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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4187 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 4,187 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sound is impeccable!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are way better than Jlab! The cost is totally worth it! Noise cancellation, clear sound, and base are fantastic!! So happy with this purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved the sound quality and the noise canceling feature. Clear sound. Loved them!!! The down side was that they didn’t always play nicely with my Apple phone. This tended to exasperate whomever was on the other end of the call. If you need them for conversation- no. If you want them for music, absolutely yes.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose quiet comfort II

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been my favorite wireless headphones so far. They are very secure in the ear and the noise canceling is top notch. I would recommend the bose quiet comfort ii to anyone looking for a quality set of wireless headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very good, I like the sound quality of them and the price. The battery are very good quality, and they last very long,there very easily charged, the case holds the headphones very secure.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Recommended if you focus on noise canceling capaci

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancle capability is unmatch. I work at airport ramp which is one of the most noisy place in the planet. The music quality may not be as good as airpod pro, but it really fits in your ears well thanks to the comfort fit sleeves.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Awesome ear buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ear buds they have a really good charge on them and they dont hurt my ears like normal ear buds do and they are very comfortable to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re excellent! They sound great, feel great, and also have great battery life! Definitely recommend for someone who’s looking for a pair of wireless earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    punchy base

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the base is puchy and i am very impressed with the quality. Not surprised though because its Bose. The case might feel a little flimsy but the battery life on that thing is outrageous. I chose these over aipod pros.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these earbuds daily. Fit well and sound great. Stay in my ear while jumping around playing basketball. Bluetooth speaker works very well for anyone who takes a lot of phone calls also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Chefs Kiss!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never, not but Bose again! Long story short. I lost the charging case within 2 months of owning. I called Bose To see if I could just purchase and they sent brand new set. Earbuds and case with no charge. Even sent a return label for me to send my original buds back. No questions asked. I know Apple has the find me tracking. But I once lost the airpod covers the little rubbing pod covers and they made me buy a whole new set just for 2 little things. Also this sounds is very Bose! Great noise Cancellation. But the Customer Service Chef Kiss!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    10 out of 10 stars!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing have had same pair for 3 years and still sound brand new! They never fallout!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great and Best Buy is thee place to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort Earbuds II are darn near perfect - great fit, excellent sound, and the noise canceling is better than my Sony WF 1000XM4s. AND.....Best Buy shipping and customer service is far superior than Amazon! Keep it up Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for small ears

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I've tried (and I've tried a lot)! I have small ears and most earbuds do not stay in but these do! The noise canceling feature works great! Connectivity was easy. Love them so far!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent Earbuds as Expected from BOSE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Earpods I have ever owned. Fit right into each ear correctly and the Bose system tells you if you have a good fit in each ear. The bass sound is exceptional and has added a new dimension to my music. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose earbud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose had come thru again. They have listened to their consumers and brought out a smaller earbud without loosing any sound quality. The only thing I find wrong with them. I can't listen with the left earbud independent from the right, otherwise it's a great product!

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey,

      It's great that you're enjoying the sound quality of these earbuds. You asked and we listened: independent single-bud use is now available for your Bose QuietComfort Earbuds II! You can now choose either earbud for listening and calls. Update your software now via the Bose Music app. See how on our YouTube channel: https://bose.life/3HzRFxL.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Better than they're billed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As anyone would expect from BOSE the sound qulity is unmatched! But with this new gen bud the fit and comfort now equals the sound quality. IF you truly enjoy your listening pleasures you owe it to yourself to try the BosE QuietComfort Earbuds II.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Earbuds Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than AirPod pros. Better ANC, adjust the EQ, not as seamless like AirPods with apple products but those minor features don’t make for better earbuds that stay in your ear no matter how much you sweat etc

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are better than all the other earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I would definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, I purchased these for my husband and now I want them. I am going to return to the store to purchase a pair for me. These are such great noise cancelling in ear headphones. Not only do they perform well but they are extremely comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound , long battery life , and annoyingly good sound cancellation… my girlfriend wears them and I can scream behind her and she doesn’t know I’m even there.

    I would recommend this to a friend