also excellent. There’s a 3-band EQ you can adjust to make them sound how you want. I like the typical v-shaped curve so mine are tuned for that. The ANC of the QC earbuds II is better than anything on the market from Apple, Sony, B&O, M&D, B&W, Jabra, Samsung, Google, Soundcore, or any other company. Bose retook their top spot as ANC leaders. These even do a better job than the QC45 headphones. Bose also improved their audio awareness, these are almost as natural as the AirPods Pro 2 and better than every other pair of earbuds out there. Lastly, Bose improved the connectivity of these compared to the previous generation. I don’t know what happened, but the first gen were the worst earbuds I had ever used. They constantly skipped, disconnected, and experienced audio stuttering. Not these. I’ve used them in a crowded gym, at the beach, in a packed stadium, and in a big city. They do skip, but the same amount as the AirPods Pro 2 did with my iPhone 14 Pro Max. I’ll hear a small, audible skip about once every 2 weeks with these (I’ve heard 2 total), that’s a huge improvement from the hourly skipping I experienced with the first generation (even after exchanging them for different ones and pairing to different devices). Bose is onto something with three, they would have been perfect had they added those two missing aspects. These earbuds are for anyone that wants something smaller than the terrible first generation with the absolute best ANC you can buy, and solid sound quality.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Pablo,
Thank you for your wonderful feedback. You asked and we listened: independent single-bud use is now available for your Bose QuietComfort Earbuds II! You can now choose either earbud for listening and calls. Update your software now via the Bose Music app. See how on our YouTube channel: https://bose.life/3HzRFxL.
Thanks,
Charlotte - Bose Customer Support














